Parasol Store  Avaliações 

Excellent communication with the staff,bought item from Greece

Great prices, quick delivery, very easy to order things

On repeat - I bought a Taion Military V-neck for the second time because my husband had worn out the first one - he loved it and wore it all the time! And ordering was easy and delivery was quick. Thank you

Excellent shirt , good service.

I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue from Customer Service responded promptly. She arranged a replacement immediately, which I received the very next day.

Excellent customer service and a quick resolution. Much appreciated!

Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. When I called to dispute this, I was met with rudeness from two separate representatives. Their email support is equally frustrating back-and-forth. They claim they need to investigate with the delivery company. I still have no product and no refund from their side. This feels like a complete scam. Do not waste your money here.

It’s really good quality at affordable prices and amazingly good customer service

I had an excellent experience ordering online with Parasol. The price of the item was very competitive, delivery was very fast and the top was exactly as described.

They don't have the stock they promised. The could improve by updating their stock lists.

Excellent choice, great prices and decent delivery thank you

I purchased a Filson Medium Duffel Holdall from Parasol, and the description on their website for this product says "Made in the USA"

When I recieve my bag I checked the label and it says made in Romania, I'm quite disappointed with the service.

Not only due to the fact It's a £500+ bag, but I paid extra for the DPD shipping, which I won't be refunded for which is annoying as they advertised it as "Made in USA" on their website which makes it their fault.

Always great deals and fast dispatch. I find the brands on the site top quality too which crosses over with my taste. Particularly for footwear (big fan of Veja shoes!).

Fantastic service delivery prompt well packaged , fit well, looks good.

Arrived on time. Products as avertised in perfect condition

Just phoned customer service to confirm if a product was being delivered or out of stock. This was for a birthday present. I was immediately helped and postage expediated to accommodate the birthday. Super helpful and friendly. Excellent customer service.

Great website. Wide variety of products at competitive prices. Fast delivery.

Parcel was stolen, customer service said they raised a case with Royal Mail, but customer service never got back to me about it. Asked for a refund after not hearing from customer service for over a week, they refused it. I cited from Consumer Rights Act 2015 that I should receive a refund as the product wasn't delivered to my actual home address, Jayne totally ignored the legislation and dismissed my case.
Disputed this with my bank and received the money back in two days. Most unhelpful customer service ever.

The order arrived well packaged to regional NSW in 5 days. That's faster than most of my Australian orders.