After a delay in my order then receiving it was disappointed. However I can not fault the response from Stephen who not only fast tracked a larger size at no extra charge but also a full refund. That... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Communicated when something went wrong and offered refund when due however the air freshener is perfect smells lovely. Lovely staff would use again :)
A empresa respondeu
Long delay in delivery of items. Ordered 12th Aug and delivery stated 5-10 working days. I contacted customer service and was assured I would have my items by the end of last week. Order only been de... Ver mais
A empresa respondeu
Ordered 6 different custom scented prints only days ago and they arrived this morning, I absolutely love them, photofresh will be getting used again for any more custom prints for friends and family,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At PhotoFresh, we turn your favourite photos into personalised car air fresheners — combining fresh scents with the faces you love! Whether you’re creating a memorable gift, promoting your brand, or adding a personal touch to your car, we’ve got you covered.
Informações de contato
Unit 86, 149 Drakemire Drive, G45 9EE, Glasgow, Reino Unido
- +44 141 674 9414
- hello@photofresh.co.uk
- photofresh.co.uk
4,1
Muito Bom
155 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleased with my air fresheners
Very pleased with my air fresheners, purchased as gifts
Easy to order, and delivered fast!
Really fun product
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Karen,
Thank you so much for your lovely review! We’re really happy to hear you were pleased with your gifts and that the ordering and delivery were nice and easy. We’re glad you found them fun too.
Thanks again,
Stephen
Amazingly good quality product
Amazingly good quality product, reasonable prices for unique items and excellent customer service. So delighted and the best christmas gift ive bought for my nephew. His beloved dog will get modelling jobs as the airfreshner looks so good x
19 de novembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Janine,
Thank you so much for your lovely review! We’re really happy to hear you were delighted with the quality and service, and that your nephew’s gift turned out so well. His dog sounds like a natural model, we love that.
Thanks again,
Stephen
Fab purchase
Great smell, picture fab quality. Delivery was speedy! 10/10
15 de outubro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Toni,
Thank you so much for your review! We’re really happy to hear you loved the scent, the photo quality and the speedy delivery. Your support means a lot to us.
Thanks again,
Stephen
Love the air freshener I got from Photo…
Love the air freshener I got from Photo Fresh with a picture of my mum’s cat on it - the perfect Christmas gift for a cat lover! Would definitely use this company again.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Margaret,
Thank you so much for your lovely review! We’re really glad to hear your air freshener made the perfect Christmas gift and that you’d use us again. We really appreciate your support.
Thanks again,
Stephen
Great idea!
What a great idea these are! Easy to order and looks and smells great in my car! Love it!
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Karen,
Thank you so much for your lovely review! We’re really happy to hear you found the ordering easy and that your air freshener looks and smells great in your car. We really appreciate your support.
Thanks again,
Stephen
I am absolutely made up with my car…
I am absolutely made up with my car freshener of my little pooch & it smells divine. Would highly recommend & its a fabulous gift for someone too 😍
3 de novembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Elizabeth,
Thank you so much for your lovely review! We’re really happy to hear you’re made up with your pooch’s air freshener and that you loved the scent too. We really appreciate the recommendation as well, it means a lot to us.
Thanks again,
Stephen
Grumpy cat air freshener
I bought one air freshener for my daughter. It was of my grumpy cat. The result we got back was better than I expected. I ordered the watermelon fragrance. I've now ordered another 3 for the car. Worth the money if you want a lovely gift that will be enjoyed by all.
25 de outubro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Caroline,
Thank you so much for your lovely review! We’re really happy to hear your daughter loved her grumpy cat air freshener and that the Watermelon scent was a hit. It means a lot that you came back to order more, and we really appreciate your support.
Thanks again,
Stephen
Absolutely fantastic
Absolutely fantastic, purchased as a fun gift and the recipient absolutely loved it. Smells fantastic and completely novel. Superb service from easy ordering to super fast delivery.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hey 👋 ,
Thank you so much for your wonderful review! We’re really happy to hear the gift was a hit and that you were pleased with the scent, quality and fast delivery. Your support means a lot to us.
Thanks again,
Stephen
I just love the look and the smell of…
I just love the look and the smell of the car freshener. My grandson love seeing his face when he gets in the car.
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Helen,
Thank you so much for your lovely review! We’re really happy to hear you loved the look and smell of your air freshener, and that your grandson enjoys seeing his face each time he gets in the car.
Thanks again,
Stephen
The quality of the air fresheners are…
The quality of the air fresheners are brilliant I’ve had 3 off them now and all amazing and brought some for presents for Xmas
24 de novembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Michelle,
Thank you so much for your lovely review! We’re really happy to hear you’ve ordered from us a few times now and that you’ve loved each one. We really appreciate you choosing them as Christmas gifts too.
