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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Will definitely buy from again. Great quality shoes for a steal, wife's happy, and customer service is superb. Also want to give a shout out to Anna & Marie for helping me with my shipping & tracking... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased a dress and shoes, and I have mixed but mostly positive feedback. The dress was absolutely beautiful – the material felt lovely and high quality, and the fit was perfect. I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a pair of knee high boots from Public Desire and unfortunately they did not fit so I had to send the item back. Unfortunately, Royal Mail lost my item in the post when I returned them. When... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The boots look amazing and fit really well. The outer material is beautiful, though the inner lining isn’t the same quality. They arrived in good condition and overall I’m really happy with them. T... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados
  2. Loja de Roupas
  3. Loja de Malas e Bolsas
  4. Loja de moda feminina

Escrito pela empresa

Public Desire is a global online footwear brand selling new styles daily to fashion forward girls looking for stylish updates without breaking the bank! As our unique products are in demand from fashionistas all around the globe, we ship to all countries right here from our global distribution centre in the UK! Our Manchester base is a hub of creativity, with extensive outreach within social media to bloggers and our amazing followers, we aim to bring you the newest styles at a great price. Through our innovative approach and fashion instincts we aim to tread (ever so stylishly) where other retailers don’t. That’s enough about us, we’d rather hear from you...


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love my new boots!!

Love my new boots!!! Great price and fast delivery. Will defo shop here again.

14 de abril de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Trieda,

Thank you for your wonderful feedback! We're thrilled to hear that you love your new boots! At Public Desire, we strive to offer not only stylish products but also great prices and fast delivery, so it's fantastic to know that we met your expectations.

We appreciate your support and look forward to serving you again in the future.

Thank you for choosing Public Desire!

Sarah x

Avaliado com 5 de um total de 5 estrelas

Great service from Anna & Marie full of…

Great service from Anna & Marie full of care i highly recommend them. Keep the good work going. You 2 been really helpful thank you so much.

15 de abril de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Teddy,

Thank you for your wonderful feedback regarding your experience with Anna and Marie. We are thrilled to hear that they provided you with exceptional service and demonstrated genuine care throughout your interaction.

At Public Desire, we strive to ensure that our customers receive the highest level of support, and it is gratifying to know that Anna and Marie were able to assist you effectively. Your recommendation means a lot to us, and we will certainly share your kind words with them.

We appreciate your support and look forward to serving you again in the future.

Laura x

Avaliado com 5 de um total de 5 estrelas

Delivery was swift and handled with care

Delivery was swift and handled with care

13 de abril de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Rose,

Thank you for your feedback regarding your recent order with Public Desire. We are delighted to hear that your delivery was swift and handled with care.

At Public Desire, we strive to ensure that every aspect of your shopping experience, from order processing to delivery, meets your expectations. Your satisfaction is our top priority, and your positive feedback motivates us to continue providing excellent service.

We appreciate your support and look forward to serving you again in the future.

Sam x

Avaliado com 5 de um total de 5 estrelas

Will definitely buy from again

Will definitely buy from again. Great quality shoes for a steal, wife's happy, and customer service is superb. Also want to give a shout out to Anna & Marie for helping me with my shipping & tracking issue. You guys are amazing

14 de abril de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Zac,

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us at Public Desire. Your satisfaction is our top priority, and it's great to know that you found our shoes to be of great quality at an excellent price.

We are especially pleased to hear that your wife is happy with her purchase. Our team strives to provide exceptional customer service, and it's fantastic to know that Anna and Marie were able to assist you effectively with your shipping and tracking concerns.

Your kind words motivate us to continue delivering the best possible service and products. We look forward to serving you again in the future.

Laura x

Avaliado com 5 de um total de 5 estrelas

I loooove the shoes

I loooove the shoes. They are so nice nd sexy thank you very much

13 de abril de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Nemmy,

Thank you so much for your wonderful feedback! We are thrilled to hear that you love the shoes and find them both nice and sexy. Your satisfaction is our top priority, and it’s always rewarding to know that our products meet your expectations.

We appreciate your support and hope to see you again soon at Public Desire!

Sarah x

Avaliado com 5 de um total de 5 estrelas

Excellent Stylistic and gorgeous !!!!

13 de abril de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi,

Thank you for your feedback! We are thrilled to hear that you found our products to be excellent, stylistic, and gorgeous. Your satisfaction is our top priority, and it’s wonderful to know that our offerings have met your expectations.

We appreciate your support and look forward to serving you again soon!

Amy x

Avaliado com 4 de um total de 5 estrelas

Excellent shopping experience

Excellent shopping experience. Shoes looked fab as in the pictures. Only thing is a jewel came off on both shoes after one wear.

28 de março de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Zita,

Thank you for taking the time to share your feedback regarding your recent shopping experience with Public Desire. We are delighted to hear that you found the shoes to be fabulous and that they matched your expectations based on the pictures.

