Optimum Nutrition UK Avaliações 

222
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Love this product! No hidden ingredients. Tastes amazing. I have it everyday. Realy quick delivery. 100% reccomened ordering from here if you need these kimd of products. No hidden ingredients. I alwa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivery was next day an products are outstanding. The only protein I’ve been able to digest within 10-15 minutes of training window without digestion issues. Would highly recommend this product for... Ver mais

Avaliado com 1 de um total de 5 estrelas

Received a partial delivery from DPD with item missing from my order. After sending an email reply saying they were checking with logistics partner, support has completely stopped responding to any fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Not only do they offer a great range of products, they also deliver them quickly. Always developing new products to suit the market too.

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. também em
  3. Loja de produtos de nutrição esportiva
  4. Serviço de fitness e nutrição

Escrito pela empresa

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

222 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as avaliações

(222)

222 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Price has risen way to much to be viable

Way to expensive have used for years but now due to expense I have had to transferred to another brand which is unfortunate as I loved the 5kg whey

11 de setembro de 2026
Avaliação não solicitada
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi PJ,

Thank you for your loyalty over the years:)

Your feedback is incredibly valuable, and we'll be sure to pass your comments on to the relevant team. We hope you'll keep an eye on our promotions and offers, and that we'll have the opportunity to welcome you back in the future.

Wishing you all the best, and thank you again for your years of support.

Avaliado com 5 de um total de 5 estrelas

Expedite delivery and secure packaging…

Expedite delivery and secure packaging thankyou, product quality is five star.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Abubakar,

We're so glad to hear you're happy with the speedy delivery, secure packaging, and product quality!

Avaliado com 2 de um total de 5 estrelas

Shippinfmg delivery didnt happen as per…

Shippinfmg delivery didnt happen as per the policy. It was late.

Package was damaged by the time I received

7 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Pavan,

Thank you for your feedback, and we sincerely apologize for the issues you experienced.

We will escalate your feedback regarding both the delivery experience and the condition of the package to the relevant teams for review. That said, we're glad to understand that the products themselves arrived intact and were not affected by the damage to the outer packaging.

Thank you for bringing this to our attention:)

Avaliado com 5 de um total de 5 estrelas

Issue Resolved – Optimum Nutrition Made It Right

I am updating my original 1-star review following a positive resolution from Optimum Nutrition.

My order originally arrived with the Gold Standard Whey Protein damaged, with the seal broken and the powder spilled throughout the shipping box. The initial handling of my complaint was frustrating, particularly as I had provided photographs and requested an escalation but did not receive a resolution for around two weeks.

However, Optimum Nutrition has now contacted me and arranged a replacement for the faulty product.

I appreciate that they ultimately took responsibility and made the effort to resolve the issue properly. Problems can happen with any company, but what matters is how they deal with them. Arranging the replacement was the right thing to do and has restored my confidence in the company.

For that reason, I have decided to change my review from 1 star to 5 stars. Thank you to the Optimum Nutrition team for eventually resolving the matter and making things right.

29 de agosto de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Nima,

Thank you for your feedback, and we sincerely apologize for the frustration caused.

We're sorry for the delay in responding to your case. We can see that our Customer Support team has since been in contact with you and has offered a resolution regarding the damaged product you received.

Thank you for your patience while the matter was being reviewed, and we apologize again for the inconvenience caused.

Avaliado com 1 de um total de 5 estrelas

I haven’t received my package yet

I haven’t received my package yet. Please use other delivery services other than DPD.

7 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Ambarish,

Thank you for your feedback, and we're very sorry for the delay with your delivery.

We will make sure your feedback about DPD is shared with the relevant team for review.

We're pleased to see that your package has now been successfully received, and we hope you're enjoying your products.

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect

Thanks for the products.

7 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi AP,

We're so glad you enjoyed the products! Thank you for your wonderful feedback and support.

Avaliado com 5 de um total de 5 estrelas

Fast shipping to Greece,and it was…

Fast shipping to Greece,and it was unbelievable how peanut butter protein powder could fit in a protein powder,and off course the quality of optimum nutrition

1 de setembro de 2026
Avaliação não solicitada
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Dimitris,

We're so glad to hear you enjoyed the fast shipping and were pleasantly surprised by the peanut butter protein powder's quality!

We appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Swift delivery

Swift delivery

28 de agosto de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi,

Your support means a lot to us, and we're grateful that you took the time to share your feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent as expected

Excellent as expected

4 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi David,

Your support means a lot to us, and we're grateful that you took the time to share your feedback.

Avaliado com 1 de um total de 5 estrelas

Protein powder was like watered down…

Protein powder was like watered down hot chocolate

4 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi David,

Thank you for your feedback.

