Great service from Mel today with my motor insurance. Not only was the policy cheaper than anywhere else but the service was excellent - Mel was very professional, friendly and helpful in answering... Ver mais
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Veja o que dizem as avaliações
We have been seriously impressed with PIB from the moment we first dealt with them. The product is great and the customer service is brilliant - amazingly quick and helpful.
PIB are a professional operation with an excellent team. We are delighted to work with PIB and hope to do so for the long term.
We've used pib insurance brokers for many years only ‘taking a short break’ when we rented whilst looking for a new home. James Cronshaw has acted as our property and contents broker for a few years... Ver mais
Detalhes da empresa
Escrito pela empresa
PIB Insurance Brokers provide insurance solutions for organisations of all shapes and sizes, from start ups, to SME's through to larger corporate risks.
Informações de contato
Rossington’s Business Park, DN22 7SW, Retford, Reino Unido
- 0330 058 9863
- hello@pib-insurance.com
- pib-insurance.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
PIB listen to the needs of your company…
PIB listen to the needs of your company and supports you all the way .
They are approachable hands on and always available when you need them.
Unprofessional and do not care
This place is just a joke, I’ve been trying for a week for a quote for insurance and they just keep promising emails and phone calls back and I didn’t get ONE call or email, what a waste of time, I called them multiple times a day Monday to Thursday and just kept getting fobbed off, if you don’t want to quote JUST SAY! Waste of time

Resposta da PIB Insurance Brokers
No response
Calling the main number just elicits a response that it is the wrong department, there are a lot of individuals working there and there process is to pass customers from one person to another. Unfortunately, don’t receive call back as agreed. Gave up at the end.
Additional: in regards to your response below. It is factually inaccurate and not unexpected based on my previous experience with your company.

Resposta da PIB Insurance Brokers
ALWAYS BEEN FANTASTIC AND HELPFUL
ALWAYS BEEN FANTASTIC AND HELPFUL, WE HAVE USED THEM FOR WHAT SEEMS LIKE EVER AND HAVE BEEN UNBEATABLE.

Resposta da PIB Insurance Brokers
Good communication for their team
Good communication for their team, timely and clearly set out.

Resposta da PIB Insurance Brokers
Tyson is always incredibly helpful
Tyson is always incredibly helpful. He recently took time out to visit our office and spend 2 hours talking through our insurance to make sure I have properly understood it. I've never had that level of service from another broker.

Resposta da PIB Insurance Brokers
A real partner!
Hard working and reactive to our needs. Adapted providers to find the best deal / best fit.

Resposta da PIB Insurance Brokers
Great, Honest, Reliable & valuable service
I've been with PIB Insurance for around 10 years now (previously RA Insurance), and their service has consistently been second to none. Having worked in the motor trade for over 35 years, I’ve dealt with many brokers, and without a doubt, PIB has been the best by far. Gerrard has been my go-to contact throughout — always reliable, knowledgeable, and just a phone call away whenever I need support. Highly recommended.

Resposta da PIB Insurance Brokers
Great service, highly recommend!
The team have always been really helpful whenever I’ve had questions, and renewals have been straightforward. Found them to be competitive and would definitely recommend.

Resposta da PIB Insurance Brokers
Very good company to deal with
Very good company to deal with not over pricing quotes A+++ very good to talk to on phone easy to set up no messing around well recommended
Rodsnretros
Shane mason

Resposta da PIB Insurance Brokers
First class service
First class service, quality communication. All in all a very good experience.

Resposta da PIB Insurance Brokers
Very friendly team
STILL NO REFUND 3 MONTHS ON!!!!!!!!!!!!!!!!!!!
I can see through the reviews other people have experienced a large delay in getting a refund. We have chased numerous occasions since December for the refund, also given lots of different excuses, apparently they only run pay outs once a month and they keep missing it!!!!
How can a large company like this only pay out once a month, plus we are three months plus onwards.
I would strongly recommend for anyone to shop around.

Resposta da PIB Insurance Brokers
Fantastic quick officiant service…
Fantastic quick officiant service throughout By Mr Freddie Brigs. Freddie is extremely helpful with brilliant knowledge. Defiantly recommend.
Very helpful from start to finish
Consistently high level of service over…
Consistently high level of service over the years that is clear and concise and timely
I have been over charged (x2 on the…
I have been over charged (x2 on the same day).
Additionally, despite requesting an address change, I've been sent the same document with the incorrect address again.

Resposta da PIB Insurance Brokers
PI quickly sorted and slightly reduced…
PI quickly sorted and slightly reduced from last year
Brilliant customer service by Ciaran Langton
It has been an absolute pleasure dealing with PIB Insurance Brokers over the years. Their customer service is next to none, and I would wholeheartedly recommend them. I have received exceptional, professional service from Ciaran Langton thank you so much for such outstanding support.

Resposta da PIB Insurance Brokers
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