One of tge best faux furs at the moment plus great cost, quality of fur excellent and colour is tasteful animal print....being picky...no lining, but heh cute everyday winter jacket jeans boots and... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Ordered 2pair of boots and a bag. All very reasonably priced. The boots are black patent and look amazing on. They are sized well and comfortable. The boots arrived very quickly after ordering. Goo... Ver mais
A empresa respondeu
Na Public Desire, sem našla čudovite škornje. Kupila sem dvojne. Za prvi nakup sem dobila lep popust. Malo se mi je zakompliciralo na carini, ker nisem bila pozorna, da sta dve pošiljki. na Public De... Ver mais
A empresa respondeu
This was my first time using this company and I ordered some red satin court shoes and they were exactly how they looked in the picture, a lovely vibrant colour. Ordered a size 4 which is my size but... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Public Desire is a global online footwear brand selling new styles daily to fashion forward girls looking for stylish updates without breaking the bank! As our unique products are in demand from fashionistas all around the globe, we ship to all countries right here from our global distribution centre in the UK! Our Manchester base is a hub of creativity, with extensive outreach within social media to bloggers and our amazing followers, we aim to bring you the newest styles at a great price. Through our innovative approach and fashion instincts we aim to tread (ever so stylishly) where other retailers don’t. That’s enough about us, we’d rather hear from you...
Informações de contato
M27 9HF, Swinton
- help@publicdesire.co.uk
- publicdesire.com
4,6
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hassle free customer support!
I returned a pair of heels (nothing wrong with them but didn’t go with my outfit I had planned) but I hadn’t received a refund yet. I dreaded having to contact customer support because my experience with other retailers has been a headache! Marie on the team was soooo helpful and communicative. Didn’t have to chase her for a response or update. She resolved my issue straight away and it was refreshing to have such a drama free/no hassle interaction! Thanks Marie!!
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi April,
Thank you for sharing your feedback regarding your recent experience with us at Public Desire.
We strive to provide excellent customer service, and it’s wonderful to hear that we met your expectations in this instance. We appreciate your kind words about Marie's assistance.
Sarah x
Excellent support
I would like to sincerely thank Lucy and Marie for their kindness, responsiveness, and willingness to help. They gladly took the time to provide me with clear and accurate answers. I am very satisfied with their support and professional approach.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Valentina,
Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience with Lucy and Marie. Their dedication to providing exceptional customer service is truly commendable, and we are proud to have team members who embody such kindness, responsiveness, and a genuine willingness to assist our customers.
Your satisfaction is our top priority, and it is wonderful to know that Lucy and Marie were able to provide you with clear and accurate answers to your inquiries. We strive to ensure that every interaction you have with us is professional and helpful.
Thank you once again for your kind words, and we look forward to serving you again soon.
Sarah x
Excellent quality
The order came fast, dress was AMAZINGGGGG and i loved the colour so much it was exactly how it was in the picture. Public desire can never let me down love them sooo much.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Ellie,
Thank you for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience with your recent order from Public Desire. Your satisfaction is our top priority, and your insights truly motivate us to keep delivering exceptional products and services
Thank you for choosing Public Desire, we look forward to serving you again soon!
Amy x
Amazing service
Amazing service, brilliant price point, gorgeous shoes beautifully packaged
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi,
Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience with us at Public Desire Your satisfaction is our top priority, and it's fantastic to know that you found our service to be exceptional.
We take great pride in offering a brilliant price point while ensuring that our products, like the gorgeous shoes you mentioned, are beautifully packaged. It's always our goal to provide not only quality footwear but also an enjoyable shopping experience.
We value your input and look forward to serving you again in the future!
Thank you for choosing Public Desire.
Sarah x
I had a query about my order and a girl…
I had a query about my order and a girl Amy dealt with my problem. She resolved this quickly and effectively. She was very professional and understanding. Would definitely use the site again as the response time was quick and dealt with appropriately.
Thank you Amy.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Lauren,
Thank you for taking the time to provide your feedback regarding your recent experience with Public Desire. We are thrilled to hear that Amy was able to assist you effectively with your order query.
Your kind words about her professionalism and understanding are greatly appreciated. We strive to provide prompt and effective support to all our customers, and it’s wonderful to know that we met your expectations in this instance.
Thank you for choosing Public Desire, we look forward to serving you again soon.
