I've been using Pixel Film Studios plugins for a while, and their email support is super fast—every time they helped me solve issues quickly. They have a huge variety of plugins that work for almost a... Ver mais
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Veja o que dizem as avaliações
I’ve been using Pixel Film Studios plugins with Final Cut Pro since 2017. I started with their transition effects, and now I rely on their tracking tools daily—they consistently deliver excellent res... Ver mais
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A great source of professional plugins, which for Final Cut can be a somewhat limited choice. Very good email support, Ive had a few issues over the years with their plugins, but typically easy enough... Ver mais
A empresa respondeu
I rarely leave negative reviews, but this experience was genuinely frustrating from start to finish. I purchased a Pixel Film Studios stabilizer plugin and signed up using my Google account, whi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 2006, Aliso Viejo, California-based Pixel Film Studios is an innovative developer of visual effects tools for the post-production and broadcast community. Their products are integrated with popular non-linear editing and compositing products from Apple FCPX. Apple, the Apple logo, Mac OS X, and Macintosh are registered trademarks of Apple Inc. in the U.S. and/or other countries. All other trademarks and trade names are the property of their respective owners.
Informações de contato
120 Vantis, 92656, Aliso Viejo, Estados Unidos
- 949-540-6752
- support@pixelfilmstudios.com
- pixelfilmstudios.com
4,2
Muito Bom
824 avaliações
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am delighted with my new PixelFilm Plugs!
In my beginnings in Final Cut they have given me a lot of creativity, they are practical, comfortable and with very good results. In addition, of all the installations I only had one incident with one installation and a support agent solved it quickly and comfortably through the chat in three minutes. Fantastic!
15 de novembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you for your support, Jordi! 🥰 We are so happy to hear that you were satisfied with our products and the customer service that you received! We try our best to always make sure our customers are satisfied with our products and that they are easily able to get personal assistance when you guys have a problem. We hope you continue to enjoy our products and have a great day! Please contact us again if you have any questions, concerns, or comments! 👍
Great experience
Great experience! Very good attention - walked me through the whole process when I needed to re-install!
10 de novembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Glad to hear that we could help you out, Clara! Please contact us again at our support chat if you ever need further assistance. Our Live Chat & Ticket support is available M-F 8 AM to 4 PM Pacific Time.
https://bit.ly/PFS_Support
Hallo meine Plug Ins lassen sich nicht…
Hallo meine Plug Ins lassen sich nicht mehr auf meinem MacBook installieren woran kann es liegen? Habe Programme neu runtergeladen sogar so oft das ich auf eins nicht mehr zugriff habe. Trotzdem lassen sich die übrig gebliebenen Programme nicht installieren?!?!?!
6 de novembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Hallo, Sunny Funny Show! Es tut uns leid zu hören, dass Sie Probleme mit den Plugins haben. Wenn Sie Hilfe zu den von Ihnen erworbenen Plugins benötigen, wenden Sie sich bitte an unser Support-Team.
Live-Chat ist auf der Website der Pixel Film Studios verfügbar: M–F 20:00–16:00 Uhr pazifischer Zeit.
Tickets können jederzeit über den Chatbot eingereicht werden. Bitte beachten Sie, dass es 24-48 Stunden dauern kann, bis Tickets eine Antwort erhalten, da unsere Mitarbeiter nur während der Geschäftszeiten antworten können. 👍
http://bit.ly/PFS_Support
Great Product and Support
I have enjoyed using my plugins for FinalCutX since 2016. Most of the plugins I have downloaded have been very easy to use and the effects have made my videos stand out. The support is excellent and knowledgable! When I got a new computer and was not able to trouble shoot the issues on my own, the support stayed on the chat with me until I was fully functional again. This is a company that has excellent effects and great support. It is easy to find your downloads on their site for whenever you need them again. No regrets in these purchases.
4 de novembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you so much Jason for your glowing review! We're more than happy to help out with any issue! We hope that you enjoy your plugins and we truly appreciate your support over the years! It helps us keep going so that we can continue to offer awesome plugins for FCPX. Please feel free to contact us again if you need any further assistance! 😄
https://bit.ly/PFS_Support
BEST COSTUMER SERVICE I'VE EVER SEEN
Hello, I had a few issues with installing the plugins on my Mac, well the team was just amazing. Thank you all for the great plugins and the even better service.
27 de outubro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
We are happy to hear that you had a positive experience with our support agent, Chris! We aim to provide a positive experience for each and every customer! Thank you for contacting us so we could help you solve the issue! 😀
Best plugins and the best support
Long time customer, Pixel Film Studios have the best plugins for Final Cut Pro, and the support is always there to help in case you need.
26 de outubro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Happy to hear you're pleased with our support,Nelson! We will always do our best to solve your issue as quickly as possible! Hope you enjoy the plugin and we can't wait for you to see what else we have in store for the FCPX Community! 😉
FCPX Editing Suite Bundle
I bought the FCPX Editing Suite Bundle. I love the Stabilization and Defocus. I do real estate videos and I sometimes have shaky shots and want the subject to be in the center and it makes it look so nice. Also, I love the defocus feature because I get caught in the mirrors so I can easily track myself with key framing individually. Also can't wait to use the PIP to highlight certain features in the house.
