JD1 such lovely guy, spoken to him through interper relay video, meself as deaf person he was very calming, patience and very understanding. Love this service. I was bit nervous as its my first time... Ver mais
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Veja o que dizem as avaliações
After my mum made a non fault claim she found the process difficult because of having to use a portal system rather than being able to speak to someone. When the portal system failed I tried to help... Ver mais
I have had to make several calls to One Call Claims in the past month and this lady LH2 was extremely helpful. She took the time to read through my extensive notes and take action on what was outstand... Ver mais
The person I spoke with was very helpful and empathetic as it was 2 months since my no fault claim and I still haven’t been paid out . He called the third party insurers to chase up the payment . I’l... Ver mais
Detalhes da empresa
Escrito pela empresa
One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities. We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited. With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims. Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet. Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us. Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction
Informações de contato
Jupiter, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, Reino Unido
- 0203 738 7300
- onecallclaims.co.uk
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After having to call twice to arrange a…
After having to call twice to arrange a hired car whilst on holidays with no joy to my concern this lady AW6 was very helpful with my needs and concerns
Chat with JG6
Agent JG6 was very professional and prompt in replying to my questions.
politeness and knowledge
Put my mind at rest
Put my mind at rest , regards my claim and the procedure.
Good experience
Having not made a claim for around forty years I found the staff very knowledgable and helpful.
One Call Claims
One Call Claims dealt with my query regarding a rejected cheque from a third party insurer reasonably quickly and efficiently .
Fran was very professional five star…
Fran was very professional five star review for being so helpful
From Samina
Clear and polite advisor
Clear and polite advisor. Friendly and patient BB5
Helpful and Friendly staff
The staff were all very friendly and helpful. I could ask as many questions as I wanted without feeling I was wasting their time. I understood perfectly what I had to do and what would happen next. Thank you One Call
Helpful, friendly, considerate
Alesha was very helpful, accommodating and understanding. She answered my questions to the best of her ability, was polite, friendly and did not make me feel like she needed to rush my call despite having calls waiting.
I spoke to EB8 regarding an issue I had…
I spoke to EB8 regarding an issue I had and she resolved it immediately. She was very helpful and professional
Once again great service from this team…
Once again great service from this team today I spoke to SO7 and he was very helpful passing me through to Lucy and she was brilliant again THIS IS A FIRST CLASS TEAM
frustrated…
tried ringing main number after getting bill from storage company ! phone beeps twice and cuts off ! as if i have been blocked ! my car is beyond repair ! i managed to go on live chat online ! and talked to tegan TP8 who ! was very helpful ! even saying my cds would be sent to my adress
Efficiently dealt with thank you
Great service from Will ( WW2) sorted…
Great service from Will ( WW2) sorted my enquiry out straight away
Why do I have to speak to at least 2…
Why do I have to speak to at least 2 operators giving the same information and being held on the call waiting to keep being put through only to be told I am not able to get the information about my premium increase if I proceed with my claim. I then am unable to even speak directly to my insurance company Yoga Insure as they have no phone number or email address it is all no reply. It is quite disgusting how insurance companies now operate it is clearly only to make more money paying several salaries when one agency only the actual insurance company is needed. This system of everything electronic is truly inefficient and not customer friendly. You really should be ashamed of the way this industry has evolved
The lady on the claims line was very…
The lady on the claims line was very polite and helpful
VERY HELPFUL
Aw6 was very helpful and helped with…
Aw6 was very helpful and helped with getting the info I needed. Very pleased.
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