If the shake tasted too thin or watery, we would suggest trying it with less liquid than recommended, as this can help create a thicker and richer texture. You can also experiment with adjusting the amount of water or milk to suit your personal preference.

If you would like further advice on preparation or believe there may be an issue with the product, please don't hesitate to reach out to our Customer Support team, and we'll be happy to assist.

Avaliado com 1 de um total de 5 estrelas

Been waiting a week for my product

Been waiting a week for my product
Not replying to my emails, unable to get hold of DPD couriers

1 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi David,

Thank you for your feedback. We're sorry to hear about the difficulty you've experienced getting updates on your order.

We're pleased to see that you've been in contact with our Customer Support team. An investigation has been opened with our logistics partner so that we can determine what has happened with the delivery and provide the appropriate resolution.

Please rest assured that our team is actively monitoring the case and will continue working to resolve this matter for you as quickly as possible.

Avaliado com 5 de um total de 5 estrelas

Fast free delivery

Fast free delivery, good product

3 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Avaliado com 2 de um total de 5 estrelas

A Priced out loyal customer

Been a customer for over 20 years - brilliant product BUT... SO far out pricewise now. Why can I obtain this in Holland for £73 per 2kg pack and in the UK it is an incredible and unsatisfactory £98!? Such a sad former customer....

10 de setembro de 2026
Avaliação não solicitada
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Chi,

Thank you for your loyalty over the past 20 years.

We understand your feedback, and apologize for this matter. Pricing can be influenced by a range of factors, which may result in different prices across regions.

We truly value your feedback and will share your comments with the relevant team.

Thank you again for taking the time to share your experience:)

Avaliado com 1 de um total de 5 estrelas

£150 product damaged and not safe to…

£150 product damaged and not safe to consume, ignored by support, live chat doesn’t work.

offered 15% off if i order a replacement 😂

EDIT: I replied to their email two days ago and they never replied so just shows they have made up a reply on here to save face.

3 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Daniel,

Thank you for sharing your feedback.

The damage shown in the photo you previously provided is extremely unusual, and because this concerns a consumable product, it should be examined by our Quality Team. To allow us to investigate properly and resolve the issue, we previously offered to arrange a return label so that the product could be returned, inspected, and refunded.
At this time, we have not yet received confirmation from you that you would like to proceed with the return process. If you wish to move forward, please contact our Customer Support Team and we will be happy to provide the return label and assist further.

We remain committed to resolving the matter as quickly as possible once we receive confirmation that you would like to proceed with the return.

Avaliado com 5 de um total de 5 estrelas

Good price and fast postage.

Good price and fast postage.

2 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Camron,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Taste is great

Taste is great, simply great (double choc); no digestion issues at all; good pack design

2 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Max,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Avaliado com 1 de um total de 5 estrelas

My order has still not arrived

My order has still not arrived. The tracking links do not work and the email I sent to ask/ clarify where it is has not been answered.

29 de agosto de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hello A.W,

Thank you for your message, and we're truly sorry for the inconvenience.

We're pleased to see that you have now been in contact with our Customer Support team. Our agents are currently assisting you and will work with you to resolve this matter as quickly as possible.

We apologize for the delay in communication and appreciate your patience while the issue is being reviewed.

Avaliado com 5 de um total de 5 estrelas

Great products and always very fast delivery

Great products and always very fast delivery. I order the ON monthly 👍🏻👍🏻👍🏻💪🏼💪🏼💪🏼

24 de agosto de 2026
Avaliação não solicitada
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Ryan,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Doesn’t get any better quality or…

Doesn’t get any better quality or service, heavy on the emails though, had to unsubscribe within a couple days I had a bunch of emails, a reminder would’ve done say 30 or 60 days after receiving my nutrient's. Otherwise buy with confidence been using optimum nutrition for a while, if I wanna cut in or bulk or maintain they do the job perfectly

1 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi FJM,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Avaliado com 1 de um total de 5 estrelas

I’m giving one star

I’m giving one star, which I genuinely feel bad about, as the service was good up until the purchase. However, I’ve had to chase several times for a return label, and the customer service since then has been really disappointing. I expected much better support when trying to arrange a return.
Hopefully, I won’t have to chase them again for my refund.

1 de setembro de 2026
logotipo da Optimum Nutrition UK

Resposta da Optimum Nutrition UK

Hi Nital,

Thank you for your feedback, and we sincerely apologize for the frustration caused.

We're glad that we were ultimately able to assist and provide the return label. Please note that our customer support team is not available during weekends, which is why the return label could only be issued on Monday.

We appreciate your patience throughout the process.
If you need any further assistance in the meantime, please don't hesitate to reach out, and we'll be happy to help.

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