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Pacaso Avaliações 

198
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Complete Bait & Switch. I purchased a beautiful home based on the Home Share experience, only to find that the share part went completely out the window. Not only has the condition of the house a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the future of second home ownership, and Pacaso makes it possible. We love Paris and have always wanted to own something there. However, it's very hard logistically and financially. Paris real... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pacaso has a high quality bar. Our house has mostly Resotration Hardware furniture, and it has the feeling of a 5 star hotel. We love that our Pacaso is accessible for us, our families, parents an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultora de imóveis

Sobre Pacaso

Escrito pela empresa

Own the life you've earned, in the places you love, without the weight of owning it with Pacaso.

Enjoy an effortless escape to the place you love, for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it's always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso's seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Informações de contato

Promotion box for Pacaso

Own the way you live

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,5

Excelente

O TrustScore é 4.5 de um total de 5

198 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(198)

21 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

The concept is great but I would wait a…

The concept is great but I would wait a while for them to figure things out. The sales process was quick even though we had our doubts we went through with the purchase. It seems like as soon as the sale was done we were handed off to a home manager that was simply set up for failure. I would have rather waited than use family time to stay in a home that felt rushed and incomplete.

4 de janeiro de 2022
Avaliação não solicitada
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Resposta da Pacaso

Hi William,
Thanks for sharing your feedback. While we're glad to hear that the transaction went well, we're sorry that your first stay did not meet your expectations. Our team will be in touch to understand the issues that need to be addressed, and we'll make every effort to ensure your family's next stay is an enjoyable and relaxing experience.

Avaliado com 5 de um total de 5 estrelas

Excellent concept

We are happy to have an opportunity to co-own a fabulous second home for a fraction of a full market price. The purchase process was simple, transparent and fast. Looking forward to our family vacation stays.

2 de janeiro de 2022
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Resposta da Pacaso

Hi Lyuba,
Thanks for sharing your review! We're so glad we could help you find an amazing home at a lower price point. Here's to lots of enriching family time in 2022!

Avaliado com 5 de um total de 5 estrelas

We are so excited!

This is s fantastic concept that fits our needs perfectly.
1. You actually have ownership
2. The amount of days at the property is perfect.
3. The home is something I could not dream of owning on my own.
4. The process from start to finish was a few days.
5. The house manager and sales person were professional and thorough.
6. We will enjoy the property for many, many years to come!

1 de janeiro de 2022
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Resposta da Pacaso

Hi Jill,
Thanks for your wonderful review! We strive to provide all of the benefits you listed, and we're thrilled that we were able to deliver. Enjoy your new home!

Avaliado com 1 de um total de 5 estrelas

Their contracting process is a mess and…

Their contracting process is a mess and although I went through with my purchase they still have not completed the setup for the $2,800,000 house. I was promised that the hot tub would be ready by my first stay. Now with less than a week before my stay they are saying that they have not been able to install it. I would have NEVER bought a ski house without a hot tub.

22 de dezembro de 2021
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Resposta da Pacaso

Hi Wayne,
Thanks for your honest feedback. We're sorry to hear that your initial experience has been less than satisfactory, as we always strive to provide exceptional service. We appreciate you taking the time to reach out, and our team will be in touch shortly to try and resolve this issue to your satisfaction.

Avaliado com 5 de um total de 5 estrelas

Our Pacaso home ownership experience…

Our Pacaso home ownership experience has been nothing short of amazing!!! The home is awesome, appointed great and in a fantastic location bay front and 2 blocks from the ocean. We look forward to making memories there for a long time

20 de dezembro de 2021
Avaliação não solicitada
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Resposta da Pacaso

Thanks for the great review! We're so pleased to hear about your positive experience, and we hope your home provides you with amazing memories for years to come.

Avaliado com 5 de um total de 5 estrelas

A great experience

A great experience. The process was smooth, and Pacaso staff extremely attentive to our Qs and interests. Would highly recommend to friends and family.

19 de dezembro de 2021
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Resposta da Pacaso

Hi Drew,
Thanks for your kind feedback! We're so glad the Pacaso Crew has been helpful, and the team is always here for you (and your friends and family!).

Avaliado com 5 de um total de 5 estrelas

The whole Pacaso experience was great…

The whole Pacaso experience was great from start to finish! The thorough explanation and follow up was amazing. From the first phone call to closing it was a stream less easy process. Can not wait to enjoy our vacation home!

18 de dezembro de 2021
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Resposta da Pacaso

Hi Greg,
Thanks for your review! We're so happy you've had a great experience, and we hope you love your new home. The team is always here for you!

Avaliado com 5 de um total de 5 estrelas

All the people contacted in connection…

All the people contacted in connection with this purchase were courteous and helpful. The documentation through Docusign was disconcerting at first, but facilitated easy completion.

16 de dezembro de 2021
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Resposta da Pacaso

Hi James,
Thanks for your review! We're happy to hear you had a positive service and transaction experience. The team is always here for you!

Avaliado com 5 de um total de 5 estrelas

Sales team especially Micah were…

Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.

13 de dezembro de 2021
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Resposta da Pacaso

Hi Jim,
Thanks for your review! We're so glad Micha was able to address all of your questions and concerns, and we'll pass your suggestion on to the team. Feedback is always appreciated!

