PIB Insurance Brokers Avaliações 

Always on hand to offer the support needed at such a stressful time. They work very hard to achieve the best results possible for us.

Gemma Beresford - Makes every experience with PIB a pleasure. No matter what area of need we have she deals with it calmly and efficiently. Gemma always calls you back when she says so. Follow up, paperwork and questions are always spot on too. I trust Gemma and have done so for many years now. Thank you very much.

Excellent and most professional service and always pleased to help with problems/queries.

Tim Sweeny and the team are brilliant

I have been in contact with a number of PIB staff through 2024 who have always provided an excellent level of support and guidance ensuring that my organisation remains appropriately positioned to avoid potential issues and secure any available advantage. They are also prepared to hold my hand and walk me through the process if needed. Very professional.

Great company, really easy to deal with. Makes dealing with insurance really simple

poor communication, very slow service, takes a long time to get responses, a lot of chasing needed and very bureaucratic.

Always very speedy in response to queries,

Slow in Communication and lost fire
Windscreen claims takes 2-3 months to pay
Will be changing my buiness insurance
Very unhappy !!

Good advice, best price, no nonsense

Over 3 months now and still waiting for a refund. Every time I call every one is very nice but has a new excuse as to why my refund has not been made yet.

I'm not sure how many hours we have all wasted trying to arrange a simple refund

Very poor service.

I would NOT recommend

UPDATE

5hrs after posting this review the refund arrived in my bank account which I am very grateful for

Just a shame it takes a public shaming and 3 months of chasing to make this happen.

An exceptional service from the whole team but
especially Kevin Durrant​​​, who deals with every query immediately and efficiently.

Excellent communications, professional advice and great customer service.

WHEN WE THINK OF INSURANCE WE THINK IT AS PEACE OF MIND BUT AT PIB THEY TAKE THAT AWAY FROM YOU. AFTER CHASING FOR COUPLE OF WEEKS THE ISSUE IS STILL NOT RESOLVED AND I'M CHASING EVERY SINGLE DAY JUST TO GET AN UPDATE I'M NOT MAKING ANY CLAIMS WHICH MIGHT TAKE TIME AND I TOTALLY UNDERSTAND, BUT IN MY CASE ITS JUST INFORMATION WHICH IS NEEDED TO RESOLVE THE ISSUE AND TO GET THAT IT IS TAKING THIS LONG THEN I WONDER WHAT WOULD HAPPEN IF IT IS SOMETHING ELSE...
IT IS NOT THAT THEY DON'T PICK YOU CALL THEY DO BUT EVERTIME YOU GET SAME LOUSY RESPONSE
REALLY NOT HAPPY......

I had been made comfortable through the whole process of renewing the policy. I could ask questions and I would have a reply almost immediately. Very helpful people

We have a single point of contact with PIB, and he's a great asset to PIB ensuring that what needs to happen does happen.