I recently had Nine by Nine Golf build two custom clubs with AD shafts, and I couldn’t be happier with the service or the result. Shaun was excellent from start to finish, taking the time to ch... Ver mais
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Veja o que dizem as avaliações
Had communication with Mark before making a purchase. He went above and beyond in the service offered and make sure I got exactly what I needed and was happy with everything before I did go through w... Ver mais
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I am only into my 2nd year of playing and was not sure if custom clubs would be suitable for my stage in learning the game. I thought a fitting session would be the best way to find out and WO... Ver mais
I am only able to give 4 stars for 9by9 for the set of Ping irons and wedges they customised for me because of the time delay in getting the clubs from Ping in the first place, else this would be the... Ver mais
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Detalhes da empresa
Escrito pela empresa
More than just a premium golf equipment retailer, Nine by Nine Golf are committed to long standing customer partnerships, supporting golfers to achieve their very best game. The Nine by Nine team has a long history with the game of golf as well as a deep knowledge and understanding of the technology and products on offer.
Informações de contato
Glenmore Business Park Unit 37, PO19 7BJ, Chichester, Reino Unido
- 01243 684192
- hi@ninebyninegolf.com
- ninebyninegolf.com
4,8
Excelente
668 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service !!!!
26 de junho de 2024
Excellent
Great communication from start to finish. Two sets of irons were re-shafted. Turn around time excellent. Highly recommend this company.
27 de junho de 2024
Avaliação não solicitada
Resposta da Ninebyninegolf
Dear Gill,
Thank you so much for your feedback! We're thrilled to hear that you had a great experience with Nine by Nine Golf.
It's fantastic to know that our communication was effective throughout the process of re-shafting your two sets of irons, and that you found the turnaround time excellent. Your recommendation means a lot to us, and we truly appreciate your support.
Thanks again for choosing Nine by Nine Golf.
Best regards,
Fynn
High quality standard delivered
On time delivery, and very good packaging. Nice customer service when placing the order. I recommend this supplier. Good job !
10 de maio de 2024
Resposta da Ninebyninegolf
Dear Pierre
Thank you for the amazing review. We're pleased to hear that your delivery was on time and that the packaging met your expectations. It's also great to know, you had a positive experience with our customer service when placing your order.
We appreciate your recommendation and are glad we could help you. If there's anything else we can assist you with, please don't hesitate to reach out.
Thanks again for choosing us!
Best regards,
Fynn
Can’t recommend them enough!
Absolute legends! After dealing with their superb customer service the first time I decided to do business with them again.
Local club builder couldn’t find Cobra utility adaptors. Quick email to William to find out they were in stock, fast reply with the confirmation. 3 days later my order was here (Netherlands). Customer is still king!
17 de maio de 2024
Avaliação não solicitada
Resposta da Ninebyninegolf
Hi Fabian
Thank you for your fantastic feedback. It's great to hear about your positive experiences with our customer service and that you've chosen to do business with us again.
It's great to know that we could help you find the Cobra utility adaptors and provide a swift response. We're glad William could assist you and ensure your order arrived in the Netherlands within just three days.
Thanks again for choosing us!
Best regards,
Fynn
Everything wasn according to expectation
8 de maio de 2024
Great Service Highly recommend
Very happy with the advice and equipment supplied will definitely use Golf Tech Uk again.
2 de maio de 2024
Resposta da Ninebyninegolf
Hi Roger,
Thank you very much for your amazing feedback. We're very happy to hear that you were delighted with the advice and equipment we supplied.
At Nine by Nine Golf, everyone on our team is a passionate golfer with in-depth knowledge of golf and golf equipment. We strive to share our expertise and enthusiasm to ensure you get the best possible advice and products.
If there is anything else we can do to help don't hesitate to reach out and we look forward to seeing you again.
Kind Regards,
Fynn
New EVNROLL Putter order
The GolfTech UK team gave continual updates on the order - (which was a new product releases requiring manufacturer consignment) - throughout the order process. Te price was also competitive once the new customer discount was applied. Would recommend GolfTech UK
30 de abril de 2024
Clear advertising
Clear advertising, good customer support, fast shipping. Clubs arrived in mint condition. Excellent packaging. Thank you so much! Oh yeah, the price was excellent too!
22 de abril de 2024
Resposta da Ninebyninegolf
Dear Andrew,
Your satisfaction is our top priority, and we're so happy to hear about your positive experience. It's fantastic to know that you found our advertising clear, received good customer support, and enjoyed fast shipping. We try to provide a seamless experience from start to finish, and we're delighted that we could meet your expectations.
Ensuring anything we sell arrives in mint condition is very important to us and making sure everything is packaged excellently is something we take pride in. We understand the importance of protecting your investment, and we're glad we could deliver on that front as well.
Thank you for your kind words, and we're delighted that you found our pricing excellent as well. If there's anything else we can assist you with or if you have further comments, please feel free to reach out.
Thank you for choosing us!
Best regards,
Fynn
Just want to make people aware that the…
Just want to make people aware that the standard after sale length of the Golf Tech UK shafts are only 45 inches and are not as per the manufacturers length, so it appears you will have to find out what the manufacturers deem as the playing length and don't just put in which club you want to put the shaft into as you may end up like me with .75 of an inch shorter than the manufacturers recommended length of shaft for the club which significantly changes the feel and swing weight
29 de abril de 2024
Avaliação não solicitada
Resposta da Ninebyninegolf
Hi Michael,
We wanted to say thank you for your original purchase. We apologise for any confusion you may have experienced. We want to clarify that all listings specify "Golf Tech UK standard" when selecting playing length. We will review this to ensure clarity for customers, in addition to the current tooltip explaining how Golf Tech UK's playing length differs from other manufacturers.
