The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly. The items were made promptly (quicker... Ver mais
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The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly. The items were made promptly (quicker... Ver mais
A empresa respondeu
It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their op... Ver mais
A empresa respondeu
The salesman Michael was very polite and friendly and helpful & when he came to fit the curtains he was very helpful.we are very pleased with the service we received from Plumbs & would recommend them... Ver mais
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Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite. Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in... Ver mais
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Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Brookhouse Mill, PR17PZ, Preston, Reino Unido
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I had a nice comfortable chair. Now it is a beautiful and comfortable chair. The whole process was very easy and Plumbs work to a high quality

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Excellent service from the Plumbs representative who came to our house with samples of fabric and the member of the team who delivered the finished cover.
The fit is perfect! Thank you.

Resposta da Plumbs
Initial contact with the company was easy but the best thing about our experience was Katie. She contacted us, came when she said she would and was really helpful with material and colour choices. From then on, measurement, payment and fitting happened on time and according to her advice.

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I contacted Plumbs to plan new curtains for dining room and hall. Your consultant arrived as arranged. Adam Thompson was very helpful. There was good choice of fabric and design. He was happy to return several weeks later to confirm all and process the order.
Fitting was arranged within the predicted timeframe. Clive fitted the curtains, he is obviously very experienced. He was happy to explain the process, answer queries and respond to input from me. The fitting and finished product looks great.

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As a repeat customer I had high expectations. Once again, I was blown away by the quality of workmanship, attention to detail and customer service. Plumbs is a top-class firm which deserves its fine reputation. I will tell my friends.

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I had an excellent experience with plumbs from the initial visit through until the covers were fitted. Everything was explained to me and the the fitters was really polite and focussed on his job and I would have no hesitation recommending the company to anyone else.

Resposta da Plumbs
Last Fri I waited in all afternoon for the Plumbs Loose Covers salesperson to return to measure up & finalise the order, placed the previous Fri afternoon.
She had given me the time of 12 noon, but failed to show. Initially I thought she was "running late".
At approx 3.00pm I tele her, she didn't pickup.
At 3.15pm I sent a text querying the time, no answer (till the following Weds, saying she had been in London for 4 days, I appreciate Tracy will get more commission there, but like the saying goes "Manners make the man" ).
At 4.00pm I tele Head Office explaining my problem they said, they would email her.
Plumbs advertise "good customer service", not in my case, I got a Lack of Common Courtesy, for this reason I will not continue my order/business with Plumbs Loose Covers.

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Helpful advice, talented experienced seamstresses, an excellent service. Thank you.

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Good, personal approach. Very efficient and flexible (the lovely Jessica).
End result is very much as I expected.

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Have used Plumbs previously and the service is good. There is always an actual person to speak to with enquiries and not a ‘machine’ which makes a change!
Pleased with the quality and service.

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Both the covers and the service were perfect. We have two new sofas for a fraction of the normal price!

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I found Amanda Skerritt to be very knowledgeable about her products and helpful in every way on her visits. She was very competent in guiding me to the best material for my particular shaped sofa and I am delighted with the results after she fitted the covers today.

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We had an excellent service from start to finish. Barbara was very helpful in helping us chose the fabric for our sofas, and was a pleasure to deal with.

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Appointment was easy to book. Agent arrived between time slot allocated. Fabric samples were shown, and choice was selected. Curtains were delivered and hung by the agent. All looked superb.

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The small settee is fine but the cushions on the larger settee perhaps would have benefitted with zoos?
I suggested tomthe lady that maybe zips were not necessary
So my fault But they were in the estimate!

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The making and completing of my 3 piece suite covers were immaculate. Beautiful fabric and fittings excellent.

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Brilliant experience purchasing shutter blinds from Plumbs. Anthony and the team provided a great service, and were kind and friendly. The quality of the blinds and fitment are fantastic. Will be returning at some point in the future.

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My sofa and chairs look and feel like new. The covers and new cushion infils are fitted to perfection. From my Home Consultant Barbara to all the team at Plumbs who make these covers I thank you all. I am a very pleased and happy customer.

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