Excellent service from YY! I had an absolutely excellent experience buying and setting up my new iPhone. YY was extremely helpful, patient and professional throughout the whole process. He took... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Gave me excellent service. Spent time sorting out issue i had when I was abroad. Responsible and reliable. The product itself is excellent.
A empresa respondeu
⭐⭐⭐⭐⭐ I can't recommend Y Y highly enough. The customer service is outstanding. He is always available to help, responds quickly, and follows up to make sure everything is under control and that... Ver mais
A empresa respondeu
You will go through hell trying to get your PAC code to go to another service provider @RCUK - I am the account holder. You have made it impossible to get through to someone to get the codes. I hav... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Celulares
- Empresa de telecomunicação
- Loja de acessórios para Celulares
- Oficina de reparos de celulares
Escrito pela empresa
RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.
Informações de contato
92-94 Stamford Hill, N16 6XS, London, Reino Unido
- 0330 320 1111
- info@rcuk.com
- rcuk.com
4,5
Excelente
708 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
RCUK great experience
I walked in to RUCK to buy the latest Samsung Galaxy S24, Meir gave me outstanding service, explaining me all the options at unbeatable prices. At the same time I've also signed a contract for 3 new sim plans by RUCK beating any other price offered to me previously, inc free roaming in Europe.
Thank you Meir!
22 de setembro de 2024
Avaliação não solicitada
Resposta da RCUK
Hi Mendy,
Thank you for taking the time to leave us a kind review. We are really pleased to read that you experienced our outstanding service, by Meir. We hope you enjoy your Samsung S24.
Hope to see you again soon.
All the best,
RCUK Stamford Hill
Aron leads the best team…
No other place to go for comms requirements.
Attention to detail.
Honest.
Helpful.
Knowledgeable.
Friendly.
Great service.
What more does one need.
20 de setembro de 2024
Avaliação não solicitada
Resposta da RCUK
Hello,
Thank you for taking the time to leave us a kind review. We are pleased to hear you were happy with the great service that we provided.
We hope to see you again soon.
All the best,
RCUK Golders Green
5* customer service experience
Having been a longtime SIM only client of RCUK, I have seen firsthand the swift responsiveness of Aaron, Kutts and the team at resolving any issues. And that’s all we want at the end of the day.
6 de setembro de 2024
Avaliação não solicitada
Resposta da RCUK
Hello,
Thank you for taking the time to leave us a review and for being a long-term SIM only client with us. We are pleased the team were quick at resolving any issues you had.
We hope to see you again soon.
All the best,
RCUK Golders Green
Very responsive and helpful customer service
My daughter is in school in the UK and we live in the US. So we needed a calling card for her to be in touch with us. She was referred to RCUK by older schoolmates.
I reached out and found very responsive and helpful customer.
17 de setembro de 2024
Avaliação não solicitada
Resposta da RCUK
Hello and thank you for your kind review. We are pleased to hear that you had a helpful experience with RCUK, all the way from the US too. We hope your daughter is enjoying her time in the UK.
All the best,
RCUK
Great communication
Ashley was very informative and the process was swift and easy.
13 de setembro de 2024
Avaliação não solicitada
Resposta da RCUK
Hello and thank you for taking the time to leave us a review. We are pleased to hear that Ashley was informative and you had a swift and easy experience.
We hope to see you again soon.
All the best,
RCUK Golders Green
Great service
Andrew was very responsive and sorted my request out quickly. He answered my queries professionally and promptly. Highly recommend RCUK
5 de setembro de 2024
Avaliação não solicitada
Resposta da RCUK
Hi Hadassa, thank you for taking the time to leave us a review. We are pleased to hear that Andrew was responsive and sorted out your request quickly.
We hope to see you again soon.
All the best,
RCUK
Exceptional Service and Staff
Exceptional customer service with a team that is both knowledgeable and patient
3 de setembro de 2024
Avaliação não solicitada
Resposta da RCUK
Hello Feigy,
Thank you very much for leaving a review. We are pleased to read that you received exceptional customer service from the team.
We hope to see you again soon.
All the best,
RCUK Stamford Hill
REALLY QUICK AND HELPFUL!
REALLY QUICK AND HELPFUL! Thanks you Andrew for your patience and expertise
3 de setembro de 2024
Avaliação não solicitada
Resposta da RCUK
Hello and thank you for taking the time to leave us a review. We are pleased to hear the team were quick and helpful.
We hope to see you again soon.
All the best,
RCUK Golders Green
Been working with RCUK for many years
Been working with RCUK for many years
Took out another line recently with Elzette in Mobile team and was amazed by the quick turnaround!
