Great service from Mel today with my motor insurance. Not only was the policy cheaper than anywhere else but the service was excellent - Mel was very professional, friendly and helpful in answering... Ver mais
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Veja o que dizem as avaliações
We have been seriously impressed with PIB from the moment we first dealt with them. The product is great and the customer service is brilliant - amazingly quick and helpful.
We've used pib insurance brokers for many years only ‘taking a short break’ when we rented whilst looking for a new home. James Cronshaw has acted as our property and contents broker for a few years... Ver mais
Why after cancelling my policy, 2 months ago I am still waiting for a refund. Never pay these up front because you can't get a refund. Get your house in order get simply insurance to get customer refu... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
PIB Insurance Brokers provide insurance solutions for organisations of all shapes and sizes, from start ups, to SME's through to larger corporate risks.
Informações de contato
Rossington’s Business Park, DN22 7SW, Retford, Reino Unido
- 0330 058 9863
- hello@pib-insurance.com
- pib-insurance.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We have a single point of contact with…
We have a single point of contact with PIB, and he's a great asset to PIB ensuring that what needs to happen does happen.
Great service by the guys again thanks…
Great service by the guys again thanks for all your help
My experience with PIB has been great…
My experience with PIB has been great so far! Super attentive and very approachable. I can't speak to others experiences, but for me it's been fantastic and I will definitely use again!
This company had the contact for our…
This company had the contact for our business insurance for 2 years. We have recently had to move as customer service was non existent, communication dia, and we no longer had any trust in the company after discovering one vehicle was not even covered under the policy that had been agreed. the service just got worse and worse. AVOID
Use PIB Insurance Brokers!
We have used PIB Insurance Brokers for all our business insurance needs for a number of years now. We find them knowledgeable and thorough and they give a very personal service. I would not hesitate to recommend them to any-one.
Avoid this company
Avoid this company. Had video evidence of someone crashing in to my car. Their legal department must employ 5 year olds. Total embarrassment.
Absolutely deplorable service.
Absolutely deplorable service.
For many years I was with a company that PIB acquired last year. My renewal is due in 4 days and I have yet to hear a peep from them. Needless to say if they dare come knocking on my door now they can go take a running jump. I will not be held to ransom for late contact and being forced to accept their terms. Fortunately I had the presence of mind to anticipate this and have already secured an alternative company who have a written policy to contact their clients 1 month prior to renewal. There is a real chance that if anyone is in a similar boat they could be left uninsured. Could they do better, it wouldn't be too hard to be better than abysmal which is what they are now.
Leanne Armitage promptly asked what we…
Leanne Armitage promptly asked what we needed. We were up against time and she ensured we had urgent cover for our needs within 48 hours. Excellent responsive and professional service. In addition, Mike Eardley too in another matter went above and beyond to deliver in a very tight timescale. We shall certainly be coming back to PIB.
Unacceptable lengthy delays. Poor service
I was disappointed with the service I received and the high cost of our renewed house insurance. I was unhappy with the poor explanation why so i cancelled it. I cancelled in November and after multiple calls it was agreed but i had to wait until February for my refund. Unacceptable poor service. Will never use them again.
Left me a message to call them but they…
Left me a message to call them but they don't tell me the reason for calling. It's a cold call, never heard of them. Blocked.
This company lies to customers when…
This company lies to customers when they take out a landlord insurance you pay £1022 and they got people who tell you it covers everything then when you make a claim they look for every excuse not to pay out. When a customer say he wants all legal costs covered that's what they want not lies. A person called Tom Reeves who strangely has left the company why ???? I wonder maybe giving customers false promises or blatantly lying to fill his pockets. Then you have a CEO who employs people like he calls himself CEO retail specialty what a absolute burke don't know is backside from his elbow and the wonderful CEO himself OMG how he got that job is a farce he's ignorant and rude as well as many of there staff trained to be dishonest or you probably get the push like our lovely dishonest Tom. Do not under any circumstances do business with them not sure if they are a scam or just con merchants. They will take your money when it comes to pay outs you will get a pathetic person who can't even write a letter the magic CEO RETAIL SPECIALTY man who knows less then my 4 year old grandson who's even more polite then those two so called CEO 'S BE AWARE IF YOU TAKE A INSURANCE OUT WITH THEM DON'T EXPECT A PAYOUT. BECAUSE THEY DON'T DO PAYOUTS THEY DO EXCUSES. Believe me I have been ripped off now taking them to court don't put yourself in that position I did stupidly.
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