regalmaison.com Avaliações 356

I wish I had come here first. This company sent me a complete piece of crap for the money I paid. They have never responded to my comments either do not buy from them. You’re not going to get what is shown.

Avoid avoid avoid. Sign arrived unreadable and no response on email/social media and I’ve sent a lot of messages.

Don’t waste your money

One star is one too many. My partner stupidly ordered from here without checking the reviews. House sign ordered March, now end of May and he’s still not received the item. Was supposed to be a Mother’s Day gift for me. The customer service is appalling, I emailed them yesterday and they referred me back to the courier! Unbelievable, his contract was with the company, not the delivery service. They’ve made no attempt to resolve the problem, no refund, no item replacement item sent out. Will be doing a chargeback as two months is plenty of time to sort something out. Just wish my partner had told me well before now so I could’ve got it sorted sooner. Do not order from here, scam is an understatement. If they took £40 as they have from my partner and not fulfilled their obligations they’re making a lot of money sat on their moralistic backs sides at other people’s expense. I cannot not emphasise how much I urge you to avoid avoid avoid.

I ordered a moon plaque. I accidentally put the wrong date but emailed the company immediately. They refused to fix the error and then refused to refund me so I could purchase a new one. They understand my dissatisfaction and appreciate my understanding. Do NOT buy from them. They have crappy customer service.

I sure wish I had read the reviews before I purchased from them. They sent my order to the wrong address and did absolutely nothing to help it get to the correct place. Buyer beware!

I was a bit apprehensive after reading some negative reviews. I received the order in Spain about three weeks after placing it.
Honestly, the frame and design positively surprised me (I ordered the Real Moon Phase model).
As a point for improvement, I do miss having a system that lets you track the order at all times. That said, I did receive several emails updating me on the process (order confirmation, dispatch, and delivery).

Ordered from this company.sign isnt right looks like an ci and it's ment to be an a. Rubbish company wont change it

Ordered a door sign as a gift. The item arrived without a suitable box to be shipped in, therefore the actual packaging for the sign was damaged. As I ordered this as a gift, I contacted the company to ask for a replacement box to be sent in the post as I now cannot gift the item. They have refused to send anything out, claiming they would only deal with the item if it was faulty! I explained how the issue was due to the lack of packaging being used, they still do not want to help. Shame on you Regal Maison!

Bought it and NEVER arrived… please stay away from this scam!

I ordered my house number with the solar light on top. Love it, but the solar part never lit up. When I looked to see, the green battery had wires connected to it. The wires were broke off the battery. Is it possible to have the solar top replaced? I ordered this several months ago before I moved to my location. It's been sitting in it's original box.
Name is: Sandra Brassard-Gonyea
My new current address is: 81 Sago Palm Way, Winter Haven FLorida 33880. I would really appreciate a replacement of the solar light only. 518 534-1977

Don’t buy anything from this company. First quality is poor. Received plaque with incomplete address. Sent two emails. Sent picture of plaque as requested. Received 2nd response. Stating it’s what on my order if I wanted a new one send in order and pay another fee. The plaque read 3 Erie instead of 3 Erie Ave. stick on letters can be bought at Michael’s. I’m done. Will never order from this company again.

If making sh*t was what this company was trying to accomplish. Then they get 5stars !!!

I ordered 3 of the what the moon looked like when you were born for my kids. Two showed up(definitely cheap but useable), the third had a huge crease running through the gold foil moon. I contacted customer service through there email and got a response back saying it could take up to 3 business days to be contacted. Its been weeks and nothing. It sucks since I have 2 kids that got it and one got screwed. I can't even return them due yo lack of customer service. Product was about $35 each. Do not buy from them. Very disappointed.

DO NOT BUY THE ADDRESS SIGNS WITH SOLAR LIGHTING! They are useless. The light hardly works and 99% of the time you cant see the sign at all. Total waste of money.

My new Regalmaison arrived and looks fantastic. Excellent communication continually to the arrival time.

It’s a scam. I have ordered a product. Never received. No contact numbers and emails are not responded. Avoid this company

Order of moon picture was on feb 9 now March 14 nothing 2 emails sent no reply looks like I have been scammed by these thieves

They are a criminal organization .
I wonder why they are still in operation and has not been shut down.
I ordered for a plaque which was supposed to be delivered at a certain time before I traveled but did not arrive before my departure so I couldn’t pick it up because I was out of the jurisdiction.
I am back and I went to follow up on that plaque and I am told to pay for the same item again due to their ineffectiveness in delivering.
I don’t know where in the world that this is acceptable

Worst company! DO NOT BUY from them! You won’t see it!🤨

I ordered a house name and number plaque as it was advertised on FB, with thick black panel with engraved characters and silver background, but ended up getting a black PVC panel and sticker characters for name and number. I sent them an email to complain, but no reply. looks like scamming Chinese company. My fault for not looking up Trust Pilot before.