Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. Whe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
They’ve been so unbelievably helpful and kind through the returns process. I made a mistake with the address some products were to be sent back to and they ended up at the wrong location. The guys a... Ver mais
A empresa respondeu
On repeat - I bought a Taion Military V-neck for the second time because my husband had worn out the first one - he loved it and wore it all the time! And ordering was easy and delivery was quick. Th... Ver mais
A empresa respondeu
I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Parasol Store offers a comprehensive range of homeware, travel & lifestyle products. The store also offers a function focused range of clothing & footwear.
Informações de contato
Reino Unido
- hello@parasolstore.co.uk
- parasolstore.co.uk
4,3
Excelente
302 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What an absolute Gentleman
What an absolute Gentleman
Jack was when I rang Parasol
He managed to track down the last pair of trainers for my daughter
100% customers service no one does that any more
I will definitely be shopping with them again on line & in store
9 de julho de 2025
Avaliação não solicitada
Resposta da Parasol Store
Thank you so much for your 5-star review! We’re happy to hear that you had such a great experience with our customer service. We truly appreciate your support and can’t wait to welcome you back for your next shop with us! - Parasol
Perfect
Great prices and very quick delivery. Very happy with my purchase, thank you.
11 de junho de 2025
Resposta da Parasol Store
Thank you for your 5 star review! 🙂
Very happy!
My order was delivered quickly and I am very happy with it. Will definitely be back to this site as I thoroughly recommend.
20 de maio de 2025
Resposta da Parasol Store
Thank you so much for your 5 star review! We're glad to hear your order arrived quickly and that you're happy with your purchase. We truly appreciate your recommendation and look forward to welcoming you back soon! - Parasol
Resposta da Parasol Store
Thank you so much for your kind feedback! We're glad to hear the process was easy and your delivery arrived quickly. We hope you enjoy your purchase! - Parasol Store
Absolutely no problems.
Ordered online, cheapest price by far, quick dispatch, quick arrival. What more is there to want.
23 de abril de 2025
Avaliação não solicitada
Resposta da Parasol Store
Thank you so much for your kind review! We're glad to hear you were happy with the price and delivery—just what we aim for! - Parasol Team
I ordered a pair of Hestra gloves in…
I ordered a pair of Hestra gloves in the evening and called the next morning to ask if I could change the size I was told I could and the gloves were still in stock. I called later in the day to clarify and was then told that the company had taken too many orders and they would refund me. The refund was sent straight through but surely they can monitor stock levels? Really disappointed with this company and would not trust them to order anything in the future.
7 de março de 2025
Avaliação não solicitada
Resposta da Parasol Store
Hi Andrew,
Thank you for your review, and I’m truly sorry for the frustration this has caused. We carefully monitor our stock levels, and the item was available when you first reached out. However, when we went to adjust your order to the size you requested, it unfortunately became out of stock due to other orders being processed in the meantime. We completely understand how disappointing this must be and sincerely apologize for the inconvenience. Thank you for your understanding.
Resposta da Parasol Store
Hi Phil,
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. -Team Parasol
Great customer service
Had a great experience with customer service. Original parcel was delivered and left outside as I was not home, it was not there when I got home (potentially stolen). Parasol replaced and resent the product.
13 de janeiro de 2025
Resposta da Parasol Store
Hi Harriet,
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service. Happy to hear that you were able to receive your order in the end!-Team Parasol
Can’t praise them enoughIt was easy and quick to place an order…
It was easy and quick to place an order which was responded to promptly and efficiently. Delivery was when they said it would be and in time for Christmas. They also sorted a mistake I had made unbelievably quickly. Service with a smile, I can’t praise them enough. Thankyou Parasol.
14 de dezembro de 2024
Resposta da Parasol Store
Hi Gill,
We appreciate your positive review and are thrilled to have met your expectations. -Team Parasol
Resposta da Parasol Store
Hello!
We're incredibly grateful for your 5-star review! -Team Parasol
I needed an extra stocking filler
I needed an extra stocking filler , an expensive Carhatt top as it turned out ! And ordered just before Christmas, not expecting it till after but you managed to get it to me before Christmas and best price around. Thank you
13 de dezembro de 2024
Resposta da Parasol Store
Hi Heather,
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service. -Team Parasol
Time wasters
I ordered you took my money and didn’t have the stock. Pretty much failed the basics. You get 2 because the refund was at least processed relatively quickly but never shopping with you again
11 de dezembro de 2024
Resposta da Parasol Store
Hi Raal,
We sincerely apologise that the item you ordered was out of stock within our warehouse. Unfortunately, mistakes can occasionally happen and we are sorry that you were affected by this oversight.-Team Parasol
Resposta da Parasol Store
Hi Dave,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our product and service. -Team Parasol
Resposta da Parasol Store
Hi Mr C,
We're pleased to have provided a positive experience for you. Thank you for your feedback! -Team Parasol
Great experience shopping at Parasol Store!
Shopping at parasol store is a breeze! My order gets shipped promptly! The items I receive are exactly as advertised on the website!
10 de setembro de 2024
Resposta da Parasol Store
Hi Ifon,
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. -Team Parasol
Resposta da Parasol Store
Hi Neil,
Thank you for your kind words! We're glad you had a positive experience with us. -Team Parasol
Great price and delivered really…
Great price and delivered really quickly - what more could you want (there are many company's that could learn form this standard of service!)
12 de agosto de 2024
Avaliação não solicitada
Resposta da Parasol Store
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. - Team Parasol
Resposta da Parasol Store
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service.
Great customer service
Great customer service . Garment well packed and promptly dispatched
14 de maio de 2024
Resposta da Parasol Store
Thank you for the 5 Stars! We're delighted to hear about your positive experience
Fast and efficient service better than…
Fast and efficient service better than mainstream shops
12 de abril de 2024
Resposta da Parasol Store
Hello,
Thank you for the positive feedback!
- Team Parasol Store
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