Avaliado com 5 de um total de 5 estrelas

Fantastic Experience

Really easy, streamlined process from start to finish. I bought the Pacaso share for my family but sell real estate for a living, and I wish our typical transactions were as easy as this. Looking forward to our first stay in Palm Springs!

8 de dezembro de 2021
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Resposta da Pacaso

Thanks for your review! So glad to hear the transaction was quick and easy. Enjoy your sunny new second home!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, everyone answered my buyers questions quickly and efficiently.

29 de novembro de 2021
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Resposta da Pacaso

Thanks for your review! We're glad to hear that you had a great experience working with Pacaso. We strive to make the process easy for agents and buyers alike!

Avaliado com 5 de um total de 5 estrelas

We had a great experience buying our…

We had a great experience buying our dream vacation home through Pacaso. Every aspect of the buying experience was pleasant, quick, painless and clear. It was the fastest and easiest real estate transaction ever. Highly recommend owning a vacation home through Pacaso - it’s the future of vacation home ownership!

20 de novembro de 2021
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Resposta da Pacaso

Hi Ranga,
Thanks for your kind review! We're happy to hear that you've a great experience as a Pacaso owner. The team is always here for you.

Avaliado com 4 de um total de 5 estrelas

Our experience was good and the staff…

Our experience was good and the staff was very helpful. The only reason I did not give 5 starts is that we had much anxiety when we could not find dates for our new house until we found out that some dates were pre-blocked for new owners. If we had known this prior to closing, it would have caused us much less stress about our purchase. We recommend disclosing this to future owners before closing.

18 de novembro de 2021
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Resposta da Pacaso

Hi Daniel,
Thanks for your helpful feedback. I've passed it along to the team, and we're continuously working to improve our scheduling process to make it easy and transparent for owners. We're happy to hear that dates were available for you to enjoy your new home!

Avaliado com 4 de um total de 5 estrelas

Karl was very helpful and our welcome…

Karl was very helpful and our welcome to our new home was amazing. We do have a few requests for the home, but I’m sure Karl will handle it.

14 de novembro de 2021
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Resposta da Pacaso

Thanks for your review! We're so glad to hear Karl provided a warm welcome. The team is always here for you!

Avaliado com 5 de um total de 5 estrelas

The entire experience was guided by…

The entire experience was guided by friendly knowledge and accommodating staff
We are excited to have a vacation home we never could have afforded on our own
We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with
Lana our escrow/document person was equally lovely and polite
Katie our host and concierge has been delightful, accessible and helpful.

Only critiques:
1. some costs were sprung on us on the end but those were waived
2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront
Again overall Pacaso makes the process easy and we are looking forward to our family vacations

13 de novembro de 2021
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Resposta da Pacaso

Hi Ben,
Thanks for your feedback! We're so glad to hear your Pacaso experience has been positive and we were able to address your concerns. We hope you enjoy your home for years to come!

Avaliado com 5 de um total de 5 estrelas

Very nice

Very nice, happy to be there.
We called with a lot of questions, but you we’re always there to help. Thank you so much.

10 de novembro de 2021
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Resposta da Pacaso

Hi Carmel,
Thanks for your review! We're glad to be of service. The team is always here for you!

Avaliado com 5 de um total de 5 estrelas

Pacaso is forward thinking

Pacaso is forward thinking. The process is smooth and simple. I am a real estate broker and know how a company could complicate the process and make it unpleasant. Pacaso made it an enjoyable process and experience.

6 de novembro de 2021
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Resposta da Pacaso

Hi Mike,
Thanks for your review! We're so glad to hear your experience has been smooth and enjoyable.

Avaliado com 4 de um total de 5 estrelas

We are pleased with our decision to…

We are pleased with our decision to purchase a unit in a house in Park City. A quality property in all respects, and essentially ski in ski out. We are anticipating year round use for our extended families. The process of investigating the property, the Pacaso approach,and acquiring the membership in the LLC was very quick and smooth. Our only concern is that the process for selecting the weeks is not transparent and there will be difficulty in obtaining days around the Christmas Holidays.

3 de novembro de 2021
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Resposta da Pacaso

We appreciate your feedback, and we're happy to hear about your positive purchase experience! We are continuously working to improve our scheduling process, and encourage you to reach out to your Home Manager for assistance. We are committed to ensuring all owners have equitable access to their home throughout the year.

Avaliado com 4 de um total de 5 estrelas

Maintenance Issue

There was an issue at the house with our gas line that compromised our stay, otherwise it would have been a 5-star rating.

1 de novembro de 2021
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Resposta da Pacaso

Hi Bruce,
Thanks for sharing your feedback. We've flagged this issue with our operations team, and your Home Manager, Lynn, is working to resolve the situation with the propane company. We look forward to providing a 5-star experience next time!

Avaliado com 5 de um total de 5 estrelas

Awesome experience

Awesome experience! Our property manager, Katie, greeted us with a nice bottle of wine and welcome note. Above and beyond!

1 de novembro de 2021
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Resposta da Pacaso

Hi Aaron,
Thanks for your review! I'm glad Katie was able to make your first stay extra special. The team is always here for you.

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