25 de outubro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Great feedback to get from you Danny! We are overjoyed to hear that you are enjoying the plugins! We'd love to see what you are creating with our plugins! 😀
Awesome time Products
Pixel plugins has really helped me be more creative and saving me time! My Clients Love it and a Happy client make me happy!
19 de outubro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
We appreciate you taking the time to share your positive experience with us Chris! Thank you so much for your support! We hope you enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
Pixel Films Studios Plugins 👍🏻
I love Pixel Films Studios products. They have an incredible selection of plugins.
12 de outubro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Glad to hear the plugins are performing well for you, Marcelo! We got plenty more in store so stay tuned! 😉
Problem fixed in less than 30min
I was facing a Red Screen error on two different plugins (FCPX Stabilizer 2.0 & Motion Blur). The support team was able to sort me out in less than 30min.
I wish support was always that good!
10 de outubro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you for your wonderful words, Baptiste Lejeune! We appreciate your support and are glad to hear that you were able to get up and running fast thanks to the help of our customer service!
If you ever need any more assistance, please feel free to contact us again! 😊
https://bit.ly/PFS_Support
Customer service is amazing
Very cool features in the software I bought...I have to say the customer service is awesome...I had a problem with downloading and they responded immediately...They walked me through things easily and I am enjoying my purchase now....
7 de outubro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
We appreciate you taking the time to share your positive experience with us green man! Thank you so much for your support! We hope you enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
everything great
My experience with the plugins has been fantastic, it has simplified my work and saved me time and the support has been very good, I am very grateful to Chloe, she guided me step by step with my installation problem
3 de outubro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
We appreciate you taking the time to share your positive experience with us Pepe Are! Thank you so much for your support! We hope you enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
Pixel Film studios is the GOAT for plug ins and customer service
I have used Pixel film plug ins and effects for years. Best FCPx plug ins... in the game! Great customer service and ease of use make me a continued customer with them. Def a five star company and they are my go to for the latest in video FX and plug ins
29 de setembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Great feedback to get from you Mike! We are overjoyed to hear that you are enjoying the plugins! We'd love to see what you are creating with our plugins!
Amazing agent
I couldn't get a plug in to work, and one of the agents worked with me for two hours until it finally worked. I am so grateful.
13 de setembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thrilled to hear that you are happy with the support you received, Matt!! We know that it can be frustrating when you encounter issues while installing plugins, so we appreciate your patience! 💪✨ We hope that you continue to enjoy your plugins, and if you encounter any more issues, feel free to contact us again! We are here to help! 😊
Social Mega Pack Review
This Social Mega Pack is awesome and a must have for anyone that is creating content for social media. Huge time saver, professional looking graphics and easy to use!
1 de setembro de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
We are grateful for the support, Al! 😊💖 We are so happy that you are satisfied with our products and have been using them to create awesome content!! Our goal is to provide incredible products that help you up the ante on your work without burning a hole in your wallet! 💸👍 We hope that you continue to enjoy our products! Best of luck on your future projects!! We know you're going to create great things! 😄
I love all PFS pluggins
I am a user of PFS plugins since 8 years, I really love them and still use them.
23 de agosto de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you for the support, David! We love hearing this feedback! We appreciate the support and we hope that you continue to enjoy our plugins! We got some really amazing ones coming out soon! 😎
Using PFS Plugins for some years now.
I've been using a number of Pixel Film Studio plugins for FCPX for a number of years and have found them excellent. Easy to use and very professional. When I've had a problem, which is very rare, PFS have sorted it out for me easily. I would recommend Pixel Film Studios to everyone.
19 de agosto de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
We appreciate your continued support Peter! We are so thankful to know that we’ve got incredible customers making awesome things with our plugins. Now get out there and get back to editing that awesome video!
My goto for plugins!
I've used this company for over a year. They are really quick to respond if you have any issues and their products are great. Really good value for money and now I'm using an M1 processor I'm absolutely flying! Keep up the good work Pixel :)
19 de agosto de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
We appreciate you taking the time to share your positive experience with us Dee! Thank you so much for your support! We hope you enjoy the plugins! 😊 Please feel free to contact us again if you have any further questions or comments, we would be more than happy to help! 👍
I create videos for real estate
I create videos for real estate, church functions, and marketing. The Tracking plug ins make my project come alive. Deeply appreciate the plug in and customer service assisting install.
17 de agosto de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you Matt! We are glad to know that you had a positive experience with our customer support! We hope you continue to enjoy using our plugins!
BEST PRODUCTS & PLUGINS
I'm using Pixel Film Studios plugins & products from last 2 years, it had made my workflow very easy & fast with great quality. All of their plugin's are absolutely amazing. their customer support is also good, whenever i need help I send chat request & within few minutes they reply and help me.
at last PIXEL FILM STUDIOS is wonderful had a great experince with them.
12 de agosto de 2022
Avaliação não solicitada
Resposta da Pixel Film Studios
Thank you for your awesome feedback, Subhash! We're so grateful to have incredible customers like you! We try our best to make sure that any and all issues you may be having get solved as soon as possible so that you can get back to working on your projects!! If you need any more help, feel free to reach out to us again- we're more than happy to help you with any questions or concerns regarding our products. Good luck on your next Project! 🥂
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