PC Sales Online Avaliações 10.645

Had an issue with product key and gave up working on it and called the Kompany. They fixed it in a very short time.

Saved from Microsoft Support from Hell by PC Sales OnLine Chat Agent Kathleen

I upgraded hardware on my computer and Microsoft invalidated my Windows 10 licence as a result. I went in circles with Microsoft's so-called on-line help for five days and got absolutely nowhere. They kept telling me to go buy another copy of Windows. Plus, it was IMPOSSIBLE to find a chat window where I could talk with a live person. At one point I managed to get into a help chat (I have no idea how) and the person checked some things on my computer and then restarted it. After the computer restarted, I was never able to get back into a Microsoft chat window again, despite trying for four days. I just kept being sent around and around in loops to useless web pages that did nothing more than send me to other useless web pages before telling me that I needed to buy another copy of Windows.

I finally gave up and bought Windows 11 from PC Sales Online and installed it. Then THAT wouldn't activate because it said that the licence had been used previously. I tried again with Microsoft for an hour and just went round and round in the same useless circles I'd been going in for a week. I then went back to the PC Sales Online website and found a support chat window. I opened the chat and talked with Kathleen. Within ten minutes she had walked me through a phone activation which has successfully activated Windows 11 for me.

I've been working in IT since 1972. I have worked in IT support for large installations and have worked on IT help desks. I've been using Windows since version 3.1, so I have considerable experience in IT and with Windows. This is the most ridiculous and horrible IT support experience I have ever had in my life. Microsoft has completely lost the plot.

Thanks so much to PC Sales Online for their wonderful help and for Kathleen's quick assistance. This is the kind of support I would have expected from Microsoft, but it sure isn't what I got. After about five full days of going around in circles with Microsoft and not even being able to contact anyone live who could help me, Kathleen was able to sort everything out quickly and efficiently. I'm grateful to her for preserving what little was left of my sanity after my encounter with Microsoft.

Quick response, I have a computer ready in no time!

Descent support
Great prices

Great response time, the solved my problem fast.

I bought Microsoft Office 2021 download and product key. When I attempted to activate, Microsoft sent me a message that it could not be activated with that key, as it had been used too many times!!! RED FLAG.
Microsoft did give me a workaround by typing in about 50+ characters twice into a specific form so I finally got it activated after another 45 minutes of hassle.

wow what knowledge and confidence and patience they have

The activation keys worked for my Office 2021 license. When I switched to a new laptop, I reached out to the support and they were generous enough to hand out a new activation key as I hadn't used the previous license due to laptop issues.

Queenie helps and patient with me for the keycodes activation. Give her a good raise!

Garry was extremely patient while navigating through roadblocks in downloading my purchase. My laptop went in for repair and when I got it back this download was no longer on it. He was able to find my previous purchase and assist me until it was all downloaded and working. Thank you!

i had a great experience with Kathlene ,she helped me get my windows 10 pro activated and it was great.

Support was very helpful, walked me through step by step and it works great.

I had purchased the Product Keys for Microsoft office last April and activated it on my new laptop. Used the Office suite for a while but then didn't use the laptop for a time. When I got back to it, Excel and Word would not work as it was "inactivated" for some reason. Chatted online with support and they were able to resolve in 5 minutes. Great service!

Got a copy of Office 21 Home/Student for my daughter, was an easy process on site, and when I hit an activation error. The online support chat fixed the issue quickly and got it sorted. Have picked up a few things here, and will continue to do so. Highly recommend if looking for a discounted software solution this is your spot!

I bought one product key of windows 10 here, and after installation, I had a problem of activation. I contacted the customer service, and I received immediate response from the customer service. It worked well.

I really appreciate the quick response to opening the chat and quickly resolving my problem.

Just purchased a single user license of Office 2021(digital). Good price and the purchase process was easy. I literally got my software link and licenses within a minute of the approved purchase.

Installation had a glitch where it didn't recognize the product key so a big kudo to Queenie on the 24/7 chat line who corrected the registration problem within a minute and I was fully onboard. I'm very pleased and impressed! :)

I purchased Microsoft Office tonight and had some issues with installation. I chatted with Angel, who was was amazing. She got me going, & I am very pleased. Whoever owns this company does an outstanding job of training and providing outstanding customer service. Rick from Colorado

Listen if you are someone who is stuck and don't know what to do contact these guys. I had an IT Tech named Jae help me activate my windows, and I gave her full Remote Access to my computer to fix it. At first yes I was hesitant but I seen as she fixed the problem and I got to watch them do the whole thing (which reinsured nothing fishy was going on). It was amazing customer service and really cool to see them work their magic!!! Thank you so much for helping and calling Microsoft to install Windows Jae! 10/5 STARS!?!?!