Ordered dresses on 29th August. Emailed customer service email and talked to chat bot as well as Evri to try and trace the parcel. No response from Needs no Label and Evri advised to raise dispute w... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Couldn’t recommend NNL more. I’d ordered multiple dresses for the races back in April. Decided on one and returned the others. Royal Mail decided to misplace my return which I eventually located. This... Ver mais
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From order to delivery 2 days notification at every stage, ordered same dress 2 colours and very pleased with both, sizing was great bit tight on the tummy but nothing a bit of magic shape wear won’t... Ver mais
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Have never ordered from this website before, needed a dress for my engagement party, they had a champagne sequin style I liked and it was much cheaper than another one I'd seen elsewhere. The dress ar... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Needs No Label offers women an extensive array of affordable clothing in current styles, made from quality fabrics. With an emphasis on captivating prints and timeless shapes, we aspire for our designs to become wardrobe staples. We have a clothing obsession. With the possibility to dress up or down, shop our gorgeous prints and feminine silhouettes in sizes 6-18. Our passion lies in empowering women to feel confident, feminine, and beautiful, and NNL is here to elevate your personal narrative!
Informações de contato
4,2
Muito Bom
168 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick shop
The website was clear and easy to access. Ordering was simple.you delivered in recommended time.
29 de dezembro de 2025
Resposta da Needs No Label
Hi,
Thank you for your kind words! We’re glad you found our website easy to use and that your order arrived on time! We hope to see you again soon!
Many thanks,
NNL Customer Care
Gorgeous but small fit.
It was a gorgeous dress but unfortunately it was too small. I’m a standard size 14 but this was just too tight around the waist and I couldn’t get the zip up. Perhaps I’m not so standard after all!
20 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Jane,
Thank you for sharing your feedback. We’re so glad you loved the dress, but we’re sorry to hear the fit wasn’t quite right.
If you’d like, we’d be happy to help you with an exchange for a different size or offer guidance on our sizing to find the perfect fit. Please don’t hesitate to reach out to our team.
Many thanks,
NNL Customer Care
What a lovely dress
This is such a gem of an online clothes store. Their clothing is well made, exactly as described and a joy to wear. The eebsite is easy to use and the delivery was quick.
29 de dezembro de 2025
Resposta da Needs No Label
Hi Liz,
Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying your purchase and that our website and delivery made your experience easy and enjoyable.
We truly appreciate your kind words and hope to welcome you back soon!
Many thanks,
NNL Customer Care
Resposta da Needs No Label
Thanks for leaving us a 5* review and we hope to see you again soon!
Many thanks,
NNL Customer Care
Such a lovely brand beautiful clothes…
Such a lovely brand beautiful clothes and great quality✨ always recommend
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Renell,
Thank you so much for your lovely feedback! We’re thrilled you’re enjoying our clothes and appreciate your recommendation.
Many thanks,
NNL Customer Care
Fast delivery
Fast delivery. Really happy with my purchase. Beautiful dress that is well made and fits true to size. Will definitely order from this company again
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Dawn,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your purchase and that the dress fit perfectly. It’s great to know you were pleased with the quality and delivery too. We truly appreciate your support and look forward to welcoming you back again soon.
NNL Customer Care
Absolutely love this dress
Absolutely love this dress. It arrived very promptly, fits perfectly & I have had a lot of compliments. Am very pleased indeed and will be wearing it a lot.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi there,
Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear you love the dress, that it arrived quickly, and that the fit was perfect. Compliments are always the best bonus! We hope to see you again soon!
NNL Customer Care
Beautiful outfit
Beautiful outfit. Great service. Quick delivery ans exchange for a different size
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Laura,
Thank you for your kind feedback! We’re so pleased to hear you love the outfit and that our service, delivery, and size exchange were quick and smooth. We look forward to welcoming you back again soon!
NNL Customer Care
Exceeded My Expectations
Such a gorgeous skirt! Beautiful quality and so well-made. I’ll definitely be ordering again
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Victoria,
Thank you so much for your lovely review! We’re delighted to hear you love the skirt and that the quality and make really stood out to you. Your kind words mean a lot to us, and we can’t wait to welcome you back again soon!
NNL Customer Care
Perfect!
Absolutely beautiful dress and super helpful customer service. The dress is perfect for my Christmas party, is well made and fantastic value.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Debbie,
Thank you so much for your wonderful review! We’re thrilled to hear you love the dress and that it’s perfect for your Christmas party. It’s great to know our customer service could help make your experience even better. We truly appreciate your kind words and support!