Thanks again,
Stephen
Trust them it works better than you think it will!
I gave it a go and got my favourite pic of my now teenage son when he was a baby printed as a car air freshener. It’s epic. The smell was nice and lasted a while but it’s still hanging because it’s so cute (and funny because he was such a chonker). Got asked to review and I have no problem with recommending this company/product. Next time I’ll get more at once. Trust them, it will work better than you think.
2 de junho de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Steph,
Thank you so much for your review! We’re really glad to hear your air freshener turned out epic and that the baby photo still brings you joy. It means a lot to know you’d recommend us and we’d love to make more for you next time.
Thanks again,
Stephen
Something different
Bought my friend one of these with her dog. She absolutely loved it, worth the money and the wait as it’s personalised to a tee.
18 de julho de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Naomi,
Thank you so much for your lovely review! We’re really glad to hear your friend loved her personalised air freshener and that you felt it was worth the wait. We really appreciate your support.
Thanks again,
Stephen
Love my personalised car air freshener
Love my personalised car air freshener. It's so cute with the photo of my dog and it smells lovely! Very happy with the purchase.
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Clara,
Thank you so much for your lovely review! We’re really happy to hear you love your personalised air freshener and that the photo and scent were just what you hoped for. Your support means a lot to us.
Thanks again,
Stephen
Absolutely love it, amazing quality, quick delivery, perfect!
Absolutely love it, amazing quality, the way they cut out the silhouette of the picture is perfect! Plus it smells great!
It was so quick to come as well, I wasn't expecting such a fast delivery considering it's personalised! Will definitely order again :)
31 de outubro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Hiedi,
Thank you so much for your lovely review! We’re really happy to hear you loved the quality, the silhouette cut and the scent. It’s great to know your order arrived quicker than expected too, especially with it being personalised. We really appreciate your support and look forward to making more for you in the future.
Thanks again,
Stephen
Just loved this car air freshener
Just loved this car air freshener. Used a photo of our 2 dogs. Looks amazing and smells fab. Thank you.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Jacqueline,
Thank you so much, we’re really glad to hear your air freshener with your two dogs turned out amazing and smelled great too.
Thanks again,
Stephen
True to life…
I had an air freshener made of my dog Dizzy’s face & I absolutely love it- much more true to life than I expected & it smells great too. This would make a great secret Santa or sticking filler, but this one I bought for myself!
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Nik,
Thank you so much for your lovely review! We’re really happy to hear Dizzy’s air freshener turned out so well and that you loved the scent too.
Thanks again,
Stephen
Silly but perfect
Ordering was easy, delivery was quick, perfectly priced for stocking fillers and secret Santa’s, lovely photos on the air fresheners when they arrived. What more can you say? Highly recommend.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Misty,
Thank you so much for your lovely review! We’re really happy to hear the ordering and delivery were smooth and that you were pleased with the photos on your air fresheners. We really appreciate the recommendation too!
Thanks again,
Stephen
Cute & Practical
Such a cute gift idea and the perfect practical car accessory too with so many scents to choose from!
22 de novembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hey 👋 ,
Thank you so much for your lovely review! We’re really happy to hear you loved the gift idea and the range of scents, we want everyone to find their perfect match. Your support means a lot to us!
Thanks again,
Stephen
Order not arrived
I ordered air fresheners on the 2/11/25, emailed on the 21st and was advised my order was shipped and would arrive within 2-3 days. I then emailed again yesterday with no reply. It’s now the 1st December and I’ve still not recieved my order. Very unhappy with the service.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Courtney,
I’m really sorry to hear about your experience. We missed your email over the weekend, and I completely understand how frustrating the delay has been. We’ve now reached out directly to you and have refunded your order in full to make sure this is put right.
Thanks again,
Stephen
Ordered on the 18th October received…
Ordered on the 18th October received nothing have emailed twice and no reply back also asked for a refund heard nothing. Extremely disappointed
Update
No explanation was given for the delay. However an email was received on Saturday 8th Nov confirming a partial refund. The refund was received along with my order on Saturday 8th. Pleased with the air fresheners. Good quality.
18 de outubro de 2025
Avaliação não solicitada
Resposta da Photo Fresh
Hi Matthew,
We’re really sorry to hear this and completely understand your frustration. We’ve tried reaching out a couple of times to make sure your order has arrived and to offer a refund for the delay and any inconvenience caused.
If you could please respond to our emails or drop us a quick message on our socials (@PhotoFreshUK), we’d love to get this resolved for you as soon as possible.
Thanks,
Stephen
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.