By far the cheapest in the market! Customer service was very helpful with my request. I noticed on the site that they usually deliver to the site with a 28-ton lorry. I made them aware that this would... Ver mais
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Veja o que dizem as avaliações
Purchase decision based on best price compared to 6 other online retailers. Delivery was 3 working days. Couldn’t get WorldPay to work online so used PayPal after ringing up for some helpful, friendly... Ver mais
A empresa respondeu
One of the best prices online, easy order process and free shipping (over a certain price). Delivery booked for a couple of working days later. Would have been better if I'd had a forklift but who has... Ver mais
A empresa respondeu
I genuinely fail to understand why certain people are so intent on leaving 'fake' reviews on here! These guys are an absolute pleasure to deal with! The customer service is extremely high......I give... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de materiais de isolamento
- também em
- Atacado de Materiais de Construção
- Fornecedor de Isolantes
- Fornecedor de Materiais de Construção
- Loja de Materiais para Revestimento
- Loja de materiais para telhados
Escrito pela empresa
Online Insulation is a specialist supplier of Insulation and dry lining materials, based in the midlands and delivering throughout England
Informações de contato
Unit 7 Oak Business Centre Sileby, LE12 7PU, LEICESTERSHIRE, Reino Unido
- 01509 649065
- info@onlineinsulation-sales.com
- onlineinsulation-sales.com
4,7
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Online Insulation
Thanks for your order and review. They are both very much appreciated.
Delivered on date requested and price…
Delivered on date requested and price was good!
1 de agosto de 2024
Resposta da Online Insulation
Thanks for your order and review Liam. We hope to hear from you again soon.
Great all round!
Easy to order, good value for money and arrived within given time frame. Great service.
23 de julho de 2024
Resposta da Online Insulation
Thanks for your order and review Gavin. They are both very much appreciated.
115mm T&G PIR
115mm T&G PIR. Delivery on time, and offloaded right we’re we wanted it. Good product and best price that I could find.
29 de julho de 2024
Resposta da Online Insulation
Thanks for your order and review Daniel. They are both very much appreciated.
Resposta da Online Insulation
Thanks for your order and review Jackie. They are both very much appreciated.
Resposta da Online Insulation
Thanks for your order and review Mark. They are both very much appreciated.
Great communication and fast delivery…
Great communication and fast delivery slots
17 de julho de 2024
Resposta da Online Insulation
Thanks for your order and review Michael. They are both very much appreciated.
Great price and service
Great price and service, easy ordering online and good range of products
21 de julho de 2024
Resposta da Online Insulation
Thanks for your order and review Jeremy. They are both very much appreciated.
Item as described and delivered on time
10 de julho de 2024
Resposta da Online Insulation
Thanks for your order and review, they are both very much appreciated.
Sent the wrong size
Sent the wrong size, because I could not get
1200 wide up the stairs to the room, I ordered
A smaller size, you ignored this and sent 1200
Only letting me know shortly before the delivery,
I had to waste time cutting them smaller so we could get them in the room
If you don’t have a size in stock show that on the website, or al least let the customer know
In advance so he can decide to go ahead or not.
18 de julho de 2024
Resposta da Online Insulation
Hi, thanks for your review. We are sorry that we could not supply the 900mm wide boards in this occasion and we send the 1200mm wide boards at the same price. We do let customers know about any changes before the delivery and there is an option to not accept the change. We are sorry that these did not work for you but if you have let us know, we would have not sent these boards to you.
Fair price
Fair price, quick delivery and excellent customer service.
I highly recommend.
18 de julho de 2024
Resposta da Online Insulation
Thanks for your order and review, they are both very much appreciated.
Good prices and excellent service
Easy, straight forward transaction, good price, communication and my order arrived 3 days later. Would definitely use again.
17 de julho de 2024
Resposta da Online Insulation
Thanks for your order and review, they are both very much appreciated.
You must live on a massive road
Ordered and paid for, then received an email to say they can't get the delivery trucks down my road. Waitrose articulated lorries manage just fine. So I'm not sure what size of road they need!
23 de julho de 2024
Avaliação não solicitada
Resposta da Online Insulation
Hi Mr Johnston, As explained earlier today, Unfortunately the Waitrose lorries will deliver groceries to the store where they will have a loading area and deliver the goods in small trollies. these will be delivered off of the back of the lorry. We deliver building materials on curtain sided lorries that need to be unloaded from the side and there was not enough access to make the delivery to you. We are sorry but we cannot deliver in the same way the Waitrose deliver to your local store.
Good luck with the rest of your project.
Resposta da Online Insulation
Thanks for your review and order. They are both very much appreciated
Resposta da Online Insulation
Thanks for your review and order. They are both very much appreciated
Impossible to contact via phone
Impossible to contact via phone!
Other than that a satisfactory experience.
10 de julho de 2024
Resposta da Online Insulation
Hi Tony, thanks for your review. We are sorry that are phone lines can sometimes be very busy. There is an option to email or message us if you need to contact us too. These are often a quicker way to contact us.
Resposta da Online Insulation
Thanks for your order and review. They are both very much appreciated.
I have given a review
9 de julho de 2024
Resposta da Online Insulation
Thanks for your order and review Roger, They are both very much appreciated.
Useless waste of time
Why let a customer order, go through the whole checkout process, confirm delivery address, confirm identity through online banking then send a confirmation email only to send a cancellation notice seconds later to say 'out of stock' complete waste of my time and ties up my money for 24 hrs too. Don't waste your time!!
1 de julho de 2024
Resposta da Online Insulation
Hi Mr Snook,
We are sorry that we were unable to fulfill your order. Sometimes we don't have the full range of items available in Rural Wales. The order was placed at 14.34 and was refunded at 14.57 on the same day.
Good luck with the rest of your project.
Resposta da Online Insulation
Thanks for your Review Mark, we hope to hear from you again sometime.
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