Sarah x
very good!!
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
Hi Sofia,
Thank you for your feedback! We're thrilled to hear that you had a very good experience with us. Your satisfaction is our top priority, and your input helps us continue to improve.
We appreciate your support and look forward to serving you again soon!
Laura x
After a delivery error Marie was great…
After a delivery error Marie was great an efficient at helping resolve the issue :)
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
HI Sarah,
We are pleased to hear that Marie was able to assist you effectively in resolving the issue. Our team strives to provide exceptional service, and it’s wonderful to know that Marie was able to meet your needs with efficiency and professionalism.
Thank you for choosing Public Desire, we appreciate your understanding and look forward to serving you again in the future.
Laura x
Have ordered from Public Desire a few…
Have ordered from Public Desire a few times. There fast at dispatch n Parcels are wrapped great. This time delivery was really bad with Royal Mail, id received a message to say they had it n it was out for delivery. A lie it never came, then said it had been taken to a further away Royal Mail. Eventually I waited nearly a week for my parcel. I even went to complain at there office
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
HI Suzanne,
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback and are truly sorry to hear about the difficulties you encountered with your recent delivery.
At Public Desire, we are committed to ensuring that our customers receive their orders promptly and in excellent condition. While we are pleased to know that you have had positive experiences with our dispatch and packaging in the past, we sincerely regret that this particular delivery did not meet your expectations.
Please rest assured that we will raise this matter with our Royal Mail account manager to ensure that such issues are addressed and improved in the future.
We appreciate your support and look forward to serving you again soon.
Sarah x
Price was so affordable
Price was so affordable
Quality was really excellent
Size spot on...
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
Hi Prim,
Thank you for your feedback! We're thrilled to hear that you found our prices to be so affordable. At Public Desire, we strive to offer our customers high-quality products without breaking the bank.
It's wonderful to know that the quality of your purchase met your expectations. We take great pride in ensuring that our items are made to the highest standards.
We appreciate your support and look forward to serving you again!
Amy x
Great quality product speedy delivery…
Great quality product speedy delivery and amazing price
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
Hi Stephen,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are satisfied with the quality of our products, the speed of delivery, and the competitive pricing we offer.
At Public Desire, we strive to provide our customers with an exceptional shopping experience, and it is rewarding to know that we have met your expectations. Your positive comments motivate us to continue delivering high-quality products and excellent service.
We appreciate your support and look forward to serving you again in the future.
Thank you for choosing Public Desire!
Laura x
Ordered day before hogmanay got them in…
Ordered day before hogmanay got them in time,absolutely beautiful shoes.cant believe he gorgeous they both were,👌👌
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
Hi Samantha,
Thank you for your wonderful feedback! We are thrilled to hear that your order arrived just in time for Hogmanay and that you found the shoes to be absolutely beautiful.
At Public Desire, we strive to provide our customers with stunning products that enhance their style, and it’s fantastic to know that you were pleased with your purchase. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us.
We look forward to serving you again in the future!
Sarah x
Omg shoes are the best!
Omg shoes are the best!! They kept coming up on my socials & I eventually ordered for a wedding-STUNNINGGGGGGG!! & fast delivery too- VERY HAPPY!!xx
3 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Sophie,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your new shoes from Public Desire. It's fantastic that they caught your eye on social media and that you decided to order them for a wedding.
We strive to provide stunning products and fast delivery, so it’s great to know that we met your expectations. Your satisfaction is our top priority, and we are delighted to have contributed to your special occasion.
We hope to see you again soon.
Laura x
Deluvered on time sandals same as image
Deluvered on time sandals same as image
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Ruksana,
Thank you for your feedback regarding your recent purchase from Public Desire. We are delighted to hear that your sandals were delivered on time and that they match the image you saw online.
Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us.
Thank you for choosing Public Desire!
Amy x
The boots I ordered came on good time
The boots I ordered came on good time, and were packaged very well. I would buy from here again.
28 de dezembro de 2025
Resposta da Public Desire
Hi Elizabeth,
Thank you for your feedback! We are thrilled to hear that your boots arrived on time and were packaged to your satisfaction. At Public Desire, we strive to provide our customers with high-quality products and a seamless shopping experience.
Your positive experience is important to us, and we are delighted that you would consider purchasing from us again.
We look forward to serving you again soon!
