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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I ordered a Eurotech Chair from OfficeChairsUSA in late August 2023. The chair was delivered a few days later than the promised 2 day delivery on their web site, but they responded quickly to my phon... Ver mais

Avaliado com 5 de um total de 5 estrelas

Patrick Jamison is excellent at sales, customer service & support. He is knowledgeable about products. He listens to questions and responds with detailed & helpful answers. Thank you for his long-term... Ver mais

Avaliado com 4 de um total de 5 estrelas

Somehow we bought the wrong sized table; Office Chairs recommended replacing the top rather than pay high return fees and delaying our office from having use of this top in the meantime. It was a gre... Ver mais

Avaliado com 5 de um total de 5 estrelas

Working from home I found myself in need of an office chair that would hold up to daily use and my weight. If you find yourself in my shoes you have no doubt found there isn't a lot to choose from. At... Ver mais

Detalhes da empresa

  1. Loja de móveis para escritório
  2. Serviço B2B

Informação fornecida por fontes externas variadas

OfficeChairs USA is the e-commerce arm of Sheehan's Office Interiors. Our company was founded in 1978 and continues to be the leading retailer of quality contract furnishing in Southeastern New England. We are the exclusive Knoll and Kimball dealer for the state of Rhode Island and continue to service on a daily basis some of the largest Fortune 500 companies in the region. Our scope of capabilities are not limited by region for we design, ship and install to all corners of the contiguous 48 states on a regular basis. OfficeChairs USA is a specialty web provider of mid-range value driven office furniture and seating. You will not find products on our site that carry weak warranties or have sub-par build qualities. You can always find a lower priced 'like' product somewhere, but you might not be able to find a better mix of quality office seating and furniture backed up by a truly easy 45 day return policy being sold by people that know what they are doing! Our new Dynamic Pricing metrics assure you that the price you see might be the best price out there. OfficeChairs USA has the good fortune to draw upon the expertise of our contract division in terms of their design talent, product sourcing and expert product knowledge across our mutually shared design and customer service staff. Like our parent company, OfficeChairs USA has the resources to react swiftly to your inquiry and will ship any product within the time frames specified (on each product page) directly to you without any fuss or hassle. From the most simplistic chair to a complex project our team stands ready to assist you. Need a sample of a textile? Need a floor plan looked at? Need a quote? Need to submit a PO? This is what we do every day.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Tyler Hookanson...what a breath of fresh air!

Tyler Hookanson handled my account, and I don't see how he could have done a better job. He responded with fabric samples very quickly, and answered all my questions. When Fed-Ex sent me some misleading information, he was right off the mark, calling them, explaining the misunderstanding, and making sure I got my Hag Capisco chair on time. After I put the chair together, I had two leftover pieces that made me worry I'd done something wrong. Tyler immediately answered my letter, knew what the pieces were, and explained how they were part of the packaging. All of our conversations were cordial and friendly. In a world where customer service is often perfunctory or downright rude, he was a breath of fresh air! (Also, the chair is fantastic--everyone who sits in it wants one.)

25 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My desks never shipped and you will not…

My desks never shipped and you will not answer my messages asking for a status update.

UPDATE 070622: I see OfficeChairs USA response - When I posted this publicly, I had left a voice message and 2 different email inquiries which they didn't respond to for days afterward. Keep in mind - desks were originally supposed to ship June 17.

Also, the desks randomly arrived last week with no notice. The delivery company was very upset that we did not have plans in place to accept the desks - but how would we know - we never received tracking and was told they were shipping in July now. I even told them we already received their desks and they're still here posting saying that they will ship soon.

Take some responsibility.

25 de junho de 2022
logotipo da OfficeChairs USA

Resposta de OfficeChairs USA

Hi Michael. I understand that this public response is behind ( but we have been communicating with you privately since June 22nd ). In fact, we have a fairly extensive log of messages so a bit thrown off as to your reference about not answering your inquiries.

We do wish to thank you for your prompt reply just now. After informing you that you desks were to ship on July 11th we again dug in and it seems as though the desks you did receive were the originals that AMQ said were damaged. Wow our apologies form us and on the factories behalf. AMQ is being informed as this is written to stop what appears to be a 2nd or duplicate shipment.