NNL Customer Care
I had a wonderful and positive…
I had a wonderful and positive experience with this brand , their pieces are beautifully made and very good quality.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Thank you so much for your kind review! We’re delighted to hear you had such a positive experience and that you love the quality of our pieces. Your support means a lot to us, and we look forward to welcoming you back again soon!
NNL Customer Care
The best dress ever
The best dress ever! Great quality can’t stop wearing it! Absolutely love it! Quick delivery as well x highly recommend
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Thank you for your wonderful review. We’re delighted to hear that you are so pleased with your dress and that delivery was quick! We truly appreciate your recommendation and support.
NNL Customer Care
The style is lovely very low I had to…
The style is lovely very low I had to make some alterations plus very static but I kept it
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Thank you for your feedback. We’re glad to hear you liked the style and we appreciate your honesty regarding the fit and static, and we’ll take this on board to continue improving our products. We hope you enjoy wearing it!
NNL Customer Care
I’m trying to return this dress but the…
I’m trying to return this dress but the order number is being rejected. Please send me a QR code so I can return this item.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Thank you for your feedback. Unfortunately, we’re unable to locate this order or investigate further as no customer name or order number has been provided, and we have not been contacted by you through our customer care team.
We’d be happy to help resolve this—please reach out to our customer support directly with your order details so we can assist you.
Many thanks,
NNL Customer Care
Would have been a 5 but had postage…
Would have been a 5 but had postage deducted even though I bought another dress to replace the returned item and spent £70 pound ??
28 de novembro de 2025
Resposta da Needs No Label
Hi Carol,
Thank you for leaving us a 4* review and I’m glad you found another dress you liked!
I just wanted to clarify the postage deduction on your return. The new order wasn’t processed as an exchange, and the original item wasn’t reported as faulty. The replacement dress was also purchased before your return had arrived back with us, so the system treats it as a separate order. For that reason, the standard return postage was applied.
If you have any questions or need help with anything else, we’re always here to help!
Thanks,
NNL Customer Care
Pretty Dresses!
I recently ordered a couple of foil detail dresses from Needs No Label, and I’m really impressed! The quality is great, and the foil detailing is beautiful.
My order was dispatched the same day and arrived really quickly. Overall, I’m really happy and will definitely buy from Needs No Label again.
25 de novembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Mariko,
Thanks for taking the time to leave us such a positive 5* review and we're so glad you had such a great experience, something we strive for with all our customers!
We hope to see you again soon!
NNL Customer Care
Speedy delivery
Speedy delivery
Love the dress, such a pretty fabric and great design. Very flattering.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi there,
Thank you for your wonderful review! We’re so happy to hear that you love the dress and it’s great to know you found it flattering. We really appreciate your support!
NNL Customer Care
I absolutely love these dresses but…
I absolutely love these dresses but sadly size 12 is too small for me so have to send them back however I have ordered exactly the same in larger size - if there was an orange in size 14 I would buy that too but they only have 18 which is too big
20 de novembro de 2025
Avaliação não solicitada
Resposta da Needs No Label
Hi Ruth,
Thank you so much for your review! We’re delighted to hear you love the dresses, even though the size 12 wasn’t quite right this time. We’re glad you were able to reorder the larger size, and we hope it’s the perfect fit for you.
We understand how disappointing it can be when your preferred colour and size aren’t available — our stock can move quickly, but we’re always updating it. We recommend checking back soon in case the orange becomes available in a size 14.
Thank you again for your support!
NNL Customer Care
Very clear website
Very clear website. Ordered no problem. Good communication. Order arrived within 48 hours. Skirt & top fitted perfect. Christmas outfit sorted. Def shopping here again
29 de outubro de 2025
Resposta da Needs No Label
Hi Ali,
Thank you so much for your lovely review! We’re delighted to hear that your order arrived quickly and that your skirt and top fit perfectly — sounds like you’re all set for Christmas!
We really appreciate your kind words and look forward to welcoming you back soon.
Many thanks,
NNL Customer Care
Well made dress
Well made dress, perfect fit. The quality is better than some more expensive dresses I tried on at other outlets.
29 de outubro de 2025
Resposta da Needs No Label
Hi Marie,
Thank you for your wonderful feedback! We’re so happy to hear that you love the fit and quality of your dress — especially that it exceeded your expectations compared to other outlets.
We hope to see you shop with us again soon!
Thanks,
NNL Customer Care
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