National Windscreens were excellent when my windscreen got badly cracked while travelling to Cornwall on holiday . I went through my insurance but they got me booked in to Redruth for a replacement be... Ver mais
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Localização
Trocar localizaçãoUnit A1, Stanley Way, Cardrew Industrial Estate, TR15 1SQ Redruth, Cornwall, GB
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Veja o que dizem as avaliações
Initially the screen chip was for repair. However, this could t be carried out due to the size. The photos I provided weren’t shown to the repairer. A new screen was ordered & fitted at the unit d... Ver mais
A empresa respondeu
Honestly a great experience, service was quick from booking to fitting. The two guys who came out were efficient and hilarious and made me feel at such ease about the whole service. Would highly recom... Ver mais
A empresa respondeu
Despite thinking the car would have to go into the National Windscreens depot and booking accordingly, NW called us and said there was no problem coming to us, which they did at an earlier and conveni... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre National Windscreens - Redruth
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contato
Unit A1, Stanley Way, Cardrew Industrial Estate, TR15 1SQ, Redruth, Cornwall, Reino Unido
- 01209-780-069
4,7
Excelente
351 avaliações
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Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Resposta da National Windscreens - Redruth
Thank you for your kind words. We're delighted to hear that you found our staff pleasant and our service professional and speedy. We appreciate your feedback.
Resposta da National Windscreens - Redruth
Thank you for your kind words. We are delighted to hear that you were happy with the service you received. We strive to provide our customers with the best possible experience.
Definitely The Best Place To Go.
Arranged appointment, they brought it forward by three days! Ready in less than three hours. Great guys very friendly.
18 de outubro de 2024
Resposta da National Windscreens - Redruth
We're delighted to hear about your positive experience. It's wonderful to know that our team was able to accommodate your schedule and provide efficient service with a friendly attitude. We appreciate your kind words and feedback.
Resposta da National Windscreens - Redruth
Thank you for your kind words. We're thrilled to hear you had a positive experience with us. We appreciate your feedback and will continue to strive for excellence.
Brilliant service
Brilliant service, rung and asked if I would like them to come to me early and done the job at my workplace, very impressed
10 de outubro de 2024
Resposta da National Windscreens - Redruth
We're thrilled to hear about your positive experience! It's wonderful to know that our team was able to accommodate your request and provide excellent service at your workplace. We appreciate your kind words and will share your feedback with our team.
Easy to book
Easy to book, kept us informed about arrival times, did a great repair. The guys who came out were really pleasant
11 de outubro de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Outstanding Service
The quality of the work undertaken and the professionalism of the mechanic. Outstanding service
9 de outubro de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Good planning
Good planning. Efficient service, on time done within time so seamless
9 de outubro de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Staff were so helpful and friendly
Staff were so helpful and friendly.
Service was fantastic.
3 de outubro de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Great job / prompt & good communication.
Great job / prompt & good communication.
10 de setembro de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Convenient and good.
Despite thinking the car would have to go into the National Windscreens depot and booking accordingly, NW called us and said there was no problem coming to us, which they did at an earlier and convenient time. Good and friendly service. Good fitting.
2 de setembro de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Efficient and easy to book and very…
Efficient and easy to book and very helpful man that sorted out my screen .
Called to let me how long he would be 👍🏻
21 de agosto de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent communication and prompt…
Excellent communication and prompt service with no fuss
13 de agosto de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very friendly and helpful staff at the…
Very friendly and helpful staff at the Redruth,very efficient tidy work
9 de agosto de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great Service
I couldn’t be happier with the experience. The team was incredibly friendly, making the whole process smooth. Not only were they kind and professional, but the service was impressively fast. My car was ready in 2 hours, and the quality of their work was top-notch. It’s refreshing to find a company that truly cares about its customers and delivers excellent service.
15 de agosto de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
I repair to windscreen booked my appointment online quickly…
I booked my appointment online quickly and efficiently, they came within a couple of days and filled the tiny crack i had in my windscreen. The man that did the repair was very friendly and it seemed to take no time at all.
6 de agosto de 2024
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Resposta da National Windscreens - Redruth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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