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Avaliado com 1 de um total de 5 estrelas

Never buy flowers from this company, apauling experience and completely untrustworthy. I ordered the flowers 3 days before the event and had clear instructions on when to deliver the flowers as was f... Ver mais

Avaliado com 1 de um total de 5 estrelas

Fake company. Customer service outsourced to Africa with no local knowledge about nz. Same day delivery changed to the next day which was quite disappointing. The flowers are inferior grade, perished... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered flowers to be delivers 4 days from date of order. I immediately was told they would be delivered the day after my order, 3 days before I wanted them delivered. I tried for over an hour t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Birthday Flowers, which could be expected to be delivered during the morning, but they didn't arrive until 6pm! A text at 5:30 pm claimed they had been delivered, but they hadn't. When earlier queri... Ver mais

Detalhes da empresa


Informações de contato

1,1

Muito Ruim

O TrustScore é 1 de um total de 5

233 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Todas as avaliações

(233)

232 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Scam alert.

I won’t keep this long.

Will just say don’t buy from this company or their other company bloomex

It’s a scam. Trust me. You won’t get a refund.

30 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Corrupt Company Placed and paid for…

Corrupt Company Placed and paid for order Never arrived Have emailed so many times about delivery or refund and not one reply Not only that you cannot get them on phone from Australia Do Not order a single thing from them The authorities need to close them down before pensioners like get had again

27 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I too had a bad experience

I too had a bad experience, paid for a large bouquet of flowers for my anniversary to send to my wife. Ordered 4 days before the due date They arrived a day late and I got an email saying flower types had changed(yeah that’s cool, flowers change) what I got was a small bunch of flowers in box that said discounted flowers in bold letters. Not a good look and make me look like a cheapskate. Called and emailed 6 times with no response. I paid close to 190 for this small bunch of flowers. Feel like I got scammed. DONT USE

20 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I’d read the reviews before…

I wish I’d read the reviews before ordering! Phoned the first time to confirm delivery today and met with not the most helpful person, phoned several hours later and told delivery by 8pm, it’s now 8:30 and no delivery. Won’t ever order from here again and recommend going elsewhere.
Followed up the next morning turns out they were delivered and left in the letterbox! The worst service ever.

28 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Did not deliver on the same day as…

Did not deliver on the same day as advertised. Dont waste your money or time using this company especially for special occasions. Custom service also pretty unhelpful and didn't sound at all surprised the flowers hadn't arrived as requested. 🤬

28 de abril de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I feel lucky that my husband received…

I feel lucky that my husband received the rose I sent him at work for his birthday, albeit just after the end of the working day so the effect wasn't as hoped. Going by these other reviews (which I should have read before ordering, and normally do!!), we did a lot better than most. The rose was in good condition although only accompanied by one piece of greenery when the picture had shown two. Before the arrival, I checked the delivery status on the Shop app and was shown it had been delivered two hours before that time (it hadn't). I rang the 0800 number (please be aware that one version of this number on the website has a typo in it: an extra 0) and was told it was on its way but they couldn't give me a time. I rang back a couple of hours later to be told (after pressing them a bit) that yes it would be 'definitely today'. More time passed, I tried the chat bot and they said today as well. Perhaps next time I should specify that I need it delivered by a certain time, but the rose's courier slip said it was being delivered to a home/residence which makes me grateful that it wasn't delivered to my husband's work around 9pm (like it says they do for home deliveries)! Also please be aware that the packaging the rose came in was from Bloomex (who have a bad rep), so it looks like Nzblooms does partner with them. I likely won't go with Nzblooms again, but as I say I feel lucky that the rose arrived at all and that it wasn't half dead. Sorry to read everyone else's experiences apart from those 2 or so OK reviews.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed- long delivery and wrong flowers

I live in Australia and wanted to send flowers in NZ. I ordered on Sunday for next day delivery. Got a message late Monday night saying the location was outside of same day delivery which isn’t noted anywhere on my order or website. They then emailed me saying due to “unforeseen circumstances “ they couldn’t create the arrangement id ordered. Long story short flowers were delivered late Tuesday and they couldn’t have been any further from what I wanted. I ordered light pastels and got a slapped together harsh reds.
Will never order from them again

19 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They were not delivered on the day of…

They were not delivered on the day of delivery and did not contact me. They said it was because it was ordered on the weekend. No where on the website did it say this. Then they sent an email to say that the flowers I ordered wernt available and they had replaced them. The flowers are minimal and mainly roses....not what I ordered at all. Terrible experience and would not go near them again or recommend them to anyone.

20 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! Didn’t delivery my daughter’s 30th birthday flowers! I requested a refund on the online chat, which they agreed to. They then for some reason despatched a box of flowers that arrived 6 days later?!! Flowers were half the size of the photo, delivered in a box & shipped from Auckland. They do not use local florists. Customer service will now not respond to my emails.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware

Steer clear of this seller! There’s no way to ring them if overseas, my order delivery was not confirmed and was delivered a day late. Their contact email address bounces back.

