Useless. Couldn’t understand that I just needed to know if my departed mother was paying a direct debit or a one off outstanding bill. Couldn’t answer simple questions. Answered all the questions in a... Ver mais
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Veja o que dizem as avaliações
Scam letter. I received a letter claiming almost £5000 as an HMRC dept. HMRC do not agree as I owe them nothing and have correspondence to prove it. If I did they say they would have changed my tax co... Ver mais
Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Ver mais
A empresa respondeu
Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.
Informações de contato
1 Blair Court, North Avenue, Clydebank Business Park, G81 2LA, Glasgow, Reino Unido
- 0141 447 0554
- help@pastduecredit.co.uk
- pastduecredit.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 36% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Constantly harassing my daughter…
Constantly harassing my daughter demanding she pays ovo energy over £400 for a period of time after we left the property and given them evidence of this
Harasses!
Being harassed by this company via phone calls. Have been telling them when they call to take my data off thier system and to stop with the calls but then I get another one a few days later, it is my right and a breach of gdpr to keep my personal data and harass me.
Absolutely terrible
Absolutely terrible. No one ever answers the phone. The phone keeps ringing. Really bad service
It’s a scam just ignore this fake…
It’s a scam just ignore this fake company they don’t exist ! It’s a scam trying to draw money from you ! I’ve been fined by dvla and paid it direct and that’s good enough for me ! There getting the info from somewhere just ignore it.
CLONED OUR BANK CARD
CLONED OUR BANK CARD. We were fed up of the letters for £50 to sky. I decided to just log in and pay it. Thought it was strange that it didn’t want me to pay using my card and wanted to use my bank app. I thought no way I’m not using my bank app! So we used our business bank card. The next 2 days £380 came out to GAMBLING SITES!! this card hasn’t been used for anything else irregular so it’s definitely this place who stole our details.
DO NOT PAY THEM A PENNY ! SCAM.
Total Wan*ers of a company I'm suprised…
Total Wan*ers of a company I'm suprised people work for them. They have no authority what so ever so don't worry pmsl
Incompetent company
Incompetent company. My Father had a tax bill due end of February 2026. He is 77 years of age and is a being harassed by this company. We have repeatedly told them this but they continue. Suggest anyone else having issues, makes a formal complaint and follows up with a report to ombudsman. I will be doing so as well as information commissioner as they are wrongly using his data.
WILL NOT ANSWER THEIR PHONE THEN DISCONNECT YOU
PDC contacted me in December 2025 about a DVLA fine. Date of offence was 1/6/2024.
I have never received a FINE from DVLA.
Contacted them to resolve the matter but the telephone system is designed to push you away from speaking to an agent and direct you to payment portals.
I have made numerous phonecalls and every time the call connects to an agent I am disconnected.
Letters demanding payment of…unpaid tax
Letters demanding payment of outstanding taxes although I have had all tax codes amended by the hmrc to retrieve unpaid tax. The amount is only just over £400. Details of these demands have been sent to HMRC and as an old age pentioer I take this as harassment
constant harassment
constant harassment, lies and incompetence, currently reporting to the ombudsman
Lack of training
I had a debt referred by HMRC. I hadn't previously paid as I had waited 15 months for a reply to a letter I sent recorded delivery to HMRC. I had a text message from Past Due credit so I went on HMRC website and paid the amount due. This was followed up by a letter from Past Due which said to contact them if I had paid the amount owing which I did. When I got through, I explained what had happened and was asked for various details which I gave. The sticking point was 'what reference did you give them?' I tried to explain that I logged in to my online account and paid through there. I started reading the 'Charge reference' out but I only got two letters in when I was told that wasn't the reference number they were looking for. The assistant got increasingly irritable and wouldn't let me finish a sentence. in the end I told him to use my NI number and rang off and hoped that would do. I then went back on to my HMRC account and the charge reference was the one I'd given and used when paying HMRC. I tried to call Past due back but after 40 minutes on hold, I gave up. More staff training needed I think.
Moved from Sky to another ISP and was…
Moved from Sky to another ISP and was sent an email on the 25/11/2025 from sky saying that they will be sending some packge out so I can return the router and since 27/11/2025 I have recieved multiple text messages and letters from these chasing up the outstanding sky bill. I'm still with sky and still have an account with the bill due in several days but they didn't wait the obligatory 14 days or for the account to close, instead they decided to persue with harrasement within 48 hours and less than the alotted 14 day rule. Incidently, the website on the letter is diferent from the website here.
⭐ 1 Star
⭐ 1 Star – Disgraceful and Heartless Behaviour
I am absolutely appalled by Past Due Credit Solutions. Despite informing them multiple times that the person they are trying to contact has passed away, they continue to send letters and pursue communication. The Tell Us Once service was completed, so there is no excuse for this kind of relentless and insensitive behaviour.
Chasing a dead man for money is not only incompetent – it’s downright heartless. Any organisation with even a shred of professionalism or compassion would ensure their records were updated promptly. Clearly, this company cannot manage even the basics.
Avoid them at all costs. If this is how they treat grieving families, it says everything you need to know.
Total scumbags
I have been receiving harassing and vaguely threatening letters and emails from them for over one year for apparent “student loan debt”.
I have repeatedly told them that Student Finance England has confirmed that I don’t need to pay anything as I have provided proof of my employment to them. Yet, this company completely ignores everything I say.
I have no idea if they are running some sort of scam, or they are just incompetent and have the wrong person. Either way, they seem incredibly sketchy and unprofessional.
Harassment
Harassment, constant harassment, shit xxxxx and I need to get the facts right before they start harassing people and causing mental health problems with 8 to 9 text messages a day 4 to 5 letters a week I will come to Scotland and bring you these letters back with the proof HMRC needs to sort their system out before they start harassing people. I will get solicitors involved if this carries on
Not what I expected
Based on the reviews I expected a poor service when calling pastduecredit solutions, however my experience was relaxing and options were provided. I was asked what was affordable and comfortable for me, based on Christmas approaching I offered £50.00 per month, the gentleman I spoke to wanted to make sure this was not going to affect me financially and checked over my ingoing's and outgoing. My finances showed this might be a struggle and the gentleman did not feel comfortable taking this payment, instead he placed my account on hold for 30 days to allow me time to sort some things out. He also gave me contact numbers for support. Overall I was really happy with the support I received.
Have a debt passed to them by three
Have a debt passed to them by three, they are receiving payment and harass me every month for money when i point out they're getting a payment and bullying me they mute me my dmp company are trying them im trying them they are not for anyone this place , i am mot resolving a matter that has being sorted already i showed them prof i pay a dmp every week and they get payment from them but they mute me and harass me again a month later
Bunch of charlatans
Worked for this company for just over 2 weeks, did next to zero training, mostly sat listening to colleagues on calls to customers , how is this training? Then was asked, what did you learn from this? Answer-to not fall asleep. Team Manager openly admitted they like to smoke weed, constantly swearing, while staff were on calls they would mute calls and bad mouth and calls customers all sorts of names….DO NOT WORK FOR THIS COMPANY - BUNCH OF CHARLATANS
Terrible company
Terrible company, figures dont add up to what was actually owed. Past due credit was trying to add £400 on top. Numerous queries and still not had a response yet. Terrible customer service.
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