Nurturing by Nature Avaliações 

55
•
O TrustScore é 3 de um total de 5

2,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

STILL NO IMPROVEMENT. Sadly since writing a review in September, there has been no improvement whatsoever. I have tried very hard to be patient and understanding but they just do not seem to be able... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Not sure what’s been going on with nurturing by nature , the issues have been going on for months , empty freezers in the shops , nothing available on line ! Unfortunately their communication with th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Waste of time shopping here, been a loyal customer for over 5 years and a VIP member, but recently the freezers are always empty!! Used to be a fantastic place but has drastically fallen off in the pa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My dog tried their raw food today for the first time and absolutely loved it. It looks delicious too! Came frozen, carefully packaged, in recyclable box which the company can do, or reuse. Big shout o... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

When Nettie embarked on her heartfelt journey back in 2004 to improve the life quality of Fred, her cherished Boxer battling a daunting cancerous condition, little did she know that this compassionate venture would blossom into "Nurturing by Nature." Her discovery? A raw, natural diet could work wonders alongside veterinary care, not only extending Fred's life but enhancing the well being of numerous dogs and cats. Almost two decades later, Nurturing by Nature stands as a beacon of hope and health for pet owners far and wide. Based in Dorset, the dedicated team passionately upholds Nettie's legacy, crafting nutrient-rich, raw dog food that mirrors the wholesome, unprocessed meals of nature. But the love doesn't just stop there; they're committed to handpicking treats that perfectly complement these diets, ensuring a holistic approach to your pet's nutrition. What truly sets Nurturing by Nature apart isn't just their unwavering commitment to quality but also their understanding of modern-day convenience. They proudly operate four local shops, yet their heartbeat remains their bustling UK-wide delivery service. Imagine next-day doorstep delivery of premium, life-nourishing meals for your furry companions, all but a click away! This seamless blend of nature's finest and customer convenience underscores their ethos: transformative, accessible wellness for every pet. Witnessing remarkable health transformations fuels their resolve. From shiny coats, spirited tails, and joyous barks of vitality, the stories shared by an ever-growing family of pet enthusiasts are nothing short of inspiring. These tales are not just testimonials but proof that at Nurturing by Nature, every meal is a promise of prolonged health, boundless energy, and shared moments of unconditional love. Whether you're nestled in the countryside or amidst the city's hustle, rest assured, Nurturing by Nature is your go-to sanctuary for pet wellness. Here's to health, happiness, and slobbery kisses - your pet deserves nothing less. Embrace the raw revolution with Nurturing by Nature, where every bite is an ode to life!


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

55 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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2,8

Todas as avaliações

(55)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent Service and Products

Introduced to NBN by a colleague. Website was easy to navigate and had a great selection of raw feed and treats. Placed my order and informed delivery would be 24th Jan. Received email confirmation of delivery with an estimated delivery time, which was updated to a 15 minute notice of delivery. Order was well packaged and delivered by Sam, sadly we were out but Sam left the box in a suitable, safe location along with a wee treat. Nice personal touch ! excellent quality products and service all round.. thank you NBN definitely be back for more.

24 de janeiro de 2024
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Hi Verena thank you for your 5 star review - we really appreciate you taking the time to do this. I will pass your comments onto Sam - it's good to know that your delivery was smooth and you enjoyed your treat too! We look forward to your next order, regards Donna

Avaliado com 5 de um total de 5 estrelas

Always terrific quality and prompt…

Always terrific quality and prompt delivery. Very easy to reorder. Such great delivery service from the team and many thanks to the friendly new (Welsh ?) driver who made friends with the dogs. Great asset.

10 de janeiro de 2024
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Hi Isobel thank you for taking the time to review us and leave such positive comments. And Yes Steve does hail from Wales and it's great to hear that he's made friends with your dogs. I will let him know your comments, regards Donna

Avaliado com 5 de um total de 5 estrelas

Great products, great service.

To feed our cats on the NBN raw food has kept them in the best of condition.
The staff are helpful, friendly and good communicators, from the shop at West Moors, the customer support, and to their super friendly driver Sam.
Conveniently packed in insulated boxes for doorstep delivery means they are delivered in deep freeze condition.

10 de janeiro de 2024
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Hi Alan thank you for your great review. It's wonderful to hear that your cats are thriving on NBN Raw food and that the service you receive from our teams is good too, regards Donna

Avaliado com 5 de um total de 5 estrelas

driver sam.

driver sam.. simply the best better than all the rest, been a customer for six years with a great service.