10 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAMMERS - NZ BLOOMS, BlOOMEX, MEL’S FLOWERS, FROM YOU FLOWERS NZ

OPERATING UNDER NZ BLOOMS, BlOOMEX, MEL’S FLOWERS, FROM YOU FLOWERS NZ and there could be more!! Do not buy from these websites. They are scammer businesses owned by a Canadian company with offshore directors, posing as local florists. I believe they purchase unsold flowers from Auckland florists so by the time they arrive at the destination, they are no longer fresh. They also use a normal postal service rather than an urgent delivery service. The same day delivery promise on their website is a misrepresentation. Their customer service is absolutely useless - they don’t actually work for the flower company - they just use a random call centre whose staff simply forward notes to the flower company who never come back to you anyway. Their customer service email address is also invalid so there’s no way of contacting anybody who actually works there. We ordered flowers to be delivered for a funeral, were promised that they would arrive by same day by 3 different customer service staff, and then received an email at 9pm advising that delivery couldn’t be achieved by same day and that a complimentary gift has been added to the order. The recipient confirmed that no complimentary gift was included. How embarrassing! We also requested a refund given the delay in delivery and we were offered a refund of $5. Pathetic! I have also asked for photos of the flowers on 3 occasions given the number of complaints about wilted flowers being delivered. After receiving promises of photos from the customer service staff, no contact has actually been made by the flower company. AVOID THESE BUSINESSES AT ALL COSTS.

9 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Misleading

My order included a vase. On their advertisement it says ‘Vase included’. The first time I rang the person on the line said it was the wrong number and hang up. I rang the same number again and the same person again and this time she confirm it was NZ Bloom. The person on the phone could hardly speak or understand English and didn’t know what a Vase was and didn’t know why I was calling. I had to spell VASE three times until she said she understood and give me an Australian email address to contact as they couldn’t help. Tried the email address but it’s auto reply’s with a technical issue and the email not delivered.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wish I could do zero stars!

Wish I could do zero stars!
Dealing with this 'company' is an absolute nightmare. Trying to pay for and send flowers on behalf of a friend and it was horrific. Please avoid this scam shop if you'd like to maintain your sanity. One guy on the phone sounded like he was in the back of a laundry, and today I got a woman who was making excessive noises and moaning. Bizaaaarre.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID,

AVOID,
This company is breach of the Consumer Guarantee Act, they sent a substandard bouquet , completely different to one advertised and that I paid for.
They refuse to accept any accountability and do not respond to complaints.

I am formally reporting them to trading standards and will seek a refund via bank as they in breach of consumer law.
Disgraceful and unacceptable DO NOT USE THEM.

3 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Flowers still not delivered after I…

Flowers still not delivered after I ordered them on the 25th March. No idea how to contact, email and phone number don't work, I am getting police involved after seeing all the negative reviews! DO NOT PUCHASE FROM THIS PLACE!

25 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst bullshit ever

Worst bullshit ever brought a pack of flowers and gift box of chocolates and a weird collection looking like it came from the Asian supermarket showed up nothing like what was advertised. Might be Koreas number 1 chocolate sure as hell not New Zealand’s. The flowers were wilted and small. Whatever you do don’t buy from here if I could give 0 stars I would

2 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I could do ZERO

I wish I could do ZERO - Like the rest of the reviews so disappointed with this company. My son spent $200 to send me a bouquet of flowers for my birthday while he is in Brisbane - to Auckland. He organised it 5 days ago and paid and what do you know, nothing showed up. When he called to see what happened the person was SUPER RUDE to him and told him they still deliver up until 9pm. We waited until 9pm and still nothing. Then he received a random picture of the flowers that had apparently been delivered. A white brick wall and a wooden structure. No noticeable features, we have NEVER had something not be delivered, we are not an *A* address and there is no way to mistake delivery address. SCAM company! Should be shut down.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total scam

One star is honestly a compliment for this disaster. I ordered a bouquet for a special occasion, but what showed up looked like it was scavenged from a bin. It was half the size advertised, the flowers were already wilting, and did not looked good. I’ve seen better bouquets in a grocery store clearance bin.
The "service" is nonexistent. I messaged their online support line multiple times regarding my order, but it kept saying its in transit. I called their phone number and the lady on the phone wasn't interested to talk and kept saying that the flowers were delivered. It was clearly not and around 5pm they said wait till 8pm, like seriously.
It’s like they take your money and then completely vanish. Absolute scam of a business with zero respect for their customers. Save your money and go literally anywhere else. And guess what, by the next morning the flowers were completely dead 🙃

19 de março de 2026
Avaliação não solicitada

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