This business is a con artist. I purchase an item on Pinterest and when I receive it, it was totally different from the picture. During the time I was waiting on the delivery, they never communicated... Ver mais
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Veja o que dizem as avaliações
Lovely watch strap - got the silicon band and it’s just like Apple but so much better value for money! The note, discount code and chocolate in the package were such a lovely touch. Great customer ser... Ver mais
I’ve ignored the persistent requests for a review for a while, as I’ve never understood how anyone can provide useful feedback without having properly used the item for a period of time. It’s been a f... Ver mais
Everything has been going well until I tried to initiate a warranty return after my watch band started peeling off after just a few uses, enquiry sent , email follow up and guest what, I got ghosted... Ver mais
Detalhes da empresa
Escrito pela empresa
At Ospeka, we believe that owning luxury Apple Watch Straps, iPhone Cases and Apple Accessory items should be affordable. We carefully curate and test selected high quality Apple Watch bands and iPhone accessories. Apple Watch Straps and Apple iPhone accessories have a new home! 🚚 Free UK Royal Mail Delivery.
Informações de contato
Ospeka, Hewitt House, Winstanley Road, Orrell, Greater Manchester., WN5 7XA, Orrell, Reino Unido
- team@ospeka.com
- ospekastraps.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great value
Ordered 3 Iwatch straps, which were all great
Quick delivery, great value & a personalised thank you was charming
amazing -unreal quality
amazing absolutely will be a repeat customer from now on this is my go to place for tech accessories amazing price unreal quality and lovely and friendly staff
Not sure why this company has so many…
Not sure why this company has so many negative reviews?
I’ve just bought a strap from them and it’s absolutely fantastic. I have a genuine apple strap and you cannot tell them apart. The price is fantastic. Will be ordering again. Thanks
Zero response - is item safe??
Bought 2 x 3 in 1 foldable charger for iPhone / watch / EarPods.
Watch gets very hot when charging. I’m worried it’s going to cause a problem with the watch or worse a fire.
Emailed them about it - no response.
Very poor.

Resposta da Ospeka
Don’t touch with a barge pole !!
Don’t touch with a barge pole !!! No communication and no refund… Just do not buy from them

Resposta da Ospeka
Prompt delivery and good sizing
Strap arrived in a few days and I was most pleased with the quality and sizing for my wide wrists. Straps ordered from other companies offering straps, have had to be returned as the strap length was too short.

Resposta da Ospeka
Straps are good but customer service…
Straps are good but customer service leaves a lot to be desired. I emailed on April 15th (2.5 weeks ago) no reply. I sent a message via Facebook on April 23rd, I replied on the 25th and I’m yet to receive a response.

Resposta da Ospeka
Non Existent Customer Services
Don’t bother reading the reviews on Ospekastraps.com as they only publish customer 3* reviews and above if you’re lucky. I know all too well as I have left 2 reviews which were sub 3* which haven’t been published. This was after numerous emails to Ospekastraps customer services wanting to resolve a returns issue. After a shaky start (one strap missing from my order) it was quickly resolved and a missing strap was sent out and received in good time. Unfortunately the leather strap for my Apple ultra 2 watch was not suitable. I requested a returns label which was subsequently authorised and sent to me. The returned item was packaged up and returned as per the return instructions the same day as delivery. The package was picked up by EVRI at the InPost pick up point as shown on the tracking on the 14th of April. This is where it all went wrong! Having noticed via the tracking that the package was taking a considerable amount of time to reach Ospekastraps.com. I contacted EVRI on numerous occasion for them to tell me today (11 days after posting) that it looks like the parcel has gone missing. Now, call me old fashioned, but how can a tracked parcel go missing? In the mean time I have emailed Ospekastraps.com 5 times informing them that it appears that the return is taking its time, that I have contacted EVRI, and now it appears the parcel is missing. Nothing. Zilch. No response, Radio silence. Fallen on deaf ears. The bottom line is that Ospekastraps are not responding to my emails requesting my refund for the watch strap that has gone missing being returned to them. The law is, that the seller is responsible for claiming back a refund if they do not receive a return from the courier. It’s not for me to chase EVRI!!!! The seller will see from their tracking that the parcel has gone missing with EVRI and that they should be refunding me for my returned strap. On a positive note, the 2 straps I do have are very good and worth the money. But until I get my refund I stand by my comments that Ospekastraps.com only publish 3* and above reviews on their own website and that their customer services are atrocious. Ospekastraps.com, where is my refund?

Resposta da Ospeka
Great company to use!
Super fast delivery! Great product and the little chocolate was a lovely personal touch!

Resposta da Ospeka
Customer service was excellent
Customer service was excellent, I had an issue with one of my Ospeka straps and they sent a replacement very quickly.

Resposta da Ospeka
item not received, no replies since chasing this!
Made an order on the 11th March. Their website states delivery in 2-4 working days.
To this day I’ve not yet received the item nor confirmation this has been sent despite sending two emails (no telephone number on their site) and no one coming back to me on this.
Would recommend thinking twice before ordering from this website!!

Resposta da Ospeka
Bought an alpine loop strap for my…
Bought an alpine loop strap for my apple ultra 2 watch. It Doesn’t fit the connectors properly. They click constantly. The strap itself has started bobbling and fraying after a week. Absolutely shocking. Avoid at all cost. they removed my last review so I’m adding it to trust pilot this time
Great looking strap
Great looking strap. Can't imagine the official Apple leather strap looks or feels much better than this, for over x3 times the price. Fast shipping. Will use this store again. Thanks

Resposta da Ospeka
Excellent customer service
Excellent customer service. Phone case was packaged with care and arrived promptly.
Using their return service was easy as well.

Resposta da Ospeka
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