Moved back to NBC after wrongfully being moved, service has always been great and after a small hickup transferring back, all has been sorted. Lottie was amazing and fought to get us up and running as... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Had a problem with phone and internet Corrine was so helpful and helped us to solve our problem. Superb service. Our thanks also to Lottie who has sorted out problems we have been experiencing for o... Ver mais
The woman who rang insisted I'm paying too much even though I hadn't told her what I'm paying. After trying to push me around despite telling her I am happy with what I pay (she trying to reveal wh... Ver mais
I was having a really stressful day, before Emma brightened my day by helping me, initially with two suspicious calls I'd received, earlier in the week, but also, I appreciate Emma's help with setting... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de telecomunicação
- Provedor de internet
- Provedor de serviços de internet
- Serviço de telefone e internet
- Fornecedor de equipamentos de telecomunicações
Sobre National Business Communications Ltd
Escrito pela empresa
Nothing Beats Communication!
At National Business Communications, we are more than just a service provider – we are your strategic partner in achieving seamless and effective communication solutions. With a rich legacy of innovation and customer-centric service, we pride ourselves on delivering cutting-edge technology and personalized support to businesses nationwide.
Our Mission
Our mission is simple yet profound: to empower businesses with the most reliable, efficient, and advanced communication tools available. We understand that in today’s fast-paced world, clear and consistent communication is the backbone of success. Whether you are a small startup or a large corporation, our tailored solutions are designed to meet your unique needs.
Our Services
We offer a comprehensive suite of services that ensure your business stays connected, productive, and ahead of the competition:
- Unified Communications: Integrate all your communication tools into a single, streamlined platform.
- VoIP Solutions: High-quality voice communication over the internet, reducing costs and enhancing functionality.
- Cloud Services: Scalable and secure cloud solutions that grow with your business.
- Customer Support Systems: Advanced support technologies to improve your customer service experience.
- Network Infrastructure: Robust and reliable network setups tailored to your business requirements.
Why Choose Us?
Our Commitment to You
At National Business Communications, customer satisfaction is our top priority. We believe in building long-term relationships based on trust, transparency, and mutual growth. Our team of experts is committed to understanding your challenges and providing solutions that drive success.
Join the ranks of satisfied clients who have transformed their business communications with our unparalleled services. Experience the National Business Communications difference – where innovation meets excellence.
Let's Get Started
Informações de contato
11 Tower View, ME19 4UY, Kings Hill, Reino Unido
- 0330 311 1133
- customerservices@nbccloud.co.uk
- nbccloud.co.uk
4,4
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant
Nick was the frist person 2 call me and went thought all the different things with me while on the phone.
All brilliant service
Sign up well happy
17 de junho de 2025
Resposta da National Business Communications Ltd
Thank you so much for the fantastic review!
We're thrilled to hear that Nick made such a great first impression and took the time to walk you through everything clearly. We pride ourselves on offering straightforward, supportive service, and it's great to hear that you came across.
Welcome aboard, and we're delighted to have you with us. If you ever need anything at all, we're only a call or email away.
Thanks again for choosing us!
No music, just good advice.
My problem was understood & answered confidently.
I wasn’t kept on hold listening to music forever.
6 de junho de 2025
Resposta da National Business Communications Ltd
Thanks, Ken – we really appreciate your kind words!
It’s great to hear that your issue was understood quickly and handled confidently that’s exactly the kind of service we aim to deliver every time. No endless hold music, no frustration, just straight answers from people who know what they’re doing.
If there's ever anything else you need, we’re always happy to help. Thanks again for taking the time to leave a review!
Superb
Tom Oates at NBC was absolutely fantastic! I needed a line transfer done on short notice, and Tom handled it with incredible efficiency. His response time was lightning-fast, and his communication was clear, professional, and friendly. He made the entire process seamless and stress-free. A huge pat on the back for Tom—highly recommend his stellar service!
22 de maio de 2025
Resposta da National Business Communications Ltd
Thank you so much for the amazing review, Marie!
We’re thrilled to hear that Tom was able to step in and make your line transfer smooth and stress-free especially on short notice. He’s a real asset to the team, and we’ll make sure your kind words get passed on to him (along with that well-deserved pat on the back!).
Your recommendation means a lot, and we’re always here if you need anything else. Thanks again for choosing NBC!
NBC have been absolutely fantastic
NBC have been absolutely fantastic with me… took out a business comms early last year but fell behind with payments and eventually put my head in the sand and avoided it until Lottie hyland got in touch and managed to get me on an affordable payment plan before it got to much for me and I took out a DRO but Lottie is an absolute credit to NBC and she deserves every credit to NBC
9 de abril de 2025
Avaliação não solicitada
Resposta da National Business Communications Ltd
Scott, thank you so much for your honest and heartfelt review.
We're genuinely glad we could support you during a difficult time, and it's wonderful to hear that Lottie was able to help in such a positive and practical way. She’s an incredible member of our team and we’re proud to have her representing NBC your kind words will absolutely mean the world to her.
Life throws challenges at all of us, and we’re just glad we could work with you to find a solution that worked. If you ever need us again, we’ll be here.