8 de janeiro de 2024
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Thank you for your great comments re our driver Sam - great to hear, I will let her know, regards Donna

Avaliado com 5 de um total de 5 estrelas

The staff are absolutely trustworthy…

The staff are absolutely trustworthy with advice for my pups. I have a staffy that has turned out to be allergic to so many foods. They helped me narrow it down to just chicken and she has been so well and happy since this.
I sometimes have the food delivered to me and Steve the delivery driver is so lovely. I really can’t recommend them enough and their professionalism and advice.

6 de janeiro de 2024
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

|Hi Tracey it's so great to hear that we have helped you and your pup on their raw food journey and found the right proteins to suit. Thank you for your comments about driver Steve - we will pass them on. Keep on recommending, thank you Donna

Avaliado com 5 de um total de 5 estrelas

What a lovely surprise from the…

What a lovely surprise from the delivery driver. Made my day and made me smile. Cheers for the Twix. What a lovely gesture. X

3 de janeiro de 2024
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Hi Janet, so good to hear that you enjoyed your little treat from us as thank you for your order. After all why shouldn't you get a little treat as well as your dog with all their lovely food? regards Donna

Avaliado com 5 de um total de 5 estrelas

Reliable helpful always deliver

This company really looks after their customers. If I can't find what I want they go out of their way to get it for me. Give better advice than the Vets in my opinion.I had a lovely surprise in my last order Merry Xmas

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Thank you so much for your lovely review we really appreciate it. Emma

Avaliado com 5 de um total de 5 estrelas

Delighted!!!

What an absolutely marvellous company this is, I just can't sing their praises highly enough!!
Quality, freshness, individual product packaging, delivery packaging, delivery itself and customer service are all totally spot-on!!
They clearly know their onions and fully deserve the reputation they've built so will be using from now on!!!

28 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is the first time I have used this…

This is the first time I have used this company and what excellent service. Reasonably priced, prompt delivery and there was an extra special treat within the delivery for my four legged friend. I will definitely be returning. Thank you

17 de outubro de 2023
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Hi Lenora, thank you for your review. I'm so glad the dispatch team sent a little extra for your pet - it's just nice to get a little something sometimes isn't it? - I'll pass on it was well received! I hope you do return - I have left a note on your account to say thanks for the review. - Emma

Avaliado com 1 de um total de 5 estrelas

Appalling service or should I say lack…

Appalling service or should I say lack of. The quality of the meat was horrendous and my pet refused to eat it over the course of a few weeks ( I did give him some packet food in between, he didn’t starve ) I tried feeding it to the starving strays cats and foxes in the neighbourhood and even they turned their nose away. You can smell how rotten it is and there’s a disgusting slime all over the meat. Tried to get into contact with someone but to no avail. Avoid this company at all costs!! So disappointed

17 de abril de 2023
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Good morning Marzzx, thanks for taking the time to review our service - or lack of! Obviously this review is far from perfect and totally not what we'd expect as our driver is to be exceptional not appalling. Unfortunately we are unable to work out your order with your user name on here and we would like to be able to fix your opinion of us. If you have the time please contact the office team so we can resolve this for you and install some faith back in our brand. the office email is hello@nurturingbynature.co.uk and we'd love to be given the opportunity to fix it for you. Thank you - Emma

Avaliado com 5 de um total de 5 estrelas

New local shop at Pamphill Wimborne…

New local shop at Pamphill Wimborne means more local to me now. Super friendly staff, great variety of natural treats for my treat crazy dog.

9 de maio de 2023
Avaliação não solicitada
logotipo da Nurturing by Nature

Resposta da Nurturing by Nature

Hi Kathy, thank you so much for taking the time to leave us a review for our Nurturing by Nature store at Pamphill, we were so glad to see you like the treats on sale and so does your dog! I'll pass on your lovely review to the team in-store as it's great for them to see your feedback - thanks once again - Emma

Avaliado com 5 de um total de 5 estrelas

I am so happy with this

I am so happy with this. It has been great for my pets diet. They prefer it cooked but that's just cause they're not use to a raw diet but they love it nonetheless. It's been good for their fur and overall digestion.
Customer service is so friendly.
Will definitely use again

7 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Still a loyal customer

I have used this local company since it started up all those years ago, it was local to me and I used to take a monthly trip down there. Raw feeders were rare In those days and I felt so lucky to have found Nettie who made sourcing food so much easier. Fast forward to now when no longer do people think I’m mad for feeding the way I do and I’m still a regular customer but now can have it delivered on a monthly van run. The quality I haven’t found anywhere else for the price and the range and variety and standards are second to none. I trust this company 100% and know it’s properly sourced, the team and customer service can’t be faulted. Well done team and keep up the excellent work you have a customer for life.

24 de junho de 2022
Avaliação não solicitada

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