We chose 45" as this is the average playing length on professional tours worldwide and often results in a more centred strike and greater average distance for many players.
Once again, thank you for your original order. We were pleased to deliver it in time for your weekend game, three days ahead of our stated lead times.
Kind Regards,
Fynn
Awsome service and quick delivery AAA+++
17 de abril de 2024
Resposta da Ninebyninegolf
Dear Adrian,
Your feedback has truly made our day. It's incredibly rewarding to hear that you found our service awesome and that your delivery was quick. Providing a seamless customer experience is our utmost priority, and we're thrilled that we hit the mark with you.
If there's anything else we can help you with, please feel free to reach out.
Thanks again for choosing us.
Best regards,
Fynn
New stiff 5 iron shaft
Simple choice of products and very quick delivery. Will definitely use again.
11 de abril de 2024
Avaliação não solicitada
Resposta da Ninebyninegolf
Dear Guy,
Thank you for your review. It's great to hear that you found our product selection straightforward and that your delivery was swift.
Ensuring an easy shopping experience and speedy delivery is important to us, and we're delighted that we could live up to your expectations here.
We look forward to serving you again in the future!
Thanks again for choosing us.
Best regards,
Fynn
Ordered a new shaft
Ordered a new shaft for one of my clubs. This was received next day well packaged.
9 de abril de 2024
Resposta da Ninebyninegolf
Dear Roderick
We greatly appreciate your feedback! It's fantastic to hear that your new shaft arrived promptly and was well-packaged, providing you with a seamless experience.
We pride ourselves on timely delivery and having secure packaging for every order are a top priority for us, and we're delighted that we could meet your expectations in this regard.
Should you need any further assistance or have additional comments, then please get in contact.
Thank you once again for choosing us.
Best regards,
Fynn
Seamless order and order completed…
Seamless order and order completed ahead of schedule
15 de abril de 2024
Resposta da Ninebyninegolf
Dear John
Thank you for your feedback! It's great to hear that your order process was seamless and that we were able to complete it ahead of schedule.
Ensuring a smooth and efficient ordering process is important to us, and we're delighted that we could exceed your expectations by delivering ahead of schedule.
If there's anything else we can assist you with or if you have further comments, please feel free to reach out.
Thanks again for choosing us.
Best regards,
Fynn
Fast service
12 de abril de 2024
Excellent Service.
Quick delivery. Items well packed and the order was correct. All excellent. Thanks.
10 de abril de 2024
Tremendous experience from start to finish
Tremendous experience from the moment I walked in. Great, comfortable studio for club fits. I was early for my appointment yet staff across the business engaged with me to make sure I was being looked after while I was waiting. Mark (the fitter), was excellent. He did a real thorough job of understanding my swing, and as someone who is keen to know why, really guided me through the fitting, the data and the combinations of clubs and shafts that tried (I ended up purchasing a new Callaway Smoke fairway wood). The post fitting service was also excellent, keeping me informed the build and delivery of my club to my home every step of the way. Will have no doubts in returning for future fittings.
21 de março de 2024
Avaliação não solicitada
Resposta da Ninebyninegolf
Hi Mike,
Thank you for sharing your tremendous experience with us. We're thrilled to hear that your club fitting session with Mark was exceptional from start to finish. Providing a comfortable studio environment and ensuring every aspect of your fitting experience is top-notch is what we strive for.
We're delighted that Mark could thoroughly understand your swing and guide you through the fitting process, helping you find the perfect combination of club and shaft.
We're also glad to hear that you found our post-fitting service excellent, with timely updates on the build and delivery of your club to your home.
Your satisfaction and confidence in our services mean a lot to us, and we're grateful for the opportunity to help you. We look forward to having you back for future fittings.
If there's anything else we can help you with or if you have further feedback, please do get in contact.
Thank you for choosing us, we look forward to seeing you again.
Kind Regards,
Fynn
Highly recommended
Very good customer service and super fast delivery. Would highly recommend
3 de abril de 2024
Avaliação não solicitada
Resposta da Ninebyninegolf
Dear Andrew,
Thank you so much for your feedback. It's great to hear that you found our customer service very good and that our delivery was super fast. It's great to know that we could meet your expectations in both regards.
Your recommendation means a lot to us, and we appreciate your support. If there's anything else we can ever help you with or if you have further comments, please feel free to reach out. We're here to help.
Thanks again for choosing us.
Best regards,
Fynn
Exceptional service and a great…
Exceptional service and a great fitting, I have been to many places to be fitted for clubs but I can really recommend Golf Tech. Mark was was great and really knew what to look for when fitting clubs. Everything turned up as ordered. I really can't faut this Service. Stuart Brown
1 de fevereiro de 2024
Avaliação não solicitada
Resposta da Ninebyninegolf
Dear Stuart,
Thank you very much for your amazing review. We're delighted to hear that you had an exceptional experience with our service and fitting process at Golf Tech UK. Providing a top-notch service and ensuring our customers receive the perfect fit is our priority, and we're thrilled that Mark was able to guide you through the fitting process expertly.
We're glad to hear that everything turned up as ordered and that you're pleased with the outcome.
Your recommendation means a lot to us. If there's anything else we can help you with or if you have further feedback, please don't hesitate to reach out.
Thanks again for choosing Golf Tech UK.
Best regards,
Fynn
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