I've been using Pixel Film Studios plugins for a while, and their email support is super fast—every time they helped me solve issues quickly. They have a huge variety of plugins that work for almost a... Ver mais
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Veja o que dizem as avaliações
I’ve been using Pixel Film Studios plugins with Final Cut Pro since 2017. I started with their transition effects, and now I rely on their tracking tools daily—they consistently deliver excellent res... Ver mais
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A great source of professional plugins, which for Final Cut can be a somewhat limited choice. Very good email support, Ive had a few issues over the years with their plugins, but typically easy enough... Ver mais
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I rarely leave negative reviews, but this experience was genuinely frustrating from start to finish. I purchased a Pixel Film Studios stabilizer plugin and signed up using my Google account, whi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 2006, Aliso Viejo, California-based Pixel Film Studios is an innovative developer of visual effects tools for the post-production and broadcast community. Their products are integrated with popular non-linear editing and compositing products from Apple FCPX. Apple, the Apple logo, Mac OS X, and Macintosh are registered trademarks of Apple Inc. in the U.S. and/or other countries. All other trademarks and trade names are the property of their respective owners.
Informações de contato
120 Vantis, 92656, Aliso Viejo, Estados Unidos
- 949-540-6752
- support@pixelfilmstudios.com
- pixelfilmstudios.com
4,2
Muito Bom
824 avaliações
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
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The ONLY plugins I USE A+++ service
I have been using Pixelfilmstudio since 2019, the prices are amazing and the plugins are so user friendly. When i do need assistance with any plugin the help chat customer service is wonderful, Not only do they resolve my issue; but they are very patient. I would highly suggest Pixelfilm studio over any other companies due to theyre help team.
27 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
We appreciate your feedback, April! 😁 We are so thrilled to know that you were satisfied with the customer support that you received! We try our best to make sure that the troubleshooting instructions we provide for our customers is easy to understand so that you can get your plugin up and running as soon as possible! If you require any more assistance or have a question or comment, please feel free to reach out to us again! We look forward to helping you! ✨
Pixel Film Studios has saved me a lot of time.
Pixel Film Studios has saved me a lot of time. It gives me a very exciting video production. Friends who have seen my videos are very amazed by my videos ^^ I wish you more dance plugins.
26 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
We are grateful for the support, Akkarapat! 😊💖 We are so happy that you are satisfied with our products and have been using them to create awesome content!! Our goal is to provide incredible products that help you up the ante on your work without burning a hole in your wallet! 💸👍 We hope that you continue to enjoy our products! Best of luck on your future projects!! We know you're going to create great things! 😄
Thank You PFS
I have been using PFS plugins for several years in my works. PFS Much success. Whenever I have a problem, they solve my problem quickly by chatting with a live representative. Thank you PFS
25 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
We appreciate your kind words, Yusuf!! Our customer service agents are always trying their best to get you up and running in a flash! ⚡️Please reach out to us again if you ever have any more questions or comments! You can reach out to us again through the Live Chat and Ticket System athttps://bit.ly/PFS_Support.. We would love to help! 🥰
Super customer service!
I've been using PFS plug ins for several years on projects that I do for friends and family and they add so much to the production. Easy to use and lots of fun! Today some of my plug-ins randomly stopped working. I did a chat and got an immediate response from a live agent. They gave me a link to run a quick reinstall and as if by magic they are all up and running! Woo Hoo!
25 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you for your awesome feedback, Norma McGraw! We're so grateful to have incredible customers like you! We try our best to make sure that any and all issues you may be having get solved as soon as possible so that you can get back to working on your projects!! If you need any more help, feel free to reach out to us again- we're more than happy to help you with any questions or concerns regarding our products. Good luck on your next Project! 🥂
I have to say customer service is quick…
I have to say customer service is quick to answer and they do deliver. This is the second time and they have helped.
18 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you so much for your incredible feedback Bishen! We are more than happy to help you out with any issue faster than you can say Pixel Film Studios! 😎⚡️ If you need any further assistance, we would be more than happy to help you with any questions, comments, or concerns at https://bit.ly/PFS_Support. Live agents are available from 8 AM to 4 PM PST - just let us know how we can help and we will be on it ASAP! 👍
excellent customer service
I own several PFS plug ins and work great, errors happen sometimes so I contacted the technical team and it was actually an error on my part, but they managed to fix and explain the situation to me, very helpful polite and informative.
17 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
Your review means the world, Chris! Thank you for your support! We hope that you continue to enjoy your plugins, and if you encounter any more issues or just have a question, feel free to contact us again! We are here to help! 😊
I had trouble with the red screen and…
I had trouble with the red screen and my advisor was patient and led me to a solution
13 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
Many thanks for the support The Fog! 🙏 Thank you for taking the time to share your feedback about our customer service! We're always aiming to provide support that will get you up and running in a flash ⚡️Please feel free to contact us again via the chat bubble on our website if you need any assistance! Our live chat is open M-F 8AM - 4PM PST or you can leave a ticket and we will get back to you as soon as possible!
