PharmaVaccs Avaliações 115

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was given advice about my blood pressure. The farmacist was kind,friendly and really professional. I went there for the first time for my yearly flu vaccination and I'll come back!

Avaliado com 5 de um total de 5 estrelas

to whom it may concern, fast, flexible, professional service at the going rate ! I was booked in for 28th September 2020 for my yellow fever I was busy on the 28th they changed to the 29t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent experience Visited Everest pharmacy in whalley range for my daughter's first dose of chicken pox vaccine. The staff was really friendly and helpful, thorough information was provided by th... Ver mais

Detalhes da empresa

  1. Clínica para viajantes internacionais

Informação fornecida por fontes externas variadas

PharmaVaccs is a leading holiday vaccine supplier with a mission to take the stress out of getting your holiday vaccines. With licensed clinics across the nation, and same day appointments available within an hour, you can be holiday ready in less than 24 hours.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

115 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Avaliado com 4 de um total de 5 estrelas

Helpful and friendly service

Helpful and friendly service. Thorough assessment prior to vaccination and prescribing of medication.
The only minor blip was that the pharmacy were not expecting us but we didn’t have to wait long to be seen.

4 de março de 2022
logotipo da PharmaVaccs

Resposta da PharmaVaccs

Dear Anne,

Thank you so much for a wonderful review. We pride ourselves in offering a an excellent quality of service which is regularly reviewed. A 5-star review goes a long way to give valued customers like yourself the assurance you need before booking a vaccination appointment.

We're disappointed that we couldn't delivery a 5-star service for you this time but we welcome the opportunity to put this right.

Please do get in touch with us via one of the following methods;

• Contact the clinic you visited
• Email our team at hello@pharmavaccs.co.uk or
• Call us directly on 03335671216

We will be more than happy to assist you.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Excellent!

I took my two daughters to get their chicken pox vaccines. The pharmacist was very kind and patient with them as they were quite frightened. She explained everything to them and they felt comfortable for her to vaccinate them, thank you!

17 de fevereiro de 2022
Avaliado com 1 de um total de 5 estrelas

Waste of appointment

We booked an appointment, received confirmation on the same day and a text as well as an email the day before the appointment. Got to the pharmacy in Northampton who said the camera was broken and they had no idea of our appointment. They then called customer services who took my mobile number to call me back. Waited in my car for about 20 minutes am but had no call back. Took the morning off work to take my daughter to this appointment. What a waste of my morning not to talk about my A/L.

8 de julho de 2021
Avaliação não solicitada
logotipo da PharmaVaccs

Resposta da PharmaVaccs

Dear Gwen,

We apologise for the misunderstanding. Please be advised that PharmaVaccs provides self-service booking directly via the website here;

https://pharmavaccs.co.uk/book-vaccination

It appears the appointment was in fact valid, the the pharmacy in question failed to acknowledge the booking.

Our system is designed to send out a vaccination confirmation and receipt upon completion of the consultation, the same is sent to the pharmacy with whom the appointment has been booked. In this particular instance there was some miscommunication internally within the pharmacy which led to your situation.

Quality of service is extremely important to us, therefore we welcome the opportunity to put this right for you. Please do get in touch with us via one of the following methods;

• Contact the clinic you visited
• Email our team at hello@pharmavaccs.co.uk or
• Call us directly on 03335671216

We will be more than happy to assist you.

Thank you.

Avaliado com 5 de um total de 5 estrelas

10/10 service for vaccines when i used them in September 2020

to whom it may concern,

fast, flexible, professional service at the going rate !

I was booked in for 28th September 2020 for my yellow fever I was busy on the 28th they changed to the 29th free of charge

Highley recommended service with competitive market rates - pricing !

Best Regards,

Paul Gorman
traveling worker

6 de outubro de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

My original appointment did not go…

My original appointment did not go ahead on time as the doctor was on Holiday on the day of my appointment. I only found this out after I travelled to the Pharmacy.
Secondly, after my treatment had been paid for, my receipt that was emailed to me from PharmaVaccs was incorrect by £10.00.
If I was to use this service again I would ring the Pharmacy to confirm my time and date of booking.

31 de agosto de 2020
Avaliação não solicitada
logotipo da PharmaVaccs

Resposta da PharmaVaccs

Dear Alan,

We apologise for the catalogue of issues you faced.

The appointment was in fact valid, but unfortunately the pharmacy in question failed to inform you of a change in their circumstances by updating your details in the system

Our system is designed to send out an automatic email when there is a change in the booking, and also upon completion of the vaccination. If however the invoice amount is incorrect we can arrange to send out an revised invoice copy.

Quality of service is extremely important to us, therefore we welcome the opportunity to put this right for you. Please do get in touch with us via one of the following methods;

• Contact the clinic you visited
• Email our team at hello@pharmavaccs.co.uk or
• Call us directly on 03335671216

We will be more than happy to assist you.

Thank you.

Avaliado com 1 de um total de 5 estrelas

They don’t book appointments which…

They don’t book appointments which means you have to stand around waiting in the pharmacy with other customers.

Didn’t get the email confirmation for medical records to confirm the vaccination as agreed. Even leaving it for 2-3 days I chased it by calling them & it’s been a week & still not received it.

Poor overall experience for a £35 vaccination
Won’t be attending here again

2 de julho de 2020
Avaliação não solicitada
logotipo da PharmaVaccs

Resposta da PharmaVaccs

Dear Merlisha,

Our sincere apologies for the unfortunate waiting around at the pharmacy to make a booking. For future reference, please be advised that PharmaVaccs provides self-service booking directly via the website here;

https://pharmavaccs.co.uk/book-vaccination

This would have prevented you from having to wait during an impromptu visit.

Our system is designed to send out a vaccination confirmation and receipt upon completion of the consultation. It's often that case that the email is delivered to the junk/spam folder or it is completely rejected by your email service provider.

Quality of service is extremely important to us, therefore we welcome the opportunity to put this right for you. Please do get in touch with us via one of the following methods;

• Contact the clinic you visited
• Email our team at hello@pharmavaccs.co.uk or
• Call us directly on 03335671216

We will be more than happy to assist you.

Thank you.

Avaliado com 1 de um total de 5 estrelas

Bad Service

Went to Newington Pharmacy in Hull East Yorkshire for Tetanus injections that I needed for a green card application. I paid privately because I needed the paperwork for the application. They said I would receive all the paperwork I required to prove I had the vaccination for my application within 2 hours. 2 days later no paperwork and have tried calling the chemist 50 times once on the phone for 1 hour. This morning 9:00 someone answered and immediately put the phone down on me without answering although heard a ladies voice in the background. I have also emailed them no reply. Would not use this service again.

28 de maio de 2020
Avaliação não solicitada
logotipo da PharmaVaccs

Resposta da PharmaVaccs

Dear Susan,

Please accept our deepest apologies for your post vaccination experience.

Our travel clinic service is independent of the actual pharmacy you visited, therefore we hope that at the very least your vaccination was carried out with the utmost clinical professionalism.

Whilst this is no excuse for the lack of communication, pharmacies across the country were completely weighed down at the start of the COVID-19 pandemic and all travel clinics were cancelled.

Our system is designed to send out a vaccination confirmation and receipt upon completion of the consultation. It's often that case that the email is delivered to the junk/spam folder or is completely rejected by your email service provider.

We will be more than happy to resend you this confirmation, please contact us by any of the methods below;

• Email our team at hello@pharmavaccs.co.uk or
• Call us directly on 03335671216

Thank you.

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