JD1 such lovely guy, spoken to him through interper relay video, meself as deaf person he was very calming, patience and very understanding. Love this service. I was bit nervous as its my first time... Ver mais
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Veja o que dizem as avaliações
After my mum made a non fault claim she found the process difficult because of having to use a portal system rather than being able to speak to someone. When the portal system failed I tried to help... Ver mais
I have had to make several calls to One Call Claims in the past month and this lady LH2 was extremely helpful. She took the time to read through my extensive notes and take action on what was outstand... Ver mais
The person I spoke with was very helpful and empathetic as it was 2 months since my no fault claim and I still haven’t been paid out . He called the third party insurers to chase up the payment . I’l... Ver mais
Detalhes da empresa
Escrito pela empresa
One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities. We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited. With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims. Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet. Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us. Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction
Informações de contato
Jupiter, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, Reino Unido
- 0203 738 7300
- onecallclaims.co.uk
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KM4 was very helpful in getting me…
KM4 was very helpful in getting me through to the correct person
Excellent service
Excellent service
Clear explanation of the plan for my car repair..
Thanks AW2
One direct car insurance claim process
Service I received today from One Protect from advisor EM2 was amazing. The advisor was efficient, caring, reassuring and diligent. The advisor helped me feel at ease during the whole process. Communication after the call came through via email and text without delay along the recovery of my vehicle being within a realistic non time wasting timeframe. Great service all round
Speaking to KM4 was very helpful
Speaking to KM4 was very helpful. Thank you
Person I spoke to was EM2
Person I spoke to was EM2
The call was very clear and the whole process was explained very clearly
The agent jg6 was very professional and quick in his answers spot on 👍😃
The agent jg6. Was spot on with his advice, fast in the answers spelt it out in plain English, very happy with the service
Helpful & friendly
JD1 has excellent customer care skills.
JD1 was very patient going through the claims process as it was all new to me. He laid out the process & time frame. He even managed to arrange my car pick up for 2 days later. I felt confident my claim would be sorted in atimely fashion & he answered all of my questions well.
MS6 Was extremely professional and helpful
Extremely helpful and very professional customer service through out our phone call!
Query Resolved by Telephone Call
EB8 was professional, friendly and efficient and therefore able to answer my query prompt.
Km4 thanks for your help
KW5 Was Polite and informative.
Very easy to communicate and got thinks…
Very easy to communicate and got thinks moving very quickly.
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