I was sent the wrong shade of foundation. I contacted the company and asked for them to exchange it. They eventually responded by offering me 20% off my next order ! Like I'd be ordering from them aga... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
3 for 2 offer only received 2. Emailed them and response good they promised to send another package . Week later nothing heard further comms and they keep sending me original tracking number. They we... Ver mais
A empresa respondeu
The items took about 3-4 weeks to arrive, and once they did I was very disappointed. However, once I was able to corresponde with customer service person Anna, there was a good resolution and receive... Ver mais
A empresa respondeu
Ordered tummy control jeans didn’t arrive after 2wks contacted customer service they replied quickly said item held up in customs. they sent replacement arrived today …lovely jeans wore them all day t... Ver mais
2,6
Ruim
77 avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very handy when your in a hurry.
15 de janeiro de 2026
Avaliação não solicitada
Nowhere near as good as the ad shows
Nowhere near as good as it appears on the ads. It takes ages to rinse the residue off and then there are still streaks of the stuff on the windscreen.
Won’t be buying it again.
26 de dezembro de 2025
Avaliação não solicitada
The product does not work
The product does not work. I followed the instructions done exactly what they said. don’t waste your money.
16 de dezembro de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@ouisyes.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
It doesn't work and leaves your windows…
It doesn't work and leaves your windows greasy.
12 de dezembro de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@ouisyes.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
It’s not the same as the picture
It’s not the same as the picture
Bad quality
15 de dezembro de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@ouisyes.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Cheap rubbish - avoid
Ordered a crochet advent calendar which claimed to be just like the video - it isn't. Whilst I expected a cheap version (it was a fraction of the cost of the real thing) it really isn't worth what I paid. Small amounts of cheap nasty yarn, flimsy plastic hook, no instructions. I emailed to ask for instructions, they didn't bother to reply.
Other items bought as gifts are also cheap and ugly and not as described so will just go in bin. Waste of money...but not worth the postage back (even if I could get hold of them). Lesson learned - avoid all such companies!
20 de novembro de 2025
Avaliação não solicitada
Resposta de Ouisyes
We apologize for the unpleasant shopping experience you've experienced. This is not the level of service we deserve. We prioritize our customers' interests. You may not have contacted us via the correct email address, which may have delayed resolving your issue. We understand your frustration. To resolve your issue more efficiently, please contact our customer service email address: service@ouisyes.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
It’s great does the job it say it would…
It’s great does the job it say it would do, recommend it
22 de novembro de 2025
Avaliação não solicitada
Rubbish product
I have tried it , it is actually not effective at all. What a waste of my time and money. Never order this again.
2 de novembro de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I used it and it has not made a…
I used it and it has not made a difference
6 de novembro de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Not a reliable product
Oil film cleaning brush ordered, Not a reliable product, it does not do what is says. Will not shop or recommend to anyone in future.
3 de novembro de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Delivery was ok,items were well…
Delivery was ok,items were well packaged, glasses are excellent, quality is excellent, comfortable to wear, can't fault them at all,
1 de outubro de 2025
Avaliação não solicitada
No more belts too loose or too tight
No more belts too loose or too tight! Fabulous product.
18 de outubro de 2025
Avaliação não solicitada
Excellent product and excellent services
Excellent product and excellent services
12 de setembro de 2025
Avaliação não solicitada
Reading glasses
I purchased 2 pairs of reading glasses, both arms broke after 2 weeks, cheap poor quality
27 de setembro de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your concerns and resolve them as quickly as possible. If your item is damaged in any way, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address service@ouisyes.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Replaced belt without question and then…
Replaced belt without question and then when someone stole it off my porch refunded me without question
4 de setembro de 2025
Avaliação não solicitada
Avoid
Bought the glove pet hair remover what an absolute pile rubbish! Hardly removed any hair and what it did remove I had to pick every bit of the glove!! Not fit for purpose
8 de agosto de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Dreadful
Order didn’t arrive. I was refunded for the product but not the shipping. I don’t understand why I paid for shipping for an item that I never received. Dreadful company. Avoid!
Having seen Ouisyes disingenuous response to my review, I feel obliged to share what their customer services wrote to me via email:
Customer Service Centre (Customer Service)
May 20, 2025, 14:54 GMT+8
Hello D Pacitti:
Thanks for your email.
We are so sorry for this situation. We will process the refund to you.
We are willing to process the refund to you,but we will deduct the return shipping fee of GBP 2.99 from your order amount,then we will refund GBP 15.98 to you,do you agree?
Please feel free to contact us if you have any question.
Best regards
Tracy
Customer Support Team
16 de abril de 2025
Avaliação não solicitada
Resposta de Ouisyes
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. If you have any further questions, please contact our customer service email at service@ouisyes.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
This company is scam.
This company is scam as you can email their support customer service as the email doesn't work. So, if you buy an item and it is not right you won't be able to send it back as you can't get hold of them.
14 de julho de 2025
Avaliação não solicitada
Resposta de Ouisyes
We apologize for the unpleasant shopping experience you've experienced. This is not the level of service we deserve. We prioritize our customers' interests. You may not have contacted us via the correct email address, which may have delayed resolving your issue. We understand your frustration. To resolve your issue more efficiently, please contact our customer service email address: service@ouisyes.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
You can't get through and scammed products
I put my details no confirmation of order there's no login and emailed them several times and no response this is a scam website
Update 7th July 2025
So I got my product quicker the expected. However the communication is not too good the email provide for help they seem not to email you back. This place may not be a scam after all.
1 de julho de 2025
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.