I bought a Masterdrive AI 2 a year ago. A very solid piece of equipment. I use it practically every night before I go to bed. It really works hard massaging the muscles. The heat feels great. I a... Ver mais
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Veja o que dizem as avaliações
The shopping experience using their website is an awesome experience. It provides enough details to help me make decisions which model and product to buy. I also found their sales rep (Rick), whom I s... Ver mais
I trust that Ogawa makes a good product, professional like Ethan and Sara are just what the company needs to seal the deal! Ethan is knowledgeable, patience and helpful, all the needed qualities to... Ver mais
Ogawa World did what they said they would do on their website; Price match authorized dealers, and they did just that. Very pleased with their quick response and customer service. More online retailer... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Ogawa, we know it’s all about our customers. As an international leader and manufacturer, we keep you in our hearts and mind when designing massage and exercise equipment. Our ultimate goal is to promote health and wellness through advanced products that are user friendly and reliable. We are dedicated to creating products that are innovative, safe, and effective. That’s the Ogawa Difference.
Informações de contato
861 S Oak Park, 91724, Covina, Estados Unidos
- 844-438-6429
- support@ogawaworldusa.com
- ogawaworldusa.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rick is great
Rick is great! Explained everything about the different chairs and I chose The JpMedics Kumo.
Hoping for the best!!
Rick took his time with me and answered all my questions thoroughly. I felt confident with the purchase of this chair. This is the very first time I have ever purchased a massage chair without sitting in it. I hope it lives up to my expectations.
Rick my customer sales rep was very…
Rick my customer sales rep was very knowledgeable, pleasant and polite.
Rick was very patient and helpful in…
Rick was very patient and helpful in guiding me through my purchase of a massage chair.
Rick was excellent in all areas.
I couldn't have asked for a better…
I couldn't have asked for a better experience, the company was informative when the item I ordered was unavailable was contacted immediately. The chair we got blew our own expectations my wife and I have been in and out of the chair all evening it is just simply amazing. Whom ever says these chairs are a gimmick and dont work doesn't own one. I couldn't be more pleased and feel it was money well spent. Thank you Ogawa for making this and awesome all around experience!!!!! This is our new forever chair!!!!!!
Excellent Customer Service
Excellent Customer Service. Professional . Answered all my questions and he helped me place an order. Thank you.
Very good customer service!
Rick was very helpful and professional…
Rick was very helpful and professional in our search for the perfect massage chair -Thanks Rick!
from oredring to delivery and white…
from oredring to delivery and white glove install excellent
Rick was awesome
Rick was awesome! Really took his time to educate me on the different products they offer in massage chairs! I appreciated his knowledge and for being genuine. He never played any salesman BS with me! Ricks approach is what ultimately lead to the sale! Looking forward to receiving my new chair. Thanks again Rick!
Very helpful and knowledgeable
Very helpful and knowledgeable.
I will not receive product for a couple of weeks but the online customer service rep was more helpful than the in store sales rep for a competitive product.
Very helpful
Rick from Customer Service is awesome
Rick from Customer Service is awesome. He is very helpful.
Very helpful !
Very helpful !! Smooth painless transition
Glad I choose Ogawa.
There was a problem with my chair when I got it but Ogawa stepped up and took care of the issue
right away. It’s customer service like this that validates my selection of Ogawa to begin with. They make a fine product and I look forward to using my Touch 3D chair for years to come. Rick in customer service is more than happy to answer any and all your questions. If you’re looking for a massage chair you owe it to yourself to buy Ogawa!
Rick was absolutely wonderful
Rick was absolutely wonderful to work with in my purchase. Made the whole experience pressure free,educational and fun.
The help desk was great
Awesome customer service!
Awesome customer service!! price matched for me which in time thanks Eric
Rick is fantastic he helped me all the…
Rick is fantastic he helped me all the way, he is an asset to this company, thanks Rick. Gene
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