I have had a very great service today from James. Joyce i only ask for refund which I received he has introduced to income max and other services which I knew nothing about very helpful very polite co... Ver mais
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Veja o que dizem as avaliações
Beware the free 3/4 plans with 'peak demand charges'. Got stung with a peak demand charge that was higher than the rest of our bill combined. I understand it's in the contract and terms, but it is int... Ver mais
Good with no issues when I was with them, hence the 3 stars. I did have an issue after leaving them due to moving. Even though I had direct debit set up they didn’t direct debit my final bill, which... Ver mais
Pleasantly surprised! Usually electricity company customer service is dodgy as. This was a breeze! Opened a chat, IDd myself, asked to change direct debit to fortnightly instead of monthly. They said... Ver mais
Detalhes da empresa
Escrito pela empresa
Help us build a better energy company. Join us on a journey to zero carbon. Switch to OVO Energy today and save up to $224 on your electricity bills.
Informações de contato
120 Spencer Street, 3000, Melbourne, Austrália
- 1300937686
- hello@ovoenergy.com.au
- ovoenergy.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Timely and helpful information and…
Timely and helpful information and service.
My account is in credit so I wanted to…
My account is in credit so I wanted to do a credit to my bank account
Good fast service!
I would also agree with the comment…
I would also agree with the comment about OVO !
OVO are Top Notch !!
Very easy process and Jess was very…
Very easy process and Jess was very helpful
Plan change
Change of plan as previous plan had finished
It was a good experience considering I usually prefer to speak to a person .
Jess H answered all my questions in a timely manner and my business was concluded promptly.
Billing Enquiry
I noticed that I was running a fair bit of credit on my account. I called OVO and asked if I could skip a couple of payments. They said yes without any hassles.
They set it up for me and all is well.
One of the main reasons why we stay…
One of the main reasons why we stay with OVO is their top notch customer service! The second is the convenience to change to better plans.
Excellent
Fast, efficient friendly chat. Understood query immediately and solved. Exactly how online chat service should be. Thank you
Excellent Customer Service
Jasmine provided prompt, friendly and efficient customer service
Jasmine resolved my request very quick
Jasmine resolved my request very quick. Easy to deal with and even emailed me the details of our conversation for reference later on. 😀
Fantastic and easy service
Fantastic and easy service - thank you!
Awesome customer service
Awesome customer service. Thanks so much Jasmine.
Fantastic company to deal with.
Jess was able to help with my enquiry
Excellent communication skills by Jess H
Jess H was prompt and courteous, and solved my query extremely efficiently. It was also really lovely to be greeted with a cheerful Hi there, which reminds you that you are talking to a real person on the other end of the chat!
Good service and rates
Good service and rates. Helpful chat person
Excellent customer Service
Jess H was very helpful with my enquiry, she made the process very smooth and seamless.
Well done Ovo Energy
Ovo energy actually tell you when you can be on a better plan and save money! Jess H talked me through things and quickly changed me over. Well done Jess!
Prompt and Helpful Chat
Prompt reply from, Jess, the chat person, and Jess was very helpful in answering my questions.
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