Excellent service from YY! I had an absolutely excellent experience buying and setting up my new iPhone. YY was extremely helpful, patient and professional throughout the whole process. He took... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Excellent service from YY! I had an absolutely excellent experience buying and setting up my new iPhone. YY was extremely helpful, patient and professional throughout the whole process. He took... Ver mais
A empresa respondeu
Gave me excellent service. Spent time sorting out issue i had when I was abroad. Responsible and reliable. The product itself is excellent.
A empresa respondeu
⭐⭐⭐⭐⭐ I can't recommend Y Y highly enough. The customer service is outstanding. He is always available to help, responds quickly, and follows up to make sure everything is under control and that... Ver mais
A empresa respondeu
You will go through hell trying to get your PAC code to go to another service provider @RCUK - I am the account holder. You have made it impossible to get through to someone to get the codes. I hav... Ver mais
A empresa respondeu
RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.
92-94 Stamford Hill, N16 6XS, London, Reino Unido
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Swift, professional responses by email. Replies are very fast and action taken immediately. Very impressed. Elzette is very helpful!

Resposta da RCUK
Total rip of
I was with RCUK for 3 years since they dragged me into a 3 year contract, And since i was new to the uk I didn't know of anything better so i signed the contract,
My monthly charges was way higher then I was told at the time of signing the contract, And When I tried reaching out to them it was nothing I can do,
Well I ended up paying around £40 per month just for talk and text and 1 GB of data And a US number,
Which BTW I have the same exact plan now with o2 Directly plus 40 GB of Data and my monthly charge is £12 per month and the same price every month,
Bottom line just stay away from this company..

Resposta da RCUK
I bought the Nokia 215 4g from the goldsgreen branch, and have had many problems e.g doesn't always let me send text.
Sometimes my phone just switches off on its own accord when it comes back on my messages are all mixed up.
When i sent a text sometimes it doesn't go into the conversation of that contact it will start a new conversation
When i make calls the receiver cant always hear me clearly.
I've spoken on the phone and taken it back to the shop and all they said it could be the contract i'm on and its not that as it lets me send texts and calls and while staying in same place it won't let me sent same text to another person etc
It has no dictionary on it so each new word you need to put it in

Resposta da RCUK
Excellent service, mostly that you have staff in the Stamford Hill branch speaking Yiddish

Resposta da RCUK
Huge shout out to Thomas!!! excellent customer service, he's a huge asset to RCUK, so very grateful for his patience, understanding and commitment to giving an excellent service. Thank u Thomas!

Resposta da RCUK
Ashley was amazing!
She has helped me in a very efficient and friendly manner.
Can't recommend more.

Resposta da RCUK
Really quick responses and efficient succinct responses. They do everything within their power to help. Unfortunately sometimes their hands are tied by the phone networks

Resposta da RCUK
Thank you Shaya Gluck for dealing efficiently with my purchase and order of a new iPhone handset to address the issue I was having if not having enough memory .
I am pleased with my purchase

Resposta da RCUK
Aron luftig is so helpful whenever any issue comes up… he’s around. Really appreciate the many times he’s helped. Great company and excellent customer service.

Resposta da RCUK
My family has been with RCUK for years, and their service has always been amazing. They are incredibly reliable and professional. Aron and Kieran have been particularly helpful to me going above and beyond to help and sort out any problems I have, at all hours.

Resposta da RCUK
Once again I can say how proud I am to be a RCUK customer!
Efficiency, speed, communication between all the parties from the fantastic A1 WhatsApp chat with Queen who helped me most probably on more than one occasion, to my dedicated account manager Aaron it just works!! This wrapped up with a fantastic price package and you are good to go feeling like a king!
Cant more strongly recommend RCUK to anyone.
Best regards
Aron Meislik

Resposta da RCUK
They saved me money without me asking for it, well done and highly recomended

Resposta da RCUK
I found the staff very helpful friendly and most importantly knowledgeable. Meir was helping me personally.
After sales service was also a exceptional

Resposta da RCUK
Responsive, easy to deal with and managed expectations well.

Resposta da RCUK
Always get the BEST possible service. Nothing is too much trouble. I thorough recommend AY and his team

Resposta da RCUK
I found the service at rcuk amazing. So helpful and patient even though I had to ask many questions etc. They explained everything very clearly to me and helped me choose a good phone. Very impressed

Resposta da RCUK
Our business has been with RCUK for 5 years now, they take care of our Internet and phone / work lines. They are extremely helpful, Aaron, suchi and keiran instantly respond if we need anything and go above and beyond. I would highly recommend them to anyone

Resposta da RCUK
We are a growing company in Camden. We had first class customer service experience from RCUK over a period of 3 weeks and maybe more. We have prompt responses to queries regarding invoice and billing with advice of how to avoid out of contract costs . We were given an excellent renewal contract option with the latest phone on offer. They listen to any queries and respond with viable flexible options. We really felt looked after by the Account Manager and the Customer Service / Billing Team.

Resposta da RCUK
Recently upgraded a mobile device. Elzette Gouws made the experience very seamless and very straight forward.
Many thanks for your help!!

Resposta da RCUK
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