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Ninebyninegolf Avaliações 

668
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently had Nine by Nine Golf build two custom clubs with AD shafts, and I couldn’t be happier with the service or the result. Shaun was excellent from start to finish, taking the time to ch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had communication with Mark before making a purchase. He went above and beyond in the service offered and make sure I got exactly what I needed and was happy with everything before I did go through w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am only into my 2nd year of playing and was not sure if custom clubs would be suitable for my stage in learning the game. I thought a fitting session would be the best way to find out and WO... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I am only able to give 4 stars for 9by9 for the set of Ping irons and wedges they customised for me because of the time delay in getting the clubs from Ping in the first place, else this would be the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para golfe
  2. também em
  3. Loja de artigos esportivos

Escrito pela empresa

More than just a premium golf equipment retailer, Nine by Nine Golf are committed to long standing customer partnerships, supporting golfers to achieve their very best game. The Nine by Nine team has a long history with the game of golf as well as a deep knowledge and understanding of the technology and products on offer.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

668 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(668)

62 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service, and the Bettinardi putter I ordered is great.

28 de março de 2024
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Resposta da Ninebyninegolf

Dear Ben,

Thank you for your feedback! We're thrilled you had a brilliant experience with our customer service and are enjoying your new Bettinardi putter. Ensuring customer satisfaction is our priority, and we're delighted that we could provide you with a great purchasing experience.

If there's anything else we can help you with or if you have further comments, please feel free to reach out. We appreciate your support and hope your Bettinardi putter helps you sink plenty of putts.

Thanks again for choosing us!

Best regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Bought a new driver and I couldn’t find…

Bought a new driver and I couldn’t find the head screw even though it was there when I opened the box
Phoned them and explained and they have sent the screw by courier so I could have it the next day
What fantastic service that is
Can’t thank you enough 👏👏👏
Garry Molyneux

7 de abril de 2024
Avaliação não solicitada
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Resposta da Ninebyninegolf

Dear Garry,

Thank you for reaching out and sharing your experience with us. We apologise for any inconvenience caused by the missing head screw in your new driver. However, we're thrilled to hear that our team was able to swiftly resolve the issue by sending the screw and ensuring you received it the next day.

We strive to provide fantastic service and ensure our customers are fully satisfied with their purchases. Your kind words and appreciation mean a lot to us.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Best regards,
Fynn

Avaliado com 4 de um total de 5 estrelas

Order for Project XIO 5.5 9 iron shaft

Item wasn’t in stock but order expedited once received and promptly dispatched. Very happy with response from customer services.

27 de março de 2024
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Resposta da Ninebyninegolf

Dear Callum,

Thank you for your feedback! We're glad to hear that despite the initial item not being in stock, you were pleased with the prompt response from our customer services team. Ensuring customer satisfaction is our priority, and we're glad we could expedite your order once the item was received and promptly dispatch it to you.

If there's anything else we can assist you with or if you have further comments, please feel free to reach out. We appreciate your support and understanding.

Thanks again for choosing us!

Kind Regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Great service and great facilities

Great service and great facilities, excellent knowledge by the staff to get you too the right clubs to improve your game.

26 de março de 2024
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Resposta da Ninebyninegolf

Dear Steve,

Thank you for your amazing review. We're thrilled to hear that you had a great experience with our service and facilities. Providing excellent service and having knowledgeable staff to guide our customers to the right clubs for improving their game is what we strive for.

If there's anything else we can assist you with or if you have further comments, please feel free to reach out. We're here to help and ensure you have everything you need to enhance your golfing experience.

Thanks again for choosing us!

Best regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Driver Fitting.

I recently had a Driver fitting with Mark at Golf Tech. I had no expectations on what I wanted so went in with an open mind.
Mark went through a range of head and shaft options and, I finally decided on the Cobra Darkspeed LS 10.5 head, complimented by a Mitsubishi C6 Red shaft.
This combination suited my swing best and, it felt very comfortable.
I have now had the new driver for 4 weeks and I'm delighted with my purchase.
I have since recommended Golf Tech to several friends, who thought a fitting was only for low handicap golfers. This couldn't be further from the truth and, I will return when I want to replace my Fairway Woods.

22 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Ninebyninegolf

Dear Tim,

Thank you for sharing your experience with us! We're thrilled to hear that you had a positive driver fitting session with Mark and I will pass on your amazing feedback. It's fantastic that Mark was able to guide you through various options and help you find the perfect combination of the Cobra Darkspeed LS 10.5 head and Mitsubishi C6 Red shaft, suited to your swing.

