I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great custom... Ver mais
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Veja o que dizem as avaliações
Nice quality caravan cover that arrived quickly. Bought the small version for our Basecamp 2. Good fit overall, but the front end of the Basecamp means the cover has a bit of slack material above the... Ver mais
A empresa respondeu
The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to d... Ver mais
A empresa respondeu
I pre-ordered and purchased the OLPRO Scenic Shade Campervan Canopy with PVC Window. I didn’t use it immediately, but when I finally set it up for the first time, I noticed the storm straps were m... Ver mais
Detalhes da empresa
Escrito pela empresa
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
Informações de contato
Reino Unido
- olproshop.com
4,3
Excelente
720 avaliações
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service
Customer service was spot on when i had a problem with my order will use again.
12 de abril de 2026
We love our new front screen cover for…
We love our new front screen cover for our camper van. Would recommend this company.
11 de abril de 2026
Resposta de OLPRO
Thank you for your fantastic review!
We’re so pleased to hear you love your new campervan front screen cover and really appreciate your recommendation.
Wishing you many great adventures ahead with your OLPRO gear!
Kind regards,
OLPRO
Resposta de OLPRO
Thank you for your review!
We’re so pleased to hear you’re happy with the product and the service you received — that’s exactly what we strive for.
We really appreciate your support and hope you enjoy your OLPRO purchase!
Kind regards,
OLPRO
Resposta de OLPRO
Thank you for your great review!
We’re really pleased to hear you found our service quick and efficient, and that you’re happy with the value for money.
We truly appreciate your support and hope you enjoy your OLPRO products
Kind regards,
OLPRO
Efficient delivery.
7 de abril de 2026
Resposta de OLPRO
Thank you for your review!
We’re really pleased to hear you found the delivery efficient — that’s exactly what we aim for.
We appreciate your support and hope you enjoy your OLPRO products!
Kind regards,
OLPRO
Absolutely 100% satisfied
Absolutely 100% satisfied. Two camping chairs received on time and well packed.
1 de abril de 2026
Resposta de OLPRO
Thank you so much for your lovely review, Patricia!
We’re delighted to hear you’re 100% satisfied and that your camping chairs arrived on time and well packed. That’s exactly the experience we aim to provide.
We really appreciate your support and hope you enjoy using your chairs on many great adventures!
Kind regards,
OLPRO
Great but let down by EVRI
The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to deliver the package. It sat in the delivery depot about 3 miles from my house for a week and was only delivered when I complained to them. Not Olpro's fault but I am becoming more reticent to buy from companies who use EVRI to deliver due to the very poor delivery service.
28 de março de 2026
Resposta de OLPRO
Thank you for your review!
We’re really pleased to hear that the magnetic awning kit worked well for you, even in windy conditions.
We’re sorry to hear about the delay with the delivery service, and we completely understand how frustrating that must have been. We appreciate your feedback regarding the courier, as it’s something we continuously review.
Thanks again for your support, and we hope you enjoy many more trips with your setup!
Kind regards,
OLPRO
Paper thin terrible quality
Ordered a brand new awning from here around 2 years ago which has been up around 15 times in total. Weekend just gone ripped clean in half in moderate winds, bearing in mind on the campsite there's tents, roll out awnings, even sun shades, all withstanding the wind apart from this pile of junk. Straight down and into the bin.
11 de abril de 2026
Avaliação não solicitada
Resposta de OLPRO
We’re really sorry to read about your experience and how disappointing this must have been.
If you would be happy to contact our Customer Service team, we’d like to look into this further to understand what may have caused the issue and help prevent anything similar happening in the future.
Kind regards,
OLPRO
Outer front thermal screen covers for…
Outer front thermal screen covers for Peugeot boxer,
The covers are amazing quality and fit perfectly, and a fair price.
Very happy with the product.
12 de abril de 2026
Resposta de OLPRO
Thank you for your great review!
We’re delighted to hear that you’re so pleased with the quality and fit of your Peugeot Boxer thermal screen covers, and that you found them to be good value as well.
It’s always fantastic to know our products are hitting the mark!
Kind regards,
OLPRO
I purchased an olpro air awning but the…
I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great customer service. I will definately use this company again if i need any other camping gear.
26 de março de 2026
Avaliação não solicitada
Resposta de OLPRO
Thank you so much for your fantastic review!