Sam x
Marie ha solucionado genial el problema
Marie ha sido encantadora y me ha solucionado con mucha rapidez una incidencia con el paquete. La comunicación con ella ha sido muy fácil y estoy agradecida por el trato que he recibido.
Muchas gracias Marie!
4 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hola Sofia,
Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente experiencia con nosotros en Kaiia. Nos complace saber que Marie le brindó un servicio excepcional y resolvió rápidamente su problema con el paquete.
Su satisfacción es nuestra máxima prioridad, y es maravilloso saber que la comunicación con Marie fue sencilla y que pudo ayudarle eficazmente. Agradecemos sus amables palabras y le haremos llegar su agradecimiento.
Gracias nuevamente por sus comentarios y esperamos poder atenderle de nuevo pronto.
Sarah x
Really good service
Really good service. I loved my boots they ate down. I’ll be buying more shoes from you in the future.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
Hi,
Thank you for your wonderful feedback! We are thrilled to hear that you loved your boots and that they met your expectations. At Public Desire, we strive to provide high-quality products and exceptional service, and it’s rewarding to know that we succeeded in your case.
Thank you once again for choosing Public Desire. We look forward to serving you again soon.
Amy x
Poor quality but good customer service
Ordered a pair of boots, very poor quality with the metallic tip not even fit properly to the boot. Sent back and did not get a full refund as shipping was not refunded. Also had to pay to return them. That was almost £10 for a pair of very low quality boots. Public Desire should offer a full refund if the product quality is subpar.
EDIT: Public Desire customer support was very good and they have refunded the transport cost. I have thus changed my rating from 1 star to 3 which seems fair considering this particular product, but the good customer service experience.
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
Hi Nina,
I am truly sorry to hear that you were not satisfied with the quality of the boots you received. To better understand the situation regarding your order and why a full refund may not have been processed, could you please provide me with your order details. This information will help me investigate further and ensure that we address your concerns appropriately.
Please reply to the email from Trustpilot requesting your order details. Once I have this information, I will check with our returns team and get back to you as soon as possible.
Sam
-----------------------------------------------------------------------
Hi Nina,
Thank you for providing your order details.
I have reached out to our returns team, who originally processed your return, to check on the status of your shipping cost refund. They are currently reviewing your case and will provide an update as soon as possible.
You can expect to hear back from our support team very soon with more information. If you have any further questions or need additional assistance in the meantime, please don’t hesitate to reach out.
Thank you for your understanding.
Sam
Professional and polite
After I payed for next day delivery and my shoes came 2 days later, I left some feedback about it and one of the staff members, Lucy, was quick to respond, very politely and respectfully. I was refunded the difference between next day delivery and regular delivery (as I had a regular delivery but payed for next day), and had no further problems whatsoever.
Shoes came in good packaging, and good quality too. Ordered shoes for my aunty, may order again for myself. Very happy altogether, would recommend.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
HI Tinotenda,
Thank you for sharing your experience with us. We are glad to hear that you received a prompt and respectful response from Lucy regarding the delay in your order. We strive to ensure that our customers are satisfied, and it’s wonderful to know that we were able to address your concerns effectively.
We appreciate your feedback about the refund for the difference between the next day delivery and the regular delivery. It’s important to us that our customers feel valued and compensated for any inconveniences they may encounter.
We are also pleased to hear that your shoes arrived in good packaging and met your quality expectations. Your satisfaction is our priority, and we are delighted that you are considering ordering again for yourself.
Thank you for recommending Public Desire. We look forward to serving you and your aunty again in the future.
Sarah x
I always use the order website love it…
I always use the order website love it I will order more check perfect size heels good delivery time and date amazing thanks 5/5 star
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
Hi Forkhana,
Thank you for your wonderful feedback! We're thrilled to hear that you love using our order website and that your experience has been positive.
It's fantastic to know that you find our heels to be the perfect size and that you appreciate our delivery time and date. Your satisfaction is our top priority, and we strive to provide the best service possible.
Thank you for choosing Public. Your support means a lot to us!
Amy x
Fast delivery and quality was good
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Public Desire
Hi,
Thank you for your feedback! We are thrilled to hear that you experienced fast delivery and found the quality of our products to be satisfactory. At Public Desire, we strive to provide our customers with the best possible service and high-quality items.
We look forward to serving you again soon!
Laura x
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