However, we are truly sorry to learn about the issue you faced with the jewels coming off after just one wear. This is certainly not the level of quality we aim to deliver to our valued customers, and we appreciate you bringing this matter to our attention.

To ensure we address your concerns promptly and to your satisfaction, we kindly ask you to reach out to our dedicated support team at help@publicdesire.co.uk. They are ready and eager to assist you in resolving this issue and will work to find a suitable solution.

Thank you once again for choosing Public Desire.

Sam x

Avaliado com 5 de um total de 5 estrelas

Item received on time

Item received on time. A fabulous pair of boots that are really comfortable and look great. So pleased

2 de abril de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Susan,

Thank you for your feedback! We are thrilled to hear that your item arrived on time and that you are enjoying your fabulous new boots. It’s wonderful to know that they are not only comfortable but also look great on you.

At Public Desire, we strive to provide our customers with high-quality products that meet their expectations, and your satisfaction is our top priority.

We appreciate your support and hope to serve you again in the future!

Laura x

Avaliado com 5 de um total de 5 estrelas

Worth the spend

Speedy delivery, sensible pricing and great products. My fiancée loves the shoe range especially.

27 de março de 2026
logotipo da Public Desire

Resposta de Public Desire

Hi Peter,

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found your experience with Public Desire to be worth the spend.

Your comments about our speedy delivery, sensible pricing, and great products truly resonate with our commitment to providing excellent service and high-quality items. We are particularly delighted to know that your fiancée loves our shoe range. We strive to offer a diverse selection that meets the tastes and preferences of our valued customers.

We appreciate your support and look forward to serving you again in the future.

Thank you for choosing Public Desire!

Sarah x

Avaliado com 5 de um total de 5 estrelas

Absolutely fabulous white boots

I'm rating it 5 stars because the customer service was great, even though it seems my order was not shipped as scheduled. Also the boots are absolutely fabulous, I LOVE them! Thank you

27 de março de 2026
logotipo da Public Desire

Resposta de Public Desire

Hi,

Thank you for your wonderful feedback regarding your recent experience with Public Desire. We are thrilled to hear that you absolutely love your new white boots and that our customer service team made a positive impression on you.

We sincerely apologise for any inconvenience caused by the delay in shipping your order. We understand how important it is for our customers to receive their items on time, and we appreciate your patience and understanding in this matter.

Your satisfaction is our top priority, and we are committed to ensuring that your experience with us is nothing short of excellent. If you have any further questions or need assistance with anything else, please do not hesitate to reach out.

Thank you once again for your kind words and for choosing Public Desire. We look forward to serving you again in the future!

Laura x

Avaliado com 5 de um total de 5 estrelas

I recently purchased a dress and shoes

I recently purchased a dress and shoes, and I have mixed but mostly positive feedback.

The dress was absolutely beautiful – the material felt lovely and high quality, and the fit was perfect. I felt amazing wearing it and received so many compliments throughout the day. I genuinely loved it!

The shoes looked great and matched the outfit nicely, but unfortunately they were a bit tight and became uncomfortable after wearing them for a while.

Overall, I’m really happy with the dress and would definitely recommend it. Just a small improvement needed on the comfort of the shoes.

28 de março de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Felicia,

Thank you for taking the time to share your feedback regarding your recent purchase from Kaiia. We are thrilled to hear that you found the dress to be absolutely beautiful, with high-quality material and a perfect fit. It's wonderful to know that you felt amazing wearing it and received so many compliments throughout the day. Your satisfaction with the dress is greatly appreciated!

We also appreciate your feedback regarding the shoes. While we are glad to hear that they complemented your outfit, we are sorry to learn that they were a bit tight and became uncomfortable after extended wear. Comfort is just as important as style, and we take your comments seriously as we strive to improve our products.

To ensure a better experience in the future, we recommend considering a different size or style that may offer a more comfortable fit. Your feedback is invaluable to us, and we will certainly take it into account as we continue to enhance our offerings.

Thank you once again for your insights. We hope to serve you better in the future and look forward to your next visit.

Sarah x

Avaliado com 5 de um total de 5 estrelas

Return Lost In Post - So Helpful!

I bought a pair of knee high boots from Public Desire and unfortunately they did not fit so I had to send the item back. Unfortunately, Royal Mail lost my item in the post when I returned them.
When I found out this happened I emailed Public Desire and explained the situation, the ladies that dealt with my situation (Amy & Marie) were so helpful! I had my refund processed less than 24 hours after sending the email and they are dealing with getting compensation from Royal Mail. I cannot fault Public Desire at all they were so helpful! Would definitely recommend

27 de março de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Olivia,

Thank you for sharing your feedback regarding your recent experience with Public Desire.

We are delighted to hear that our customer service representatives, Amy and Marie, were able to assist you effectively during this challenging situation. Our team strives to provide prompt and helpful support, and it’s wonderful to know that your refund was processed within 24 hours of your email.

