One of tge best faux furs at the moment plus great cost, quality of fur excellent and colour is tasteful animal print....being picky...no lining, but heh cute everyday winter jacket jeans boots and... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Ordered 2pair of boots and a bag. All very reasonably priced. The boots are black patent and look amazing on. They are sized well and comfortable. The boots arrived very quickly after ordering. Goo... Ver mais
A empresa respondeu
Na Public Desire, sem našla čudovite škornje. Kupila sem dvojne. Za prvi nakup sem dobila lep popust. Malo se mi je zakompliciralo na carini, ker nisem bila pozorna, da sta dve pošiljki. na Public De... Ver mais
A empresa respondeu
This was my first time using this company and I ordered some red satin court shoes and they were exactly how they looked in the picture, a lovely vibrant colour. Ordered a size 4 which is my size but... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Public Desire is a global online footwear brand selling new styles daily to fashion forward girls looking for stylish updates without breaking the bank! As our unique products are in demand from fashionistas all around the globe, we ship to all countries right here from our global distribution centre in the UK! Our Manchester base is a hub of creativity, with extensive outreach within social media to bloggers and our amazing followers, we aim to bring you the newest styles at a great price. Through our innovative approach and fashion instincts we aim to tread (ever so stylishly) where other retailers don’t. That’s enough about us, we’d rather hear from you...
Informações de contato
M27 9HF, Swinton
- help@publicdesire.co.uk
- publicdesire.com
4,6
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely fabulous white boots
I'm rating it 5 stars because the customer service was great, even though it seems my order was not shipped as scheduled. Also the boots are absolutely fabulous, I LOVE them! Thank you
27 de março de 2026
Resposta da Public Desire
Hi,
Thank you for your wonderful feedback regarding your recent experience with Public Desire. We are thrilled to hear that you absolutely love your new white boots and that our customer service team made a positive impression on you.
We sincerely apologise for any inconvenience caused by the delay in shipping your order. We understand how important it is for our customers to receive their items on time, and we appreciate your patience and understanding in this matter.
Your satisfaction is our top priority, and we are committed to ensuring that your experience with us is nothing short of excellent. If you have any further questions or need assistance with anything else, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing Public Desire. We look forward to serving you again in the future!
Laura x
I recently purchased a dress and shoes
I recently purchased a dress and shoes, and I have mixed but mostly positive feedback.
The dress was absolutely beautiful – the material felt lovely and high quality, and the fit was perfect. I felt amazing wearing it and received so many compliments throughout the day. I genuinely loved it!
The shoes looked great and matched the outfit nicely, but unfortunately they were a bit tight and became uncomfortable after wearing them for a while.
Overall, I’m really happy with the dress and would definitely recommend it. Just a small improvement needed on the comfort of the shoes.
28 de março de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Felicia,
Thank you for taking the time to share your feedback regarding your recent purchase from Kaiia. We are thrilled to hear that you found the dress to be absolutely beautiful, with high-quality material and a perfect fit. It's wonderful to know that you felt amazing wearing it and received so many compliments throughout the day. Your satisfaction with the dress is greatly appreciated!
We also appreciate your feedback regarding the shoes. While we are glad to hear that they complemented your outfit, we are sorry to learn that they were a bit tight and became uncomfortable after extended wear. Comfort is just as important as style, and we take your comments seriously as we strive to improve our products.
To ensure a better experience in the future, we recommend considering a different size or style that may offer a more comfortable fit. Your feedback is invaluable to us, and we will certainly take it into account as we continue to enhance our offerings.
Thank you once again for your insights. We hope to serve you better in the future and look forward to your next visit.
Sarah x
Return Lost In Post - So Helpful!
I bought a pair of knee high boots from Public Desire and unfortunately they did not fit so I had to send the item back. Unfortunately, Royal Mail lost my item in the post when I returned them.
When I found out this happened I emailed Public Desire and explained the situation, the ladies that dealt with my situation (Amy & Marie) were so helpful! I had my refund processed less than 24 hours after sending the email and they are dealing with getting compensation from Royal Mail. I cannot fault Public Desire at all they were so helpful! Would definitely recommend
27 de março de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Olivia,
Thank you for sharing your feedback regarding your recent experience with Public Desire.
We are delighted to hear that our customer service representatives, Amy and Marie, were able to assist you effectively during this challenging situation. Our team strives to provide prompt and helpful support, and it’s wonderful to know that your refund was processed within 24 hours of your email.
Your satisfaction is our top priority, and we are committed to ensuring that our customers have a positive experience with us.
Thank you for your recommendation, and we hope to serve you again in the future. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Sarah x
The customer service team helped me out…
The customer service team helped me out so much!! super satisfied with the service, quality of my shoes n everything 🫶🏼
19 de março de 2026
Avaliação não solicitada
Resposta da Public Desire
HI,
Thank you for your wonderful feedback! We're thrilled to hear that our customer service team was able to assist you effectively. At Public Desire, we strive to provide not only high-quality products but also a seamless shopping experience.
Your satisfaction with both the service and the quality of your shoes is incredibly important to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Thank you for choosing Public Desire!
Sam x
fast shipping
fast shipping, great value for money and brilliant quality products!
19 de março de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Rubius,
Thank you for taking the time to share your feedback with us! We are thrilled to hear that you experienced fast shipping, found our products to be of great value for money, and were impressed with the brilliant quality of our offerings.
At Public Desire, we strive to provide our customers with the best possible shopping experience, and your positive comments reaffirm our commitment to excellence. If you have any further thoughts or suggestions, please feel free to reach out. We value your input and look forward to serving you again in the future.
For more information about our products or to explore our latest collections, please visit our website at https://www.publicdesire.com/
Thank you once again for your support!
Laura x
Quick delivery excellent customer…
Quick delivery excellent customer service
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you experienced quick delivery and received excellent customer service during your recent interaction with Public Desire.
Your satisfaction is our top priority, and it is wonderful to know that we met your expectations.
Thank you once again for your kind words, and we look forward to serving you again soon!
Sam x
Exactly as seen in the photo
Exactly as seen in the photo, well packaged
23 de março de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Robyn,
Thank you for your valuable feedback! We're thrilled to hear that your order arrived exactly as seen in the photo and was well-packaged. At Public Desire, we strive to ensure that our customers receive their items in perfect condition and as expected.
We appreciate your support and look forward to serving you again in the future.
;Laura x
Outstanding
I am emailing to say. I think your service is amazing.
I ordered my boots last night at 10:23 pm they arrived today at 12.45pm.
I tracked them and was very happy with the communication outlet.
Thank you to your team and everyone involved
13 de março de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Miss L Kelly,
Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with Public Desire.
We strive to provide our customers with timely updates and efficient service, and it’s rewarding to hear that our efforts have made a difference for you.
Your kind words will be shared with our team, as they work diligently to ensure a seamless shopping experience for all our customers. We appreciate your support and look forward to serving you again in the future.
Thank you once again for choosing Public Desire!
Sarah x
"Ill be back.....again n again!" 🙂✌️
Cmon guys, its 5stars as per,😀😀👍... never any issues, never had lost or damaged goods, always turn up on time , and always well loved by my friends , 😀👍
Keep up the excellent service ive known from day 1, ....and no doubt ill be back , ✌️✌️😀
2 de março de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi John,
Thank you for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that you consistently have a positive experience with us at Public Desire.
It's fantastic to know that our products have always arrived on time and in perfect condition, and that they are well-loved by your friends. Your loyalty means a lot to us, and we are committed to maintaining the high standard of service you have come to expect since day one.
We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for being a valued customer!
Sarah x
Dress came broken
24 de fevereiro de 2026
Resposta da Public Desire
Hi,
We are truly sorry to hear that the dress you received arrived in a faulty condition. We understand how disappointing this can be, and we want to make this right for you.
Upon reviewing our records, it appears that we have not yet received any communication from you regarding this issue. To ensure we address your concerns promptly, I have escalated this matter to our support team. They will be reaching out to you shortly to assist you with a resolution.
Please keep an eye on your email for their message, as they will provide you with the next steps to rectify this situation. Your satisfaction is very important to us, and we appreciate your patience as we work to resolve this matter.
Amy
My great shopping 🛍 experience
Shopping 🛍 and great customer service
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi,
Thank you for sharing your feedback regarding your recent shopping experience with Public Desire. We are thrilled to hear that you had a great shopping experience and that our customer service met your expectations.
We value your input and look forward to serving you again in the future.
Thank you for choosing Public Desire!
Sam x
Great site and love their boots
Great site and love their boots. Only shoes or boots I wear! Great quality and service is brilliant
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Moira,
Thank you for your wonderful feedback! We are thrilled to hear that you love our boots and consider them your go-to footwear. At Public Desire, we take great pride in offering high-quality products and exceptional service, so it’s rewarding to know that we’ve met your expectations.
Thank you for choosing Public Desire, we look forward to serving you again soon!
Sam x
The shipping is really fast
The shipping is really fast, packaging in perfect condition, love the boots for a convenient price
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Maria.
Thank you for your valuable feedback! We are thrilled to hear that you had a positive experience with your recent order from Public Desire.
We appreciate your support and look forward to serving you again in the future.
Sarah x
Amy was extremely helpful and efficient.
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi,
Thank you for your feedback! We are thrilled to hear that Amy provided you with such helpful and efficient service. At Public Desire, we strive to ensure that our customers have a positive experience, and it’s wonderful to know that Amy was able to assist you effectively.
We look forward to serving you again soon and hope to provide you with the same level of outstanding service in the future.
Sam x
Speedy Delivery
Speedy delivery and all items received were perfectly packaged
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Amie,
We are thrilled to hear that your order was delivered promptly and that all items arrived in perfect condition.
At Public Desire, we strive to ensure that our customers receive their products quickly and safely, and it’s wonderful to know that we met your expectations in these areas.
We appreciate your support and look forward to serving you again soon.
Laura x
Always a great chopping experience with…
Always a great shopping experience with public desire
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Ireti,
Thank you for your feedback! We are thrilled to hear that you consistently have a great shopping experience with Public Desire. Your satisfaction is our top priority, and we strive to provide high-quality products and exceptional service.
Thank you for choosing Public Desire, and we look forward to serving you again soon!
Sarah x
Great Work from Public Desire!
Great work from the Public Desire support team. Anna quickly and professionally helped with cancelling my order and processing the refund. Thank you for the excellent service!
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Anahit,
Thank you for your kind feedback regarding your recent experience with Public Desire. We are thrilled to hear that Anna provided you with prompt and professional assistance in cancelling your order and processing your refund.
At Public Desire, we strive to ensure that our customers receive the highest level of service, and it is rewarding to know that our efforts are appreciated. Your satisfaction is our top priority, and we are committed to making every interaction a positive one.
Thank you once again for your feedback and for choosing Public Desire, we look forward to serving you again soon.
Sarah x
Disappointed customer service.
I ordered a pair of boots from this website for next day delivery. Followed the policy and processes, hoping the product would arrive the next day as I paid for this service. Needless to say the product arrived two days later. When I wrote asking for a refund on my next day delivery I was met with excuses as to why they could not pay the refund. The principal here is next day means next day- if you cannot keep to this contract - simply do not offer it!!! It was a total inconvenience to me to travel without my product. I will not be using this site again, until customer service conducts itself as exactly that - provide a service!
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Yvonne,
We sincerely apologise for the inconvenience this has caused you. We understand how crucial it is to receive your order promptly, especially when you have opted for next day delivery.
At Public Desire, we strive to meet our delivery commitments, and it is truly disappointing to learn that our carrier partner did not meet our standards in this instance. Your feedback about our customer service and the handling of your refund request is invaluable to us, and we take it very seriously. Our aim is to provide a seamless shopping experience, and we regret that we did not meet your expectations this time.
To address your concerns effectively, we would like to review your order in detail and explore how we can rectify the situation to your satisfaction. We kindly ask you to reply to the message you sent through Trust Pilot and provide us with your order details. This will enable us to investigate the matter further and ensure that your concerns are addressed appropriately.
We appreciate your patience and understanding during this process. Our goal is to resolve this matter to your satisfaction and restore your confidence in our services.
Sam
------------------------------------------------------------------------
Hi Yvonne,
Thank you for providing your order details. Upon reviewing our records and the communication with our support team, I can confirm that, as outlined in our delivery policy, any orders placed over the weekend or on a bank holiday are dispatched on the next working day. Since your order was placed on Sunday, it was dispatched on Monday and successfully delivered on Tuesday, which falls within the timeframe we provided.
As a gesture of goodwill, our support team has offered to refund the difference between the standard shipping fee and the next-day delivery fee for your order. To proceed with this refund, please reply to the email from our support team, and they will be more than happy to assist you further.
Sam
My first experience shopping online…
My first experience shopping online with Public Desire. The quality of boots I ordered were fantastic, love them and they were delivered very quickly well packed and I was emailed and informed of my purchase throughout. Will definitely be including Public Desire to my favourite shops moving forward.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Suzanne,
Thank you for sharing your feedback regarding your recent experience with Public Desire. We are thrilled to hear that your first online shopping experience with us was a positive one!
We are also glad that your order was delivered promptly and that you found our packaging to be satisfactory. Keeping our customers informed throughout the purchasing process is important to us, and we appreciate your acknowledgment of our communication efforts.
We are committed to providing exceptional service and quality products, and we look forward to serving you again in the future.
Thank you once again for your kind words and support!
Laura x
I’d like to say a big thank you to…
I’d like to say a big thank you to Marie for her responsiveness and professionalism.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Public Desire
Hi Stephanie,
Thank you so much for your wonderful feedback!
We are thrilled to hear that you had a positive experience with our team, especially with Marie. Her responsiveness and professionalism are qualities we highly value at Public Desire, and it’s fantastic to know that she made a difference during your interaction.
Thank you for choosing Public Desire!
Amy x
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