Wishing you all the best, and thank you again for taking the time to share your experience.
EXCELLENT!
We have had excellent support and service from the NBC team and cannot thank and praise them enough! Clear, unruffled, friendly and calm.
8 de abril de 2025
Avaliação não solicitada
Resposta da National Business Communications Ltd
Thank you so much for the kind words, John!
We’re absolutely delighted to hear that you’ve had such a positive experience with the team. “Clear, unruffled, friendly and calm” is exactly what we aim for and knowing that it came across means a lot to us.
We truly appreciate your support and look forward to continuing to work with you. Thanks again for taking the time to leave such a great review!
Excellent
People I spoke to on our telephone call regarding our problem were all very helpful and pleasant. Our problem was solved through their guidance
28 de março de 2025
Resposta da National Business Communications Ltd
Thank you for taking the time to share your positive experience! We're delighted our team could provide helpful and pleasant guidance to resolve your issue. Your feedback means a lot, and we'll be sure to share your comments with the team.
We're here if you need anything else in the future—just let us know!
Warm regards,
The NBC Team
Knowledgeable, Friendly & Professional ....
What a great company to talk to!! From being a clueless customer to absolutely understanding what we needed, why and when. Speaking to Nick Burrill gave me the confidence that he was knowledgeable and patient, working with me to find us the right communications package for our business without "overpaying" for services we did not need. It was refreshing to receive such good advice, and a very efficient service to get everything set-up quickly and efficiently. A great company from my first experience and one I would recommend if you are looking to change provider of your business communications requirements.
26 de março de 2025
Avaliação não solicitada
Resposta da National Business Communications Ltd
Thank you for such a wonderful review! We're delighted to hear about your great experience and how Nick was able to clearly guide you through your options, ensuring you got exactly what you needed. We'll definitely pass your kind words on to Nick—he'll be thrilled to know he made a difference.
It's fantastic to hear you found the service efficient and refreshing. We're always here to help, so please feel free to reach out if you need anything else in the future.
Thanks again for recommending us!
Warm regards,
The NBC Team
Reference - A/C NBC2187616
Reference - A/C NBC2187616
Firstly, where do I start aside from my disability and being bullied by both companies. I have been getting billed for something that I wasn't aware I'd had, even though I'd shared personal information with them, so I called up the company to explain my condition.
I had a conversation with a couple of people, and then in the end, Jamie.
I was sent a voicecall by a Chess member, and I was saying in the first communication with NBC, about being okay with my mobile initially until at least July and currently being in my education establishment along with things about my health. None of which they had asked me for any support for my condition as a vulnerable individual. I remember this call, and actually. This did come off, and enquiry presented online. I then got inundated with companies, including NBC.
He should have left me alone at that point. As having sensory issues and also other sensory issues, to include sound, noise, and voices. I can't concentrate authentically with the noise and a pushy salesperson I always seem to zone out. I can hear the voice, but it's like I do not necessarily understand the words. Even though I'm replying. I know it doesn't make sense to the average person, but people who has my condition can experience these things and more, due to being so v-unwillingly trusting. Nonetheless, they must have convinced me, but in my head it's normally to get them off the phone quickly and leave me alone, as this is not the first instance I've been exploited by these companies. I gave one my complete bank details before, but the company dissolved it with my evidence and diagnosis.
Anyway, I asked in one specific call "if you're providing me with this so-called service, what calls have been made from this said number, or incoming calls from my customers and so called traffic, etc. They said they would find out and I'm still waiting. There were also no reciprocation to them by me via email, from all the correspondence they had sent. Surely another red flag.
Cut a long story short. They want me to pay for a service I've not even been receiving or have ever used. So, I asked them to take me to court. I'd rather show the judge my medical records and report from a psychologist to back me up.
Now, does anyone else think this is okay to do this to vulnerable people like me. I'm definitely not happy being a sales commission number.
Update 21/02/25
Chess ICT took over the customers at NBC and have also taken their share, and both of them are not going to issue me my funds back. Chess ICT said if NBC cancelled it then they would.
However, in my last conversation with Jamie, asking me not to warn my customers about them but will allow me early termination, but I would have to pay the fee. Are they serious these people. No humanity or compassion. Legal thieves in my personal experience with them both and advise all of my business associates to avoid them like the plague.
So I'm no more forward, instead rather backwards. I've even been to hospital with chest palpitations due to this problem.
Now they will try to hide my experience, scramble my comment with Trustpilot from public view. Pooooor.
10 de março de 2025
Avaliação não solicitada
tom oates is a legend and goes above…
tom oates is a legend and goes above and beyond.
7 de março de 2025
Resposta da National Business Communications Ltd
Thank you so much for the fantastic review! We couldn't agree more—Tom really is a legend and always goes above and beyond to deliver great service. We'll be sure to pass your kind words on to him; it'll make his day.
We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Warm regards,
The NBC Team
5* Star Service from Lottie & Jamie
Great Service from Lottie & Jamie - Brilliant customer service and provide a stress free step by step to get our issues sorted.