If you have any open concerns or questions about this AMQ Solutions order please contact anyone on the team here at 888-355-4999 to ensure a timely response. Hoping you can chime back in after you get the desks to let everyone know how the final phase of the project went and if they met your expectations.

Many thanks for your kind patience.

David Spets
Managing Director of E-commerce.

Thanks

Avaliado com 5 de um total de 5 estrelas

Savings

We were happy to order our office furniture directly through OfficeChairs USA. It saved us a lot of money!

22 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

Chair was solid and such a high…

Chair was solid and such a high quality. Better than I anticipated and has been perfectly suited for my needs. It is a talking piece which just adds to the benefit!

21 de junho de 2022
logotipo da OfficeChairs USA

Resposta de OfficeChairs USA

Yes certainly a talking piece. So rare that you can actually find a chair like the HAG Capisco that not only is a top ergonomic performer but has stellar good looks that seesm to say 'Yes, I am very different from other chairs'!

Thank you for sharing Brad and Jenny.


David Spets
Managing Director of E-commerce

Avaliado com 5 de um total de 5 estrelas

Great chair

I recently had extensive back surgery and have been unable to get in and out of regular furniture. The higher chair allows me to sit and stand comfortably. Solidly constructed and comfortable. Easy to assemble.

21 de junho de 2022
logotipo da OfficeChairs USA

Resposta de OfficeChairs USA

Glad to have helped out David! Thank you for sharing.

David Spets
Managing Director of E-commerce

Avaliado com 5 de um total de 5 estrelas

This is a great product

This is a great product, very well done, sturdy and delicate at the same time, elegant, beautiful chair, easy to clean, overall 5+ stars.
I’m very happy I made this purchase and this happened after a whole month of researching for medical office chairs.

19 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

Comfortable for long term use

These chairs are pricey but so comfortable. If you are sitting for a good amount of your day spend the money and get a chair that will be comfortable. There can be a wait to get the chair after you order it. I truly think they are worth the wait and the price.

17 de junho de 2022
logotipo da OfficeChairs USA

Resposta de OfficeChairs USA

Caren we are sorry about that delay but the launch of the X-Chair project tasked went better than what anyone imagined. Thankfully they are now back on track and shipping in just a few days.

Thanks for sharing and happy that you love your chair.


David Spets
Managing Director of E-commerce

Avaliado com 1 de um total de 5 estrelas

No shipping….No communication

Have not received my order even though it “shipped” a month ago and no one will provide me any tracking or respond to my emails….

15 de junho de 2022
logotipo da OfficeChairs USA

Resposta de OfficeChairs USA

Good morning Garret. We apologize that you sense there is a disconnect here but our internal records show that we sent you an e-mail right after your order placement informing you that the ECA 'Aircharge' was being replaced by a less costly but enhanced unit called the 'Poppy'. If you had not seen this email its best to call us at 888-355-4999 or send us a message and we can jump in with more detail. Sending you a new private message next so you may also respond to that.

Thank you.

David Spets
managing Director of E-commerce

Avaliado com 5 de um total de 5 estrelas

Great customer service

Tyler was so helpful and I have been able to order a replacement cover in the color of the original (maybe 10 years old) fabric. Very happy!

15 de junho de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Chair is 5

Chair is 5
Communication is 5
Time required to procure is 2

13 de junho de 2022
logotipo da OfficeChairs USA

Resposta de OfficeChairs USA

Dennis, my apologies about a less than stellar build cycle throughout your orders fulfillment. While the folks at Office Master make a great chair, we are continually trying to better the communications and production times with the plant. It's a bit of an ongoing process.

Glad though that the chair scored a '5'! Thank you very much.

David Spets
Managing Director of E-commerce

Avaliado com 5 de um total de 5 estrelas

Purchasing Manager

Chairs delivered in good condition within the time frame that was given. The chairs themselves are well built, very easy to assemble and are great from any office setting.

13 de junho de 2022
Avaliado com 3 de um total de 5 estrelas

broken parts

My chair arrived broken. Office chairs immediately processed the warranty claim and sent a new seat which was awesome. But the seat came unassembled and I had no instructions so I still couldn't put my seat together.

11 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

This is the second chair I have…

This is the second chair I have purchased from this company. The quality is excellent and the assembly was not difficult. They have a wide variety of specialty chairs! I highly recommend their products!

9 de junho de 2022

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