Can't recommend them enough.
23 de agosto de 2024
Avaliação não solicitada
Resposta da RCUK
Hello, thank you so much for taking the time to leave us a review. We are really pleased to hear you had a 5 star experience.
We hope to see you again soon.
All the best,
RCUK
Ashley
Ashley, you’re one of a kind. Amazing customer service, and as well with outstanding so much kindness and patience for your customer service.
And resolved my issue in no time.
Your are simply the best Ashley.
28 de agosto de 2024
Avaliação não solicitada
Resposta da RCUK
Hello, thank you so much for taking the time to leave us a review. We are really pleased to hear Ashley is one of a kind and simply the best!
We hope to see you again soon.
All the best,
RCUK
Great service, great support!
Dealt with Jade who was super efficient and helpful. Great service and great support!!
25 de julho de 2024
Avaliação não solicitada
Resposta da RCUK
Hello, thank you for taking the time to leave us a review. We are pleased to hear Jade was super efficient and helpful.
We hope to see you again soon.
All the best,
RCUK
Reasonable prices + great service
Reasonable prices. Good advice and great, personal service. Loaded email +main apps on phone for me too. Rare nowadays
2 de julho de 2024
Avaliação não solicitada
Resposta da RCUK
Hi Lucille, thank you for taking the time to leaves us a nice review. We are pleased to hear how happy you were with our customer service.
We hope to see you again soon.
All the best,
RCUK Manchester
Boudene Roothman is outstanding
Boudene Roothman is outstanding. Friendly, professional and knowledgeable with the initiative to tactfully chase me when I fell-behind in providing information. Provided the best customer service I have ever had.
Thank you Boudene, thank you very much
4 de julho de 2024
Avaliação não solicitada
Resposta da RCUK
Hello and thank you very much for taking the time to leave us a kind review. We are pleased to see that Boudene gave you exceptional customer service.
We hope to see you again soon.
All the best,
RCUK
Excellent service from Elzette Gouws
Excellent service from Elzette Gouws
Fast, efficient and friendly
Thank you
1 de julho de 2024
Avaliação não solicitada
Resposta da RCUK
Hello, thank you for taking the time to leave us a kind review. We are pleased to hear that Elzette gave you excellent service.
We hope to see you again soon.
All the best,
RCUK
Great deals! Great company!
Shimmy gave me unbelievable service! Patience, clarity and service
5*
27 de maio de 2024
Avaliação não solicitada
Resposta da RCUK
Hi David, thank you for taking the time to leave a review, we are pleased to hear Shimmy gave you unbelievable service!
We hope to see you again soon.
All the best,
RCUK Manchester
Always a great experience going to…
Always a great experience going to RCUK. Fixed my phone in minutes. Highly recommended. I was served by Barry.
29 de maio de 2024
Avaliação não solicitada
Resposta da RCUK
Hello Alan,
Thank you for taking the time to leave a nice review. We are pleased to hear Barry provided you with great customer service as always.
We hope to see you again soon.
Thanks,
RCUK Manchester
Excellent staff
Excellent staff, very efficient & friendly!
28 de maio de 2024
Avaliação não solicitada
Resposta da RCUK
Hello,
Thank you very much for taking the time to leave us a nice review. We enjoy hearing from our customers and we are pleased you had a positive experience in our store.
We hope to see you again soon.
Thanks,
RCUK
Every Member of staff goes above and…
Every Member of staff goes above and beyond. Service is exceptional and second to none
Thank you Meir, Suchy and YY for going out of your way to help me as always.
24 de maio de 2024
Avaliação não solicitada
Top service
Just came out of RCUK and can honestly say the service was next level.
Abraham is always available to assist whatever time of day or night and always does so with a smile too!
The rest of the team are extremely friendly and enthusiastic as well and that makes for a great customer experience.
20 de maio de 2024
Avaliação não solicitada
Resposta da RCUK
Hello, thank you for taking the time to leave us a kind review. We always enjoy hearing from our customers. We are pleased to hear Abraham's customer service was next level, as always.
We hope to see you again soon.
Thanks,
RCUK Manchester
Fantastic service from RCUK mobile
Fantastic service from the team at NW London. What could have taken days was reduced to hours due to their efficiency, customer service and in house stock. Kieran was particularly impressive with his knowledge and attention to detail. Would highly recommend this company.
17 de maio de 2024
Avaliação não solicitada
Resposta da RCUK
Hello, thank you so much for taking the time to leave us a kind review. We are pleased to hear Keiran was able to help you out quickly and efficiently.
We hope to see you again soon.
Thanks,
RCUK Golders Green
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