I could not recommend these two enough. Their bosses should ensure that they get a decent bonus at the end of the month and are well looked after!!
Keep smashing it you two🙌
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da National Business Communications Ltd
Wow, what an amazing review! ⭐⭐⭐⭐⭐ Lottie & Jamie will be absolutely chuffed to read this—they really are customer service superstars! 🌟
We’re all about making things stress-free, so it’s great to hear they delivered exactly that. As for the bonus… we’ll be sure to drop some strong hints to the higher-ups! 😉
Thanks for taking the time to share your experience, and don’t be a stranger—we’re always here to help! 💪🙌
The NBC Team
Tom couldn't have been more helpful
Tom couldn't have been more helpful he spent a lot of time with me getting our hand held sets back on line.
21 de fevereiro de 2025
Resposta da National Business Communications Ltd
Thanks for the fantastic review! ⭐ Tom is an absolute legend when it comes to sorting things out, and we’re so glad he could get your handsets back up and running. 🛠️📞
We’ll be sure to pass on your kind words—he’ll be over the moon! If you ever need anything else, you know where to find us. 😊
The NBC Team
great service-very polite
lovey service very polite and engaging helped a lot...
17 de fevereiro de 2025
Resposta da National Business Communications Ltd
Thank you for your kind words! 😊 Providing polite and engaging service is what we’re all about, so it’s fantastic to hear we could help. 💙
If you ever need anything else, we’re always happy to assist! 🙌
The NBC Team
Great people to deal with
Great people to deal with. Very supportive customer service reps. Thanks Jamie and Dan
11 de fevereiro de 2025
Resposta da National Business Communications Ltd
Thank you for the awesome review! ⭐ Jamie and Dan will be delighted to hear your kind words—they always go the extra mile to support our customers! 💪
If you ever need anything, we’re just a call away. Appreciate you taking the time to share your experience! 😊
The NBC Team
Resposta da National Business Communications Ltd
Tom will be delighted to hear that! We think he’s pretty great too. 😊 If you ever need anything else, we’re always here to help!
The NBC Team
Telecommunications Done How Telecommunications Should Be Done!
The staff here are on the ball, they have good product knowledge and provide the right kind of advise for anyone needing a broadband and telecommunications service. There really is no point in looking anywhere else, absolutely none at all.
30 de janeiro de 2025
Resposta da National Business Communications Ltd
Wow, we might have to frame this review and hang it in the office! Thank you so much for your kind words—our team takes their telecommunications knowledge very seriously (some might say too seriously, but we call it passion). We're thrilled to hear we’ve saved you the trouble of looking elsewhere—our goal is to make choosing the right broadband and telecoms service as easy as possible. If you ever need anything, you know where to find us (since, of course, there’s absolutely no point looking anywhere else!).
The NBC Team.
The pre support and post customer…
The pre support and post customer service is excellent!
24 de janeiro de 2025
Resposta da National Business Communications Ltd
Thank you for your review! We believe great service should start before you even sign up and continue long after—kind of like a good box set, but with fewer cliffhangers. We're delighted to hear you've had an excellent experience with us! If you ever need anything, our team is always here to help.
The NBC Team
Great costumer service
Great costumer service. Had problems setting up the new phone to work with the new system.
The staff member, Jamie Green, did not give up until the issue was resolved.
Very impressed with the effort that Jamie put in to rectify the problem.
16 de janeiro de 2025
Resposta da National Business Communications Ltd
Thank you for your review! We’re delighted to hear you received great costumer service—though we promise Jamie provides the same level of dedication even when not dealing with fancy dress! 😆 Jokes aside, Jamie is a star, and we’ll be sure to pass on your kind words. If you ever need any more help, we’re always here!
The NBC Team
Excellent customer support with…
Excellent customer support with personal touch
24 de janeiro de 2025
Resposta da National Business Communications Ltd
Thank you for your kind words! We believe great customer support isn’t just about solving problems—it’s about making sure our customers feel valued every step of the way. We’re glad you appreciated the personal touch, and if you ever need us, we’re just a call away!
The NBC Team
Technical Assistance Amazing
I recently spoke to Tom Oates, who was incredibly helpful and knowledgeable. He managed to sort out all our technical issues in just one remote phone call. The service I received was superb and definitely worthy of 5 stars. I would have no hesitation in recommending National Business Communications for all their services, as they are highly professional and very easy to work with.
23 de janeiro de 2025
Resposta da National Business Communications Ltd
Thank you for your fantastic review! Tom will be thrilled to hear he’s earned ‘technical wizard’ status in just one call! 🧙♂️ We pride ourselves on making telecoms simple and stress-free, so it’s great to know we delivered. We truly appreciate your recommendation, and if you ever need us again, we’re always happy to help!
The NBC Team
Problem with phone connection tomorrow…
Problem with phone connection tomorrow sorted in 3 minutes Top man
22 de janeiro de 2025
Resposta da National Business Communications Ltd
Now that’s the kind of speedy service we like to hear about! 🚀 We’re glad we could get you sorted in record time—our team loves a good challenge. If you ever need us again, we’ll be ready (hopefully in less than three minutes!).
The NBC Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.