Absolute horrible people, they don’t act properly, their staff are rude, tone of the emails are so rude and unprofessional. How can they not do an income and expenditure form and expect people to pay... Ver mais
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Veja o que dizem as avaliações
I have used Redwood Collections multiple times now and have been very happy with the process and outcomes. They are extremely informative and do all the leg work, saving you the stress and worry of ch... Ver mais
Oscar Kane was an absolute Godsend! I had some issues getting my deposit from my ex landlord and rather than attempting to deal With him, decided to just go the legal route. Oscar facilitated th... Ver mais
A empresa respondeu
Used Redwood Collections for the second time recently after a customer had failed to pay and the account became 4 months over due . Within a month they had collected £10,000 owed plus they int... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Respected, dedicated and highly effective Debt Collection Agency. Helping our clients grow stronger, we bring respect, understanding and focused mediation to every case. Handling the most challenging of debt collection situations with absolute professionalism and care.
Informações de contato
Purley Way, CR0 0XZ, Croydon, Reino Unido
- 020 8080 4841
- complaints@redwoodcollections.com
- redwoodcollections.com
4,0
Muito Bom
361 avaliações
Respondeu a 54% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
You guys are the best
"I got in trouble with a contractor. They tried to escape without paying me all the time. It took me three months of emails, calls, and wasted time. After one week of contacting Redwood Collections, I received money in my account. I was surprised, to be honest."Many thanks to EWAN LEATHEM and Roan Hay.⭐️⭐️⭐️⭐️⭐️
12 de novembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear George, many thanks for the kind words.
Your review is much appreciated.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Reece Tomlin was outstanding on this…
Reece Tomlin was outstanding on this case and delivered a great result.
Extremely satisfied and I would highly recommend him!
19 de janeiro de 2024
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Thank you for the 5-star review!
Please contact me direct should any further cases arise.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Please don’t ever use this company
Please don’t ever use this company, they won’t collect your money instead they will take money off from you. If they can’t they will take you to court and put you in to more debt. I have all evidence anyone want information contact me.
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Deshan, thank you for your feedback.
I am sorry that you have felt the need to leave a negative review.
Having investigated this matter I don't believe that your review is an accurate reflection of the events in this case.
I would be happy to have a discussion with you about this matter and explain our terms and processes to you in more detail.
Please feel free to contact me on my details below.
I look forward to hearing from you.
Kind regards,
Kimberley Feltham
Quality Controller
0204 519 4943
quality@redwoodcollections.com
Great Service from Redwood…
Very Happy … contacted Redwood regarding a non payment of invoice and received a quick and efficient service from initial contact straight through to payment being collected within a few days.
Was kept informed along the way and staff are polite, friendly and happy to answer any questions you may have.
Would highly recommend. Thank you Redwood.
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Darren, many thanks for this review.
We pride ourselves in supplying the best possible service and pleased that we've met your high expectations.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Easy to deal with matter solved within a few days.
Very good service from Reece Tomlin appreciate the help with our case.
13 de janeiro de 2024
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Thank you for the 5-star review!
Please contact me direct should any further cases arise.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
The Company always stayed in touch and…
The Company always stayed in touch and gave advice as necessary. Always supportive to my questions and as I had not experienced this before it was most welcomed. Jordan you're a star! Thank you Redwoods!
12 de janeiro de 2024
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Ruth, many thanks for the review.
We are glad to hear that you are happy with the quick result on your case.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Great company
We are pleased we found Redwood Collections, their professional approach to obtaining payment of overdue debts is exemplary.
3 de janeiro de 2024
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Brian, many thanks for the kind words.
Your review is much appreciated.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
7 days after sending across details to…
7 days after sending across details to Redwood, they've managed to get payment from a client I'd given up chasing years ago. Wow!
I feel stupid for not having used them sooner. I simply didn't think it was worth the hassle... but little did I know it would be so straight forward.
Redwood didn't ask for paperwork or contracts to be signed, just the invoices due and a reason why the debt was owed. That was it!
For any small business owner who has people/companies owing money, you really want to consider letting Redwood work their magic!
20 de dezembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Many thanks for the review, we are glad to hear that you are happy with the quick result on your case.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Great communication and excellent results
Their communication is great and they are always keeping us in the loop with all our cases. They always remain profession and we have always had great results.
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Many thanks for the kind words.
Your review is much appreciated.
Please contact me direct should you have further troublesome
accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Very efficient and fast
Very efficient and fast. The process was easy and they got on with collecting the outstanding payments 👍🏻
13 de dezembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Many thanks for this review.
We pride ourselves in supplying the best possible service and pleased that we've met your high expectations.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Would highly recommend!!
Reece was extremely professional with dealing with chasing a debt for us. He was able to get this resolved promptly and smoothly. Would highly recommend and would definitely use again.
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Susan, many thanks for the review, we are glad to hear that you are happy with the quick result on your case.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Amazing customer service
The process has been seamless from start to finish. I've not had to use debt collectors in the past but Jack was extremely friendly and helpful, explaining all steps of the process. The client has paid in full. Excellent result, thank you.
4 de dezembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Jackie, many thanks for this review.
We pride ourselves in supplying the best possible service and pleased that we've met your high expectations.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Got me my money
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Benjamin, thank you for the 5-star review!
Please contact me direct should any further cases arise.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Debt Recovery
Well what can I say since inception and the first phone call with Roan and talking through our company issues and what we were owed we were passed to Darren he became our account manager and form then on in we had the best support network you could ask for any issues Darren addressed with fantastic stature and professionalism- he managed to get our account settled 37k including interest and charges we couldn’t have asked for a better result or service happy Xmas to us and all at Redwood fantastic debt recovery and litigation service
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Ross, many thanks for the kind words.
Your review is much appreciated.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
We reached out to Redwood regarding a late payer
We reached out to Redwood regarding a late payment from a party we were unable to contact, as they had stopped responding to our emails and calls. The Redwood team efficiently handled the debt collection within a short period, providing us with excellent support throughout the entire process. The overall experience was smooth and quick.
24 de maio de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Many thanks for this review.
We pride ourselves in supplying the best possible service and
pleased that we've met your high expectations.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Thankfully we do not get many bad…
Thankfully we do not get many bad debts, but Redwood are very effective in dealing with the problem when it occurs.
29 de novembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Jeremy, many thanks for the kind words.
Your review is much appreciated.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Jack was really helpful from the…
Jack was really helpful from the beginning of the process explaining all the information to us. Would recommend Redwood to anyone else in need.
28 de novembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Eamon and Teresa, many thanks for this review.
We pride ourselves in supplying the best possible service and pleased that we've met your high expectations.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Great communication and no issues at all
21 de novembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Kevin, thank you for the 5-star review!
Please contact me direct should any further cases arise.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Professional staff, good advice, great understanding
Really impressed with the professionalism of this company. There staff are great. Both Callum and Jack were extremely helpful in giving good advice and showed great understanding in our case.
20 de novembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear David, many thanks for this review.
We pride ourselves in supplying the best possible service and pleased that we've met your high expectations.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
Great firm
Great firm - rapid responses and a successful outcome. Easy to complete the application online and then a quick recovery of debt. Kept up to date on progress at each stage.
17 de novembro de 2023
Avaliação não solicitada
Resposta da Redwood Collections Ltd
Dear Paul, many thanks for the kind words.
Your review is much appreciated.
Please contact me direct should you have further troublesome accounts.
Kind regards,
Tom Cheshire
Operations Manager
0204 519 4713
quality@redwoodcollections.com
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