⁸Mucho cuidado, al no querer comprarles una modificación de los billetes nos suplantaron la identidad y nos cancelaron nuestros vuelos sin autorización. En concreto el empleado Andrés Rodrí... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
⁸Mucho cuidado, al no querer comprarles una modificación de los billetes nos suplantaron la identidad y nos cancelaron nuestros vuelos sin autorización. En concreto el empleado Andrés Rodrí... Ver mais
A empresa respondeu
I spoke with several agents over the last 24 hours including a "supervisor". Today I spoke with Ryan Belford. He listened, he was patient and he was extremely kind. Ryan went above and beyond on cust... Ver mais
LA EMPRESA KAYAK TE PRESENTA DENTRO DE LAS OPCIONES DE TIQUTES ECONOMICOS , LA OPCION DE COMPRAR CON ELLOS... PCM TRAVEL. PCM TRAVEL PRESENTA UN PRECIO TOTAL DE TIQUETES Y IMPUESTOS TOTALES Y POR EST... Ver mais
Ryan Belford was extremely kind and professional in helping me. He provided me with his direct number in case we were to get cut off from our call, and verified that I was satisfied with the new fligh... Ver mais
10685-B, 77043, Hazelhurst Houston, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 67% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dennis was very helpful. Very personable and answered all my questions.
Dennis was very helpful and polite, thank you
I cannot believe this company has not had legal action taken against them. I would say avoid this company but they are masters of impersonating other airlines so you don’t even realize you’re doing business with them until it’s too late and you’re out hundreds of dollars for services you never receive.
Your credit card number being used for further fraud purchases later on is the cherry on top!!
Do not be fooled by their false promises of reconciliation in their replies. They will continue to lie about their practices.

Resposta da PCM Travels
Its a complete scam. I dont undestand how truspilot can still have them as a 3.1 star. Take a look at the reveiews or look them up and you will see they just take your money and never give you your tickets.

Resposta da PCM Travels
Claimed to be a Delta representative. Never identified themselves as PCM Travels. I rebooked a cancelled flight with who I thought was Delta but apparently they intercepted the call somehow. They rebooked with Delta using my ecredits which they claimed they could not find and said we would have to pay over 600 to rebook the flight home. So Delta received nothing since the ecredits covered the flight and they scammed me for over 600. I should have known when the scammer I was talking to was named Zoltan - and get this his last name is- SMITH. Thankful that the first credit card they tried to charge alerted me to the fraud.
OK so they respond to negative reviews asking for people to email which i did and no response - shocking.

Resposta da PCM Travels
This company is a complete fraud. They gave me a ticket for a flight that was over booked already and then said I would have to pay 700 bucks for a new flight bc the flight they gave me a ticket for wasn’t available anymore. My 8 year old and I waited for hours at the airport and then had to fly home another day and they nothing at all to help or assist. Complete joke!!!

Resposta da PCM Travels
Thiago me Informó sobre mi vuelo muy buen servicio!
IT IS A FRAUD. They supplanted my airline company and asked me to pay extra amount for a pending tax.

Resposta da PCM Travels
I had a very nice flight from Asheville to Flint. No troubles and very smooth landing
Zachary was excellent in handling my need's gave me several options. Very patient and as professional as it get's. It has truly been a pleasure having him guide me flawlessly through this ordeal. I'd sure book again and definately request him as my agent and will refer many other's with similar need's for I was 100 % satisfied. On a scale of 1-10 I'd give him a 12. Thank's he supervisor ( quality) and has easily the capable to fit those shoe's. A real pleasure. Thank you.
Zachary review experience was excellent and made me feel valued and comfortable. He helped me with getting my wheelchair added to my ticket both ways. I received excellent service.
Dennis, he was very helpful, patient, and professional. Thank you so much.
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