We're delighted that you're enjoying your new driver and that it has exceeded your expectations over the past 4 weeks. Your recommendation means a lot to us, and we're glad to hear that you've shared your positive experience with your friends.

We believe that fittings are beneficial for golfers of all skill levels, and we're pleased to hear that your friends now understand the value of a fitting session. We look forward to welcoming you back when you're ready to replace your fairway woods.

If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your support.

Best regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, equipment arrived quickly and well packaged. Would definitely use them again.

19 de março de 2024
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Resposta da Ninebyninegolf

Dear Stuart,

Thank you for your feedback! We're delighted to hear that you were satisfied with our service and that your equipment arrived quickly and well-packaged. Your satisfaction is our priority, and we're thrilled to know that you would choose to use our services again.

If there's anything else we can assist you with or if you have further comments, please feel free to reach out. We appreciate your support and look forward to serving you again in the future.

Thanks again for choosing us!

Best regards,
Fynn

Avaliado com 1 de um total de 5 estrelas

Clubs came but none of the irons had…

Clubs came but none of the irons had the weight screwed in correctly so I have still been unable to use. Still waiting for the PXG wrench to fit

15 de março de 2024
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Resposta da Ninebyninegolf

Hi David,

We sincerely apologise for the inconvenience caused by the issue with the weights in your PXG iron set. This does not meet the standard of service we aim to provide, and we understand how frustrating this will of been.

We can only apologise again for the fact you had to wait for the PXG wrench taking longer to arrive than expected. However, we were pleased to hear from one of the team, who spoke to you yesterday afternoon that the wrench arrived with you and that solved the problem with your PXG irons. We hope you will be able to get on a golf course soon and use your irons and like them!

Please rest assured that we take your feedback seriously. If there is anything else we can assist you with in the future, please don't hesitate to contact us.

Kind Regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Great Fitting Experience

Great Fitting Experience, Mark knows his stuff, his attention to detail far outweighed my expectations. I walked out after the fitting knowing I had ordered the best Driver, Shaft and Grip combo for me.

23 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Ninebyninegolf

Hi,

Thank you for sharing your fantastic fitting experience with us! We're thrilled to hear that Mark provided you with exceptional service and exceeded your expectations with his attention to detail. It's wonderful to know that you walked out of the fitting session feeling confident that you had ordered the best driver, shaft, and grip combo for your needs and that these will help you on the course in the future.

Your satisfaction is our priority, and we appreciate your trust in our expertise. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We're here to ensure you have the best golfing experience possible.

Thanks again for choosing us!

Kind Regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Really helpful

Really helpful. Understood exactly what I needed and organised the right kit.

4 de março de 2024
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Resposta da Ninebyninegolf

Dear Neal,

Thank you for your kind words! We're delighted to hear that we were able to understand your needs and provide you with the right equipment. Customer satisfaction is our top priority, and we're thrilled to know that we could assist you effectively.

If there's anything else we can do for you or if you have further feedback, please don't hesitate to reach out. We're here to help and ensure you have everything you need for your golfing journey.

Thanks again for choosing us!

Best regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Shaft Change

Club build was exactly as requested and a very quick turnaround. Communication and customer focus was excellent. Delivery on the date requested with very good packaging.

6 de março de 2024
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Resposta da Ninebyninegolf

Hi Gordon,

Thank you for taking the time to leave such a glowing review. We're so happy to hear that you appreciate the quick turnaround time and that all your club build requests were met.

Our build team prides itself on having some of the highest tolerances in the industry and doing this in a prompt and timely manner.

If you ever need any help or have any questions, do not hesitate to contact us.

Kind Regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Super Service

Quick turnaround time from placing order to delivery, great communication. Shaft arrived well packed. I would recommend Golf Tech UK.

28 de fevereiro de 2024
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Resposta da Ninebyninegolf

Hi,

Thank you for taking the time to share the great experience you had with us! It's great to hear that you appreciated our quick turnaround time, great communication and secure packaging.

Your recommendation means a lot to us, and we're here to help you with any future golfing needs!

Best Regards,
Fynn

Avaliado com 5 de um total de 5 estrelas

Very quick and efficent service

Very quick and efficent service. Ordered sunday recieved the following thursday. I had certain requirements to my request and it was completed without any issues, will 100% use again.

22 de fevereiro de 2024
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Resposta da Ninebyninegolf

Dear Ryan,

Thank you for leaving such a positive review. We're pleased to hear that you experienced a very quick and efficient service. It's great to know that your order, with specific requirements, was processed without any issues and you received it promptly.

Thank you for trusting us and we look forward to seeing you again in the future. Please don't hesitate to reach out if there is anything we can help with.

Kind Regards,
Fynn

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