Your satisfaction is our top priority, and we are committed to ensuring that our customers have a positive experience with us.

Thank you for your recommendation, and we hope to serve you again in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.

Sarah x

Avaliado com 5 de um total de 5 estrelas

The customer service team helped me out…

The customer service team helped me out so much!! super satisfied with the service, quality of my shoes n everything 🫶🏼

19 de março de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

HI,

Thank you for your wonderful feedback! We're thrilled to hear that our customer service team was able to assist you effectively. At Public Desire, we strive to provide not only high-quality products but also a seamless shopping experience.

Your satisfaction with both the service and the quality of your shoes is incredibly important to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Thank you for choosing Public Desire!

Sam x

Avaliado com 5 de um total de 5 estrelas

fast shipping

fast shipping, great value for money and brilliant quality products!

19 de março de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Rubius,

Thank you for taking the time to share your feedback with us! We are thrilled to hear that you experienced fast shipping, found our products to be of great value for money, and were impressed with the brilliant quality of our offerings.

At Public Desire, we strive to provide our customers with the best possible shopping experience, and your positive comments reaffirm our commitment to excellence. If you have any further thoughts or suggestions, please feel free to reach out. We value your input and look forward to serving you again in the future.

For more information about our products or to explore our latest collections, please visit our website at https://www.publicdesire.com/

Thank you once again for your support!

Laura x

Avaliado com 5 de um total de 5 estrelas

Quick delivery excellent customer…

Quick delivery excellent customer service

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi,

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you experienced quick delivery and received excellent customer service during your recent interaction with Public Desire.

Your satisfaction is our top priority, and it is wonderful to know that we met your expectations.

Thank you once again for your kind words, and we look forward to serving you again soon!

Sam x

Avaliado com 5 de um total de 5 estrelas

Exactly as seen in the photo

Exactly as seen in the photo, well packaged

23 de março de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Robyn,

Thank you for your valuable feedback! We're thrilled to hear that your order arrived exactly as seen in the photo and was well-packaged. At Public Desire, we strive to ensure that our customers receive their items in perfect condition and as expected.

We appreciate your support and look forward to serving you again in the future.

;Laura x

Avaliado com 5 de um total de 5 estrelas

Outstanding


I am emailing to say. I think your service is amazing.

I ordered my boots last night at 10:23 pm they arrived today at 12.45pm.

I tracked them and was very happy with the communication outlet.

Thank you to your team and everyone involved

13 de março de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi Miss L Kelly,

Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with Public Desire.

We strive to provide our customers with timely updates and efficient service, and it’s rewarding to hear that our efforts have made a difference for you.

Your kind words will be shared with our team, as they work diligently to ensure a seamless shopping experience for all our customers. We appreciate your support and look forward to serving you again in the future.

Thank you once again for choosing Public Desire!

Sarah x

Avaliado com 5 de um total de 5 estrelas

Great 👍 Delivery

Great 👍 Delivery , Great packaging, and a nice surprise when opening,

Regards

Beverley Grant

24 de fevereiro de 2026
logotipo da Public Desire

Resposta de Public Desire

Hi Beverley.

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience with your delivery and that the packaging met your expectations.

At Public Desire, we strive to ensure that every aspect of your order, from the moment it leaves our facility to the moment it arrives at your doorstep, reflects our commitment to quality and customer satisfaction. We are especially pleased to know that you enjoyed the surprise element when opening your package; we believe that unboxing should be an exciting part of the shopping experience.

We look forward to serving you again in the future.

Sarah x

Avaliado com 5 de um total de 5 estrelas

"Ill be back.....again n again!" 🙂✌️

Cmon guys, its 5stars as per,😀😀👍... never any issues, never had lost or damaged goods, always turn up on time , and always well loved by my friends , 😀👍
Keep up the excellent service ive known from day 1, ....and no doubt ill be back , ✌️✌️😀

2 de março de 2026
Avaliação não solicitada
logotipo da Public Desire

Resposta de Public Desire

Hi John,

Thank you for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that you consistently have a positive experience with us at Public Desire.

It's fantastic to know that our products have always arrived on time and in perfect condition, and that they are well-loved by your friends. Your loyalty means a lot to us, and we are committed to maintaining the high standard of service you have come to expect since day one.

We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for being a valued customer!

Sarah x

Avaliado com 1 de um total de 5 estrelas

Dress came broken

24 de fevereiro de 2026
logotipo da Public Desire

Resposta de Public Desire

Hi,

We are truly sorry to hear that the dress you received arrived in a faulty condition. We understand how disappointing this can be, and we want to make this right for you.

Upon reviewing our records, it appears that we have not yet received any communication from you regarding this issue. To ensure we address your concerns promptly, I have escalated this matter to our support team. They will be reaching out to you shortly to assist you with a resolution.

Please keep an eye on your email for their message, as they will provide you with the next steps to rectify this situation. Your satisfaction is very important to us, and we appreciate your patience as we work to resolve this matter.

Amy

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