Helaas een verkeerde bestelling ontvangen. Deze wil ik graag retourneren en mijn geld retour ontvangen. Het telefoonnummer is onbereikbaar. Je krijgt meteen een voicemail dat ze tot 7 augustus, dus bi... Ver mais
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Veja o que dizem as avaliações
Order no 2000007049 inv 200004968 Ordered and invoiced Renault Door Seal Received Dacia Decal Transfer Repeated E mails cannot even get an acknowledgment of receipt let alone a correction of... Ver mais
15 januari een bestelling gedaan van een relais voor een mitsubishi lancer. Volgens de site was het relais in voorraad. Nu 2 weken later nogsteeds niks mogen ontvangen. Klantenservice meerdere ma... Ver mais
Ik kan mij totaal niet vinden in onderstaande negatieve beoordelingen. Meerdere keren heb ik hier onderdelen gekocht en altijd prima verlopen. Soms had ikzelf iets verkeerds besteld. Dat is zeer kl... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Original Car Parts levert nieuwe originele auto-onderdelen en accessoires aan bedrijven én particulieren over de hele wereld! Wat ons uniek maakt is ons ontzettend groot assortiment aan accessoires van diverse automerken. Bij ons kan je terecht voor alle originele onderdelen en accessoires die nog leverbaar zijn. We denken met je mee om zo de beste onderdelen en accessoires voor je te bestellen.
Informações de contato
Dijkstraat 3, 6668AC, Randwijk, Holanda
- 0262340050
- info@originalcarparts.nl
- originalcarparts.nl
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 32% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a part for my hyundai
Ordered a part for my hyundai, they said it was out of stock until febuary, still waiting for an update, I have emailed 3 times no reply,
Dear Mr Saadi PLease refund me as soon as possible
Dear Mr Saadi, regarding to my order n° 2000007019,
placed on february 17, 2026 and equal to euros 117,21 already paid by credit card, as you had mentioned the goods that I have ordered are no longer available, therefore please provide as quick as possible, in refunding on my credit card the amount equal to euros 117,21. Thanks a lot for your understanding of the whole situation. Achille Nicosia
Order no 2000007049 inv 200004968
Order no 2000007049 inv 200004968
Ordered and invoiced Renault Door Seal
Received Dacia Decal Transfer
Repeated E mails cannot even get an acknowledgment of receipt let alone a correction of error .
How on earth does anyone get a response
Update - today received a reply and apology for mistake and that correct part will be dispatched !
Yippee ! Pleased to update that the correct part has today been received ! I think that the company is very well intentioned but lacking in ease of communication.
poor communication
Don't buy from them. I made a purchase in January, and soon after they told me they would only ship in February. I waited, and when February arrived, they said it would only be in April.
I requested a refund, and more than two weeks have passed, and they still haven't refunded the money I paid.
"Edited on 02/16/2026.
Following my complaint, the company refunded the amount the following day.
This whole situation would have been unnecessary, as they had almost two weeks to do it..."

Resposta da Original Car Parts
non rispondono a solleciti e richieste di annullamento/rimborso
Ordinato pezzo di ricambio in data 25 gennaio 2026, sollecitato più volte...nessuna risposta!
Chiesto annullamento ordine (25 gennaio 2026
ID ordine 2000006560), con rimborso...nessuna risposta!
Servizio clienti inesistente...
12/02/2026
Finalmente hanno risolto, apprezzo molto la risposta e il rimborso . Grazie

Resposta da Original Car Parts
Voor mijn part krijgen ze een 10.
Gewoon zoals het hoort. Goed dus!

Resposta da Original Car Parts
Top service van original car parts
Top service van original car parts

Resposta da Original Car Parts
Scam
Scam, doesn't ship the material and doesn't respond.
Edit response: No, one month later the order is still pending, no shipment or refund, no response to emails, bank dispute opened

Resposta da Original Car Parts
Two weeks waiting without any reply…
Two weeks waiting without any reply to my several emails and I still didn't recieve my order.
Lack of communication and concerning delay
Delays can happen, especially in e-commerce, where communication is usually key. When an item is not in stock, customers are generally informed or at least receive a reply.
It has now been two and a half weeks since the order was placed, and despite sending two emails, no update or response has been received. This lack of communication is disappointing.
The item is very urgent, and without any information about availability or shipping, opening a claim through PayPal is now being considered.
Hopefully, an update can be provided soon so this situation can be resolved in a positive way.
UNACCEPTABLE COMPANY!!!!
I've bought 3 pieces of camshaft sensor Nissan.
My order number #2000006431.
I sent 4 emails and nothing. After 17 days nothing!!!
This is not professional.
I purchased a set of original rims and…
I purchased a set of original rims and was contacted by the supplier, who informed me that I also needed to order center caps. Great service! The rims are original and in perfect condition. The delivery time was two weeks, which is longer than the average stated on their website, but overall a very good experience.

Resposta da Original Car Parts
j ai passé commande le 26 janvier
j ai passé commande le 26 janvier
aucun message d envoie du colis
j ai envoyé deux mail tout deux rester sans réponse
pas très pro ou juste une escroquerie de plus
c est pas cool
Lange levertijd/slechte klantenservice
15 januari een bestelling gedaan van een relais voor een mitsubishi lancer. Volgens de site was het relais in voorraad. Nu 2 weken later nogsteeds niks mogen ontvangen. Klantenservice meerdere malen gemaild, maar geen reactie. Uiteindelijk zal ik het (hoop ik) wel mogen ontvangen, maar de levertijd is erg lang(min.2wkn ook als iets in voorraad is).
Een verbeterpunt zou echt de klantenservice moeten zijn. Deze geeft totaal nergens respons op.
Ik wacht mijn bestelling af
*vervolg: na contact vandaag 31 jan. het produkt mogen ontvangen.
Alsnog goed afgelopen.
product voldoet aan verwachting
product voldoet aan verwachting, verzending was netjes op de voorspelde datum.

Resposta da Original Car Parts
Er klopt niks van al die negatieve…
Er klopt niks van al die negatieve reacties. Ik heb zelf contact gehad met dit bedrijf over een product. Het was een zeer fijn gesprek met alle tekst en uitleg. Mijn product werd diezelfde dag nog verzonden met track en trace en ik had het de volgende dag in huis. ik ga zeker vaker hier bestellen. Mijn product was origineel van VW.
Goede service!
Ik kan mij totaal niet vinden in onderstaande negatieve beoordelingen.
Meerdere keren heb ik hier onderdelen gekocht en altijd prima verlopen.
Soms had ikzelf iets verkeerds besteld. Dat is zeer klantvriendelijk opgelost, zelfs na het laat melden door mij omdat ik er pas laat achter kwam dat het artikel niet paste. Het laatste artikel had ik aangeschaft op 24 oktober en gisteren toch een nieuw onderdeel ontvangen na omruil.
Ik kreeg wat laat reactie maar daarvoor is netjes excuses aangeboden en geaccepteerd.

Resposta da Original Car Parts
al die slechte reviews kloppen.
al die slechte reviews kloppen.. niks is op voorraad hier, maar op de website worden dat niet aangegeven. Uiteindelijk word je pakket wel gestuurd als je erachter aan gaat door te bellen, en anders kan je nog ff maandje in je neus peuteren, en hopen dat het nog gestuurd word !

Resposta da Original Car Parts
Wieldoppen Ford
Wieldoppen van Ford besteld, redelijk snel geleverd en zeer goede kwaliteit.

Resposta da Original Car Parts
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