Ok Living Avaliações 

312
•
O TrustScore é 3 de um total de 5

3,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

My order was canceled because nobody was home to take delivery. The item was shipped all the way back from England to Germany without consulting me first. There had been no prior communication about d... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I am using Trustpilot as it seems it is the only platform OK Living uses to respond (ish) to their customers. So Jonas, who posted a generic response on my previous comment below, where is my order?

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Ver mais

A empresa respondeu


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

312 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(312)

66 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Could be better Instructions

If one of the slider’s instruction for the drawer is clear, it would have been better

8 de julho de 2025
logotipo da Ok Living

Resposta da Ok Living

Thank you for your feedback! We’re sorry to hear that the instructions for the slider weren’t clear. We’ll make sure to improve that in the future to help make assembly easier.

Best regards,
Lisa

Avaliado com 3 de um total de 5 estrelas

No Fixings/Instructions

I have just unpacked the box to my new unit only to find no fixings and no instructions.
It looked like the box had been unpacked previously and re packaged.
I know realise there should have been 2 boxes,not one
Box number one delivered 15/7/25
Really frustrating, why would a company send 1/2 a unit
I was going to leave a 1 star review but changed it to 3 based on the fact that they haven't actually done anything wrong

16 de julho de 2025
logotipo da Ok Living

Resposta da Ok Living

Thank you for bringing this to our attention, and we truly apologize for the inconvenience caused. We understand how frustrating this must be, especially when something is missing. We’ll look into this immediately and ensure you receive the necessary fixings and instructions as soon as possible.

Best regards,
Sabine

Avaliado com 1 de um total de 5 estrelas

Delayed delivery

Delayed delivery. Informed me it would be delayed and they would update me which they didn't.
Not great customer service

9 de julho de 2025
logotipo da Ok Living

Resposta da Ok Living

We sincerely apologize for the delay and the lack of updates. This is not the experience we strive to provide, and we understand your frustration. We'll work on improving our communication moving forward.

Best regards,
Jonas

Avaliado com 5 de um total de 5 estrelas

Unique products and easy process

A great selection of unique furniture that was easily to mix and match online. Easy process and prompt well packaged delivery.
Very happy.

8 de julho de 2025
logotipo da Ok Living

Resposta da Ok Living

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our furniture selection and delivery. We're always here if you need anything else!

Best regards,
Lisa

Avaliado com 5 de um total de 5 estrelas

Great product

Great product. Easy to put together

3 de julho de 2025
logotipo da Ok Living

Resposta da Ok Living

Thank you for your feedback! We’re so glad to hear that you’re happy with the product and that assembly was easy.

Best regards,
Sabine

Avaliado com 5 de um total de 5 estrelas

The open corner wall unit is perfect…

The open corner wall unit is perfect for my kitchen. Great delivery on time.

7 de julho de 2025
logotipo da Ok Living

Resposta da Ok Living

Thank you for your wonderful review! We're so happy to hear that the corner wall unit is perfect for your kitchen and that the delivery was on time.

Best regards,
Jonas

Avaliado com 3 de um total de 5 estrelas

Waited for delivery which there were damaged parts

Waited for delivery which there were two parts to the delivery.
First delivery came and packaging was opened and luckily no damage.
Second delivery came which the packaging was damaged and so was the second part of the order,still not received the second part of the delivery so will have to wait and see.

24 de junho de 2025
logotipo da Ok Living

Resposta da Ok Living

We sincerely apologize for the inconvenience you've experienced with your delivery. We understand how frustrating it must be to deal with damaged packaging and missing items. We're looking into this issue and will ensure that the second part of your order reaches you as soon as possible.

Best regards,
Sabine

Avaliado com 5 de um total de 5 estrelas

Fast delivery and no damage whatsoever

Fast delivery and no damage whatsoever. The item was packed well. Good sturdy product

26 de junho de 2025
logotipo da Ok Living

Resposta da Ok Living

Thank you for your great feedback! We're so glad to hear that the delivery was fast, the packaging was secure, and you're happy with the product's quality.

Best regards,
Lisa

Avaliado com 1 de um total de 5 estrelas

Appalling customer service

Order placed on 4th June for a single cupboard. It was delivered in two parcels. The second parcel was delivered on 17th. On 10th and 12th I got an email informing me there was a delay, no explanation, both stated I'd get further updates after 48hrs. I did not receive an update after the 12. I emailed OK Living on 16th, the reply on the 16th (ie 12 days after placing the order) advised it normally takes 3 to 10 days!! They also stated that they had no 'influence' over logistics. Really?? How about changingto a reliable logistis company??!!

5 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Clean, modern and easy to assemble.

We had a full room of storage from a desk, to shoe racks and everything in between in the last 3 weeks, great quality, easy to assemble and the pack really well. Delivery was quick and easy. My office/dressing room is all done and it looks clean and modern.

9 de junho de 2025
Avaliado com 1 de um total de 5 estrelas

Extremely Disappointed

Extremely Disappointed – Still No Delivery After 3 Days Late
I placed an order for a chest of drawers and was given a delivery date that has now passed by three days. I still haven’t received my item, and I have no idea where it is. What’s even more frustrating is the complete lack of communication — no updates, and no effort to keep me informed. I’ve reached out but haven’t received any clear answers.
This experience has been incredibly disappointing, and I would not recommend this company based on how they handle deliveries and customer service. I expected better reliability and transparency.

9 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Extremely happy with my order

Extremely happy with my order! Came on time with no delays, no missing parts and everything was in order.
The wardrobe i got is exactly as it shows in the image, if not better. Really happy with the service and the product!!
Was skeptical because i’d never heard of this website before, but i trusted the reviews and happy i did!

3 de junho de 2025
logotipo da Ok Living

Resposta da Ok Living

So great to hear that everything went smoothly and you're so happy with your wardrobe – even better than expected! Thank you for trusting us and for your kind words.
Best regards, Sabine

Avaliado com 5 de um total de 5 estrelas

Great design

Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and delivered by our trusted Parcelforce guy not some dodgy dude in a battered white van hurrying to the next stop. Overall very impressed.

30 de maio de 2025
logotipo da Ok Living

Resposta da Ok Living

I’m so glad to hear everything went smoothly and that you’re happy with the design, quality, and delivery process! Thank you for your trust and detailed feedback – it means a lot to us.
Best regards, Sabine

Avaliado com 5 de um total de 5 estrelas

Great quality product

Great quality product

Really good price well packaged and good communication

30 de maio de 2025
logotipo da Ok Living

Resposta da Ok Living

So lovely to hear that you’re happy with the quality, price, and service! Thanks so much for your kind feedback.
Best regards, Sabine

Avaliado com 5 de um total de 5 estrelas

Good quality

Good quality and easy to assemble

7 de maio de 2025
logotipo da Ok Living

Resposta da Ok Living

Great to hear that you’re happy with the quality and that the assembly was easy! Thanks for your feedback.
Best regards, Sabine

Avaliado com 5 de um total de 5 estrelas

Order

Really lovely kitchen cupboard.
Fast delivery. Will definitely purchase again from ok-living.

Thank you - 5*****

2 de maio de 2025

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais