Dylan was very willing to accept my feedback and to help me resolve the issue that I called about. It was clear to me that resolving my issue was important to her. She was knowledgeable and very pleas... Ver mais
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Veja o que dizem as avaliações
Eric was most helpful in assisting with my questions today. The wait time on the phone wasn’t too long, and once we connected, I was able to accomplish everything I needed. One suggestion I would... Ver mais
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The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Ver mais
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Dylanni was a fantastic representative who helped rectify an issue with my account, as well as setting up a new account belonging to my son. I had gotten some conflicting information which affected t... Ver mais
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Detalhes da empresa
Escrito pela empresa
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Informações de contato
New York, Estados Unidos
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Eric was very easy to understand
Eric was very easy to understand, calm, and professional. He put me at ease even though we didn't always see the same things on screen(s), he never lost patience. He had the best voice I've heard in a long time doing this type of work. (Actually, I am a voice teacher!)
1 de setembro de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
What high praise, especially coming from a voice teacher! We're thrilled to hear that Eric was so calm, clear, and patient while guiding you through everything on screen. Thank you so much for the 5-star review, and we'll be sure to pass along your wonderful feedback to Eric!
Excellent customer service
Dylanni was polite, friendly, helpful and easy to understand. She answered my question quickly and provided information that I needed. I wish all my customer service calls could be so good. Keep up the great work.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We're delighted to hear that Dylanni provided such polite, friendly, and efficient assistance. Hearing that this was one of your best customer service calls means so much to us, and we'll be sure to pass your kind words along to her!
customer service is very good
customer service is very good, and resolved my issue.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with our team and that we were able to get your issue fully resolved. We truly appreciate your support and feedback!
Dylanni was very helpful and patient as…
Dylanni was very helpful and patient as she walked me through the process I was asking about.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so happy to hear that Dylanni was able to patiently guide you through the process. Thank you for sharing your positive experience!
I called to learn how to deposit money…
I called to learn how to deposit money from my cash account to a new savings account. Ethan clearly explained how I could do it. Very positive experience,
Thank you Ethan.
31 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're delighted to hear about your positive experience with Ethan. We always aim to provide clear and helpful assistance, and we appreciate you sharing your feedback.
Outstanding customer service
Outstanding customer service. She was knowledgeable, attentive, and incredibly helpful. she made the entire process smooth and stress‑free. I left feeling confident and well taken care of.
thank you
18 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so happy to hear about your outstanding experience! It's wonderful to know that our team was knowledgeable, attentive, and incredibly helpful, making the process smooth and stress-free for you. We appreciate your kind words.
Ethan was very quick to help guide me…
Ethan was very quick to help guide me through a transfer issue. Thank you Ethan
31 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so glad to hear that Ethan was able to quickly guide you through your transfer issue. We appreciate your kind words!
Rayvnn was extremely helpful
Rayvnn was extremely helpful and I do not think I could have done it without her help. Kudos to her and I want to thank her for all her help. She was fantastic, and very patient with this old man. Mr. Weaver
31 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so happy to hear about your positive experience and that our team member, Rayvnn provided such excellent and patient assistance. We truly appreciate you sharing your kind words!
Great this young lady was spectacular…
Great this young lady was spectacular she went above and beyond to give me service. Very patient very polite and very knowledgeable.
WOW
28 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are thrilled to hear about your wonderful experience! It's fantastic to know that our team member provided such exceptional service, going above and beyond to assist you. We truly appreciate your kind words.
All my concerns were addressed
All my concerns were addressed and answered-the rep was polite, informative and professional.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so pleased to hear that our team was able to address all your concerns and provide you with a polite, informative, and professional experience. Thank you for sharing your positive feedback!
Britany was very helpful and efficient
Britany was very helpful and efficient. I got things done quickly.
26 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so glad to hear that Brittany provided such helpful and efficient service, getting things done quickly for you.
answered all my questions
21 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so glad we could address all of your questions and provide the information you needed. We appreciate your positive feedback!
Service has been great
Service has been great. Dylanni was very helpful in helping me close my account right away. Raisin has been a great resource. Highly recommend for shopping high yield savings accounts.
25 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Thank you for your fantastic 5-star review! We are delighted to hear that you had such a positive experience and found our service to be great. It's wonderful to know that you highly recommend us for shopping high-yield savings accounts. Thank you for your kind words about Dylanni!
I use Raisin to "raise" the money for…
I use Raisin to "raise" the money for my taxes. I used to collect for the year and pay it all at once, but now they insist I pay quarterly which is a huge pain in the neck! So I take the money out of Raisin to pay quarterly. I will be depositing more money for the next payment, in December. I appreciate all the help your staff has given me, always reliable and uncomplaining! Thank you.
26 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We truly appreciate you sharing your experience and are glad Raisin is helping you manage your quarterly tax payments. We understand that adapting to new payment schedules can be challenging, and we're happy our platform can assist with this. It's wonderful to hear that our staff has been reliable and helpful; we always strive to provide excellent support. We look forward to your next deposit in December.
My experience with Raisin support staff…
My experience with Raisin support staff has always been excellent, and today’s experience with Eric was no exception. He was able to answer all of my questions and address all of my concerns. His patience, knowledge, and willingness to help went above and beyond my expectations.
Keep up the great work, Eric! Thank you for your excellent customer service!
26 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're so happy to hear about your excellent experience with with Eric and the Raisin team! It's wonderful to hear that we provided such patient and knowledgeable assistance, going above and beyond your expectations. We truly appreciate you sharing your positive feedback.
Jack was proficient
Jack was proficient, knowledgeable, and answered all of my questions.
26 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
Jack is great! We're so glad to hear that our team was proficient and helpful, answering all your questions. We appreciate your kind words!
Five-star customer service
Thankfully, Raisin bucks the frustrating choice of too many companies to automate their toll-free customer service line by manning it with warm, welcoming CS agents -- like Crystallan. She worked with me through several interactions to work through some technological issues that threatened to put the kibosh on my plans to expand my holdings with Raisin. Five stars for her and the other member of the CS team that helped me stay the course!
19 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so happy to hear that Crystallann and the team were able to provide such a positive and helpful experience. It is wonderful to know that we could assist you with your technical issues and support your plans. We truly appreciate you sharing your kind feedback!
Good knowledge and great rates
12 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We're happy to hear that you found our knowledge good and our rates great. We appreciate your positive feedback!
Raisin really cares for their customers.
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating.
Every question is answered, with knowledge and patience.
I would highly recommend Raisin to anyone.
It is nice dealing with a company that understands CUSTOMER CARE. This company surpasses all others and Dylanni Ashlin Chele Hawks is a real gem.
25 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are incredibly grateful for your wonderful feedback and are so pleased to hear that our support made navigating finances on the computer a positive experience for you. It means a lot to us that our team's knowledge and patience were so helpful, and we truly value your recommendation. We are committed to providing exceptional customer care, and it's rewarding to know we met your expectations.
The agent's native language is English.
As a hearing aid user, it was GREAT talking to an agent who speaks clearly and distinctly. Very patient helping me correct an error that I made when setting up the account. It was a GREAT interaction!
25 de agosto de 2026
Avaliação não solicitada
Resposta da Raisin U.S.
We are so pleased to hear that you had a great interaction and that our team member was able to assist you clearly and patiently with your account setup. We appreciate your kind words.
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