We’re really pleased to hear that our team was able to resolve the issue with your storm bars quickly and without any hassle — that’s exactly the level of service we aim to provide.
It’s great to know you’re happy with your OLPRO air awning, and we truly appreciate your support. We look forward to helping you again with any future camping gear needs.
Kind regards,
OLPRO
The screen itself is excellent
The screen itself is excellent, but 6 of the suckers were badly deformed on arrival and done not stick.
31 de março de 2026
Resposta de OLPRO
Thank you for your review — we really appreciate your feedback.
We're sorry to hear there was an issue with your experience. Please could you get in touch with our Customer Service team? They’ll be more than happy to look into this for you and help find a suitable resolution.
We look forward to hearing from you soon.
Kind regards,
OLPRO
Great product
The product arrived quickly and in good order. The product is of good quality exactly what I needed
23 de março de 2026
Resposta de OLPRO
Thank you for your great review!
We’re really pleased to hear your order arrived quickly and that the product was exactly what you needed. It’s always great to know our quality and service hit the mark.
We hope you enjoy using it on your next adventure!
Kind regards,
The OLPRO Team
Recent order arrived damaged and poor…
Recent order arrived damaged and poor quality tried this company again but never had anything of any quality from them and waiting for my refund better quality on temu
30 de março de 2026
Avaliação não solicitada
Resposta de OLPRO
We’re really sorry to hear about your experience and that your order arrived damaged.
This certainly isn’t the standard we aim to provide, and we’d really like the opportunity to put things right for you. Please could you get in touch with our customer care team with your order details? We’ll be more than happy to look into this and assist with your refund or any issues you’ve experienced.
Kind regards,
The OLPRO Team
Initial order placed correct sizing of…
Initial order placed correct sizing of mat, was delivered a bigger size, I promptly made contact to advise and was promptly sorted out and correct one despatched whilst I returned original one. Product quality v good and customer service for correction v efficient.
24 de março de 2026
Resposta de OLPRO
Thank you for your 4-star review!
We’re really pleased to hear that you’re happy with the quality of the mat and that our team was able to resolve the sizing issue quickly and efficiently for you. While we’re sorry the incorrect size was sent initially, it’s great to know the situation was put right promptly.
We truly appreciate your feedback and your patience, and we hope you continue to enjoy your mat!
Decent item and price
All great delivery progressed in the background with a good delivery timeslot on the day
17 de março de 2026
Resposta de OLPRO
Thank you for your 5-star review!
We’re really pleased to hear everything went smoothly and that you found the delivery updates and timeslot helpful.
We hope you enjoy your purchase, and thanks again for your support!
Great Mat for my campervan great quality
Great Mat for my campervan great quality
12 de março de 2026
Avaliação não solicitada
Resposta de OLPRO
Thank you for your 5-star review!
We’re delighted to hear you’re pleased with your campervan mat and that the quality met your expectations.
We hope it makes your setup even more comfortable on your adventures!
Good company and customer service
Good company, had a missing piece in my rucksack, Claire sorted that out really quick sending me a replacement. Rucksack itself is a very good quality. Highly recommended. Thank you!
26 de fevereiro de 2026
Avaliação não solicitada
Resposta de OLPRO
Thank you for your 5-star review!
We’re so pleased to hear you’re happy with the quality of the rucksack and that everything was resolved quickly. We’ll be sure to pass your kind words on to Claire—she’ll be delighted to hear this!
Thanks again for your recommendation, and we hope you enjoy using your rucksack on many adventures to come.
Great service and very quick delivery
Great service and very quick delivery. On top of that, the chairs are really comfortable.
4 de março de 2026
Resposta de OLPRO
Thank you for your 5-star review!
We’re so pleased to hear you’re happy with both the service and the speedy delivery. It’s great to know you’re finding the chairs comfortable too—that’s exactly what we love to hear!
We hope they continue to serve you well on many relaxing trips ahead.
OLPRO packed and dispatch the item very…
OLPRO packed and dispatch the item very fast item was delivered within a couple of days fantastic service
2 de março de 2026
Resposta de OLPRO
Thank you for your 5-star review!
We’re delighted to hear you were happy with our fast dispatch and delivery service. Providing a quick and reliable experience is really important to us.
We hope you enjoy your purchase!
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