PCM Travels Avaliações 

181
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

⁸Mucho cuidado, al no querer comprarles una modificación de los billetes nos suplantaron la identidad y nos cancelaron nuestros vuelos sin autorización. En concreto el empleado Andrés Rodrí... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I spoke with several agents over the last 24 hours including a "supervisor". Today I spoke with Ryan Belford. He listened, he was patient and he was extremely kind. Ryan went above and beyond on cust... Ver mais

Avaliado com 1 de um total de 5 estrelas

LA EMPRESA KAYAK TE PRESENTA DENTRO DE LAS OPCIONES DE TIQUTES ECONOMICOS , LA OPCION DE COMPRAR CON ELLOS... PCM TRAVEL. PCM TRAVEL PRESENTA UN PRECIO TOTAL DE TIQUETES Y IMPUESTOS TOTALES Y POR EST... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ryan Belford was extremely kind and professional in helping me. He provided me with his direct number in case we were to get cut off from our call, and verified that I was satisfied with the new fligh... Ver mais


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

181 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 67% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(181)

126 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

SCAMMERS. DISHONEST. THIEVES.

I cannot believe this company has not had legal action taken against them. I would say avoid this company but they are masters of impersonating other airlines so you don’t even realize you’re doing business with them until it’s too late and you’re out hundreds of dollars for services you never receive.
Your credit card number being used for further fraud purchases later on is the cherry on top!!
Do not be fooled by their false promises of reconciliation in their replies. They will continue to lie about their practices.

8 de setembro de 2025
Avaliação não solicitada
logotipo da PCM Travels

Resposta da PCM Travels

Dear Customer,
We sincerely regret the inconvenience caused. Kindly share more details at customerservices@pcmtravels.us
so we can look into the matter and provide an appropriate resolution. We assure you of our full assistance once we receive the required information.

Regards,
PCM Travels

Avaliado com 1 de um total de 5 estrelas

Its a complete scam

Its a complete scam. I dont undestand how truspilot can still have them as a 3.1 star. Take a look at the reveiews or look them up and you will see they just take your money and never give you your tickets.

23 de outubro de 2025
Avaliação não solicitada
logotipo da PCM Travels

Resposta da PCM Travels

Dear Fernando,
We’ve been trying to reach you and have also sent multiple emails, but haven’t received a response yet. Please share an alternate contact number or reach us directly at customerservices@pcmtravels.us, so we can assist you promptly.

Regards,
PCM Travels

Avaliado com 1 de um total de 5 estrelas

SCAM Charged 612 when flights were covered by ecredits

Claimed to be a Delta representative. Never identified themselves as PCM Travels. I rebooked a cancelled flight with who I thought was Delta but apparently they intercepted the call somehow. They rebooked with Delta using my ecredits which they claimed they could not find and said we would have to pay over 600 to rebook the flight home. So Delta received nothing since the ecredits covered the flight and they scammed me for over 600. I should have known when the scammer I was talking to was named Zoltan - and get this his last name is- SMITH. Thankful that the first credit card they tried to charge alerted me to the fraud.

OK so they respond to negative reviews asking for people to email which i did and no response - shocking.

16 de outubro de 2025
Avaliação não solicitada
logotipo da PCM Travels

Resposta da PCM Travels

Dear Anita,
We apologize for the inconvenience. Kindly share more details with us at customerservices@thetravelmakers.us
so we can investigate the matter and provide a suitable resolution. We assure you of our support once we have more information about your experience.

Regards,
PCM Travels

Avaliado com 1 de um total de 5 estrelas

This company is a complete fraud

This company is a complete fraud. They gave me a ticket for a flight that was over booked already and then said I would have to pay 700 bucks for a new flight bc the flight they gave me a ticket for wasn’t available anymore. My 8 year old and I waited for hours at the airport and then had to fly home another day and they nothing at all to help or assist. Complete joke!!!

12 de outubro de 2025
Avaliação não solicitada
logotipo da PCM Travels

Resposta da PCM Travels

Dear Sunnie,
We sincerely apologize for the inconvenience caused. Kindly share more details at customerservices@pcmtravels.us
so we can review the matter and provide an appropriate resolution. Rest assured, we’ll be glad to assist further once we have the necessary information about your experience.

Regards,
PCM Travels US

Avaliado com 1 de um total de 5 estrelas

IT IS A FRAUD

IT IS A FRAUD. They supplanted my airline company and asked me to pay extra amount for a pending tax.

6 de outubro de 2025
Avaliação não solicitada
logotipo da PCM Travels

Resposta da PCM Travels

Dear Alexandro,
We apologize for the inconvenience caused. Kindly share more details at customerservices@pcmtravels.us
so we can review the matter and provide an appropriate resolution. We assure you of our full support once we have the necessary information regarding your issue or experience.

Regards,
PCM Travels US

Avaliado com 5 de um total de 5 estrelas

Zachary..a ( "One stop Shop")

Zachary was excellent in handling my need's gave me several options. Very patient and as professional as it get's. It has truly been a pleasure having him guide me flawlessly through this ordeal. I'd sure book again and definately request him as my agent and will refer many other's with similar need's for I was 100 % satisfied. On a scale of 1-10 I'd give him a 12. Thank's he supervisor ( quality) and has easily the capable to fit those shoe's. A real pleasure. Thank you.

28 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Dennis

Dennis, he was very helpful, patient, and professional. Thank you so much.

26 de setembro de 2025

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