Delivery was delayed but in the end everything arrived and I received what I ordered. But the sting in the tail was that I was told AUD$98.98. When I received my bank statement I was also charged an... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Being charged twice for one product and they say they are raising awareness for people to consolidate their purchases….. I only ordered one product, I only wanted one product, and apparently because... Ver mais
A empresa respondeu
This company added an additional charge of $30 after the checkout had taken place. No warning whatsoever. My bank fraud dept rang me to query what seemed to be a card scam. The amount quoted was no... Ver mais
A empresa respondeu
I ordered something for 15 AUD, but in the end, I was charged 25 AUD, plus an extra unauthorized payment of 48 (!!) AUD. After reading these comments, I immediately blocked my card, as I saw that many... Ver mais
A empresa respondeu
1,2
Muito Ruim
109 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 6% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Sneaky robbers
I ordered something for 15 AUD, but in the end, I was charged 25 AUD, plus an extra unauthorized payment of 48 (!!) AUD. After reading these comments, I immediately blocked my card, as I saw that many people were charged multiple times, even months after the initial payment. How can something advertised for 15 AUD end up costing over 70 AUD? What a bunch of scammers stealing money from people. My question is: how can this business still operate on a day-to-day basis?
20 de outubro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Timea,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Very bat people
Very bat people. After the first purchase they will take money from your card and saying that you have to check a box when you make the purchase. They are scam,beware before you make a purchase.
12 de outubro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Emiljano,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Poor customer experience
I have been charged double what I was expecting to pay. There is a hidden eco charge with the amount not listed. This is fraudulent as I did not authorize this. They are refusing to refund the charge.
16 de outubro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Louisa,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Bad news
Yes, a hidden eco charge a week later, 30 dollars. Thankfully, the bank got it back. Scammers.
10 de outubro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Ziggy,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Never I repeat never use Ozerty
Never I repeat never use Ozerty, just scammers, in the six months after they scammed me they took two unauthorised payments from my credit card😡 I had to order a new card, luckily my bank refunded my money!
28 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Ernie,
I understand how concerning unexpected recurring charges can be, and I’m very sorry for any confusion.
If you reach out to our support team at contact@ozerty-australia.com, we’d be happy to look into your account and clarify exactly what happened. We want to ensure everything is transparent and properly resolved for you.
We’re here to help.
Kind regards,
Resposta da ozerty-australia.com
Hi Lauren,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
They have a hidden eco charge that gets…
They have a hidden eco charge that gets taken out of your account a week after the purchase amount. They say it shows at checkout but I don't thing everyone giving these reviews could possibly miss it. They have access to your card and can continue taking money at whim, I have had to cancel my card.
23 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Karen,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Terrible shopping experience
Terrible shopping experience. They hide ecotaxes and other prices that apply and you only find out after paying. I asked for a refund which is not possible. I had to go with NSW Fair trade to get some money back.
If you are reading this and already got screwed, fight with Fair Trade and let’s make this company close.
7 de agosto de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Mariano,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
I ordered a product for 29 dollars but…
I ordered a product for 29 dollars but they charged me about 70 dollars for the product, i ordered the product a few months ago. Yesterday i went through my bank payments and the took another 60 dollars from my card without me buying anything or subscribing to anything. They told me i subscribed to something but the payment went off a few months later and not every month. My point comes to that they steal your money. The whole thing is a scam and they customer service call number never works
17 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Marcel,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
If I could leave zero stars I would
If I could leave zero stars I would. This site is the worst of the worst and literally made to rip customers off.
Do not use.
12 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Tane,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Unscrupulous Supplier
I intended to buy one small bag but ended up with 3 bags because of their confusing website and an eco charge of $40. This unscrupulous supplier has constructed a website that does not show you the total cost and does not give you the opportunity to cancel the purchase after you are levied the eco charge. This is a deliberate ploy to rip-off the purchaser. I warn customers to stay away from this supplier.
30 de junho de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Doug,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
DO NOT BUY FROM THEM!! Beware of the extra postage charged days after purchase.
Should have read the reviews before buying from this site. Same as everyone got charged almost the same amount as the item for the eco bull S*&t. Bet they are not putting this profit back into the environment!!
15 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Chris,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Scammers
Scammers. DO NOT BUY ANYTHING FROM THIS SITE! I was charged $29.95 three days later for a product I had already paid $16.31! This additional charge was not included in the original price description. DO NOT BUY ANYTHING FROM THIS SITE!
13 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Sumudu,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Scammers
Would give a 0 they need to be shut down they are scammers said free shipping then charged for it flicked me into another page said can't go back wanting more money for a hefty warranty I shut off my phone as to not do the transaction but they already had my card details I rang to say I don't want they never answered. Stay away from this site I can't believe there not shut down
9 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Kerry,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Undisclosed eco charge more than the item bought
I bought a pair of gloves for $26.49 and was charged $29.65 extra as an eco charge. I asked for a full refund before shipping and this is what I got I’ll never shop with ozerty again
On Wed, Apr 30, 2025 at 8:15:59 CEST, Ozerty Customer Service wrote:
Hello xxx
We hope this message finds you well. We have received your inquiry regarding the eco charge applied to your recent order, and we wish to provide you with some clarifications on this matter.
First and foremost, we would like to express our sincere empathy for the surprise you experienced upon discovering this additional charge. We are committed to ensuring transparency in our billing processes and are here to assist you in understanding these details. Please be assured that the information regarding the eco charge is clearly indicated during the checkout process, as well as in our terms and conditions and shipping policies. This eco charge is applied to orders under $40 and is aimed at encouraging environmentally friendly practices, particularly by reducing the environmental impact of small deliveries.
We understand that this information might have been overlooked, and we apologize for any inconvenience caused. The purpose of this initiative is to raise awareness and encourage our customers to consolidate their purchases. By grouping your items into a single order, you not only contribute to reducing CO2 emissions associated with transportation but also avoid this eco charge on small orders.
We encourage you to consider consolidating your items in future purchases to enjoy a more eco-friendly and cost-effective shopping experience.
Should you have any further questions or require assistance with your future orders, please do not hesitate to contact us. We are here to provide any additional information or support you may need.
Thank you for your understanding and commitment to more sustainable practices.
30 de abril de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
total rip of
total rip of
1. they got the address wrong notified them straight away told order was already on its way. B/S
2. was charged another $29.95 3 Days later
I have had to cancel card and put in dispute .will not be dealing with them ever again
3 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Ian,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Shady business practice
I ordered an item at $19, just to be charged another $29.95 eco charge 3 days later. Disputed the transaction straight away.
How are they still operating? I am surprised with the number of customers they scammed the govt hasnt taken them down yet?
2 de setembro de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Felicia,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
They charge more than double what they advertise
Oregano Immunity Softgels SCAM Website
They advertise the product for $25.49 and then charge you more than double.
19 de agosto de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Tony,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Scam company
Scam company. Charged double what they quoted and refused to cancel and refund the order.
23 de julho de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Mark,
I’m truly sorry to hear that your experience with us hasn’t been positive. That’s never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, we’d be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Scam alert
This company is a money making scam. A surcharge of $29 is applied if the order is under $40 which is only refunded when a second order is placed. The delivery time is appalling and customer service is nil. Don’t buy from this company.
8 de agosto de 2025
Avaliação não solicitada
Resposta da ozerty-australia.com
Hi Margaret,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
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