PIB Insurance Brokers Avaliações 

150
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great service from Mel today with my motor insurance. Not only was the policy cheaper than anywhere else but the service was excellent - Mel was very professional, friendly and helpful in answering... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have been seriously impressed with PIB from the moment we first dealt with them. The product is great and the customer service is brilliant - amazingly quick and helpful.

Avaliado com 5 de um total de 5 estrelas

PIB are a professional operation with an excellent team. We are delighted to work with PIB and hope to do so for the long term.

Avaliado com 5 de um total de 5 estrelas

We've used pib insurance brokers for many years only ‘taking a short break’ when we rented whilst looking for a new home. James Cronshaw has acted as our property and contents broker for a few years... Ver mais

Detalhes da empresa

  1. Corretor de seguros
  2. também em
  3. Seguradora Comercial
  4. Seguradora para Empresas

Escrito pela empresa

PIB Insurance Brokers provide insurance solutions for organisations of all shapes and sizes, from start ups, to SME's through to larger corporate risks.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

150 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(150)

75 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Unprofessional and do not care

This place is just a joke, I’ve been trying for a week for a quote for insurance and they just keep promising emails and phone calls back and I didn’t get ONE call or email, what a waste of time, I called them multiple times a day Monday to Thursday and just kept getting fobbed off, if you don’t want to quote JUST SAY! Waste of time

2 de maio de 2025
Avaliação não solicitada
logotipo da PIB Insurance Brokers

Resposta da PIB Insurance Brokers

Hi Lynsey, i'm sorry to hear about your experience, that's certainly not the service we aim to provide. If you could drop me an email with further information i'd like to investigate this further. Thanks Anthony marketing@pib-insurance.com

Avaliado com 1 de um total de 5 estrelas

No response

Calling the main number just elicits a response that it is the wrong department, there are a lot of individuals working there and there process is to pass customers from one person to another. Unfortunately, don’t receive call back as agreed. Gave up at the end.

Additional: in regards to your response below. It is factually inaccurate and not unexpected based on my previous experience with your company.

25 de abril de 2025
Avaliação não solicitada
logotipo da PIB Insurance Brokers

Resposta da PIB Insurance Brokers

Hi Ismail, upon reviewing your case internally I can see that you called our main switchboard who correctly passed you to our care experts who are best placed to handle your specific requirements.

The experts in this team explained the timescales involved in managing to place a complex risk such as yours and clearly set expectations.

I'm sorry that you feel this isn't acceptable but it is important to us that our clients needs are properly met, sometimes this requires us to interact with specialist underwriters at insurers meaning the rapid turnaround you requested was not possible. I hope you manage to source a suitable policy to correctly cover your business. Thanks Anthony

Avaliado com 5 de um total de 5 estrelas

Tyson is always incredibly helpful

Tyson is always incredibly helpful. He recently took time out to visit our office and spend 2 hours talking through our insurance to make sure I have properly understood it. I've never had that level of service from another broker.

11 de abril de 2025
Avaliação não solicitada
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Resposta da PIB Insurance Brokers

Hi Elizabeth, that's fantastic to hear. I'll be sure to pass your feedback onto Tyson. Thanks Anthony

Avaliado com 5 de um total de 5 estrelas

A real partner!

Hard working and reactive to our needs. Adapted providers to find the best deal / best fit.

27 de março de 2025
Avaliação não solicitada
logotipo da PIB Insurance Brokers

Resposta da PIB Insurance Brokers

Hi Bryn, that's exactly what we aim for so glad to hear you see us as a partner! Thanks for the feedback and have a great day, Anthony.

Avaliado com 5 de um total de 5 estrelas

Great, Honest, Reliable & valuable service

I've been with PIB Insurance for around 10 years now (previously RA Insurance), and their service has consistently been second to none. Having worked in the motor trade for over 35 years, I’ve dealt with many brokers, and without a doubt, PIB has been the best by far. Gerrard has been my go-to contact throughout — always reliable, knowledgeable, and just a phone call away whenever I need support. Highly recommended.

22 de março de 2025
Avaliação não solicitada
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Resposta da PIB Insurance Brokers

Hi Mel, 10 years? That's brilliant to hear and glad our service is meeting your expectations. Such kind words about Gerrard too, i'll let him know! Anthony

Avaliado com 5 de um total de 5 estrelas

Great service, highly recommend!

The team have always been really helpful whenever I’ve had questions, and renewals have been straightforward. Found them to be competitive and would definitely recommend.

18 de março de 2025
Avaliação não solicitada
logotipo da PIB Insurance Brokers

Resposta da PIB Insurance Brokers

Hi Colin, thank you for taking the time to give us such lovely feedback! I'm glad to hear the team are going a great job. Anthony

Avaliado com 5 de um total de 5 estrelas

Very good company to deal with

Very good company to deal with not over pricing quotes A+++ very good to talk to on phone easy to set up no messing around well recommended
Rodsnretros
Shane mason

18 de março de 2025
Avaliação não solicitada
logotipo da PIB Insurance Brokers

Resposta da PIB Insurance Brokers

Thanks for the feedback Shane, glad to hear it's all been straightforward! Anthony

Avaliado com 5 de um total de 5 estrelas

Quick

Quick, easy, simple

17 de março de 2025
Avaliação não solicitada
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Resposta da PIB Insurance Brokers

Three words that sum up our aim succinctly! Great feedback Derek, thank you!

Avaliado com 1 de um total de 5 estrelas

STILL NO REFUND 3 MONTHS ON!!!!!!!!!!!!!!!!!!!

I can see through the reviews other people have experienced a large delay in getting a refund. We have chased numerous occasions since December for the refund, also given lots of different excuses, apparently they only run pay outs once a month and they keep missing it!!!!

How can a large company like this only pay out once a month, plus we are three months plus onwards.

I would strongly recommend for anyone to shop around.

12 de março de 2025
Avaliação não solicitada
logotipo da PIB Insurance Brokers

Resposta da PIB Insurance Brokers

Hi Joanna, i'm sorry to hear that and I'd like to get this resolved for you. I've sent you a request for more information so I can locate your account, alternatively please could you email marketing@pib-insurance.com and I will ensure this is investigated. Thanks Anthony

Avaliado com 1 de um total de 5 estrelas

I have been over charged (x2 on the…

I have been over charged (x2 on the same day).
Additionally, despite requesting an address change, I've been sent the same document with the incorrect address again.

15 de janeiro de 2025
Avaliação não solicitada
logotipo da PIB Insurance Brokers

Resposta da PIB Insurance Brokers

Hi Giselle, i'm sorry to hear about your experience, i've tried to contact you via Trustpilot to gain more information to enable me to investigate this however haven't been able to. If you could email marketing@pib-insurance.com with further details I'll happily look into this further. Thanks Anthony

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service by Ciaran Langton​​​​

It has been an absolute pleasure dealing with PIB Insurance Brokers over the years. Their customer service is next to none, and I would wholeheartedly recommend them. I have received exceptional, professional service from Ciaran Langton thank you so much for such outstanding support.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da PIB Insurance Brokers

Resposta da PIB Insurance Brokers

Hi Savmor, so happy to hear about your positive experiences! I've passed your feedback on to Ciaran & the team. Have a great day, Anthony.

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