Absolutely phenomenal plugins for any…
Absolutely phenomenal plugins for any project and even better customer support!
11 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you so much for the support, Max Zoghbi! We try our best to make your editing process easier than ever to get the best results. We know your next video is going to rock! 😎🤘🎸
Honesty love the products this company…
Honesty love the products this company makes, but was concerned about compatibility w/ my new M1. I did have some issues, but I went to website, got an agent to assist and within a minute the issue was fixed and I was back up and running....if only all software developers were this responsive and easy to deal with. Thank you Pixel Film Studios!
3 de janeiro de 2023
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you for the support, Troy! We love hearing this feedback! We appreciate the support and we hope that you continue to enjoy our plugins! We got some really amazing ones coming out soon! 😎
The plug ins are AWESOME! The technical support is EVEN BETTER!
The plug-ins are awesome! They enhance every project I have worked on and take it to the next level. What I appreciate the most is the technical support that is available and the timely support you get so you can complete your projects on time.
27 de dezembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thrilled to hear that you are happy with the support you received, Sam!! We know that it can be frustrating when you encounter issues while installing plugins, which is why we aim to get you up and running faster than you can say Pixel Film Studios! We will always do our best to solve your issue as quickly as possible! 💪✨ We hope that you continue to enjoy your plugins, and if you encounter any more issues, feel free to contact us again! We are here to help! 😊
The customer service
The customer service: quick, precise, effective
23 de dezembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you Travis! We are glad to know that you had a positive experience with our customer support! We hope you continue to enjoy using our plugins!
If you use FCP you need to check this out!
I've been looking for plug-ins for FCP and was so happy to find this company. I do a one camera shoot so when I saw FCPX Camera and realized it would make my videos look a million times better and like I have a camera person shooting it, I HAD TO buy it. I also got the social media pack which is a lot of fun. Super easy to use and download.
22 de dezembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you so much for the support, John! We try our best to make your editing process easier than ever to get the best results. We know your next video is going to rock! 😎🤘🎸
Great time saver and creativity booster
Great time saver and creativity booster
PFS PlugIns are providing real value to my video creation process. Especially while trying new things and styles it is soooo helpful to have a set of tools ready to get used to provide quick results. I'm really recommending these plugins with a good price that exceeds the value you're getting out of it.
11 de dezembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thrilled to hear that you are happy with the plugins, PW FCPX! We hope that you continue to enjoy your plugins, and if you encounter any issues, feel free to contact us! We are here to help! 😊
I have been very pleased using Pixel…
I have been very pleased using Pixel Film Studio plug ins. They have saved me a significant amount of time in editing and allowed me to add additional flair to projects. The customer support has been very helpful and honestly couldn't recommend them enough. Obviously some plug-ins have more value than others and your needs will vary from mine but I'm sure there is at least one that you could benefit from.
9 de dezembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thanks for choosing Pixel Film Studios, Jusup Sandoval! We hope you continue to enjoy our products and get awesome results on your next project! 😊
I have many of their products
I have many of their products, and they are first-class, easy to use, well-designed, and save you a ton of time. They have a plug-in to do just about anything! On top of all this, they are reasonably priced. Finally, they have a support chat section that people respond to and help you when you need something. BRAVO Pixel Film Studios.
7 de dezembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Great feedback to get from you Jordan! We are overjoyed to hear that you are enjoying the plugins! We'd love to see what you are creating with our plugins! 😀
I really love Pixel Film Studios…
I really love Pixel Film Studios products I purchased. Easy to use and great results!! Their customer service is always great and help me to resolve issue so quick!
7 de dezembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you Media Focus, Inc! We are glad to know that you had a positive experience with our customer support! We hope you continue to enjoy using our plugins!
Resposta da Pixel Film Studios
We appreciate you taking the time to share your positive experience with us Hal Humphreys! Thank you so much for your support! We hope you enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
Not overpriced
I like that the plugins are not overpriced. Customer support is awesome with life chat option. The flexibility of titles could be improved though.
29 de novembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you so much for the kind words, Tibor! 😀 We do the best we can to provide easy to use products that produce great results for an affordable price.
I love Pixel Film Studios' plugins
I love Pixel Film Studios' plugins, and I also love their support! It's such a great company. Firstly, their transitions and titles are terrific, and I've used them on several professional and personal projects. Secondly, their support is outstanding. They are patient and know their stuff. Pixel Film Studios are my first choice for Final Cut Pro plugins!
23 de novembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
We appreciate you taking the time to share your positive experience with us MJF! Thank you so much for your support! We hope you enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
Awesome group of people to work with
Awesome group of people to work with. Cool products and makes it easy for FCPX. Great service and support!
21 de novembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you for your support, Dan! 🥰 We are so happy to hear that you were satisfied with our products and the customer service that you received! We try our best to always make sure our customers are satisfied with our products and that they are easily able to get personal assistance when you guys have a problem. We hope you continue to enjoy our products and have a great day! Please contact us again if you have any questions, concerns, or comments! 👍
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