regalmaison.com Avaliações 356

I place an order for an address placard for my resident.
Regal Maison failed to deliver the item claiming I did not provide an address for delivery (what???)
Awful company !!

DO NOT BUY FROM THIS COMPANY
ITEMS ARE NOT AS IN PICTURES
CUSTOMER SERVICE AWFUL. THE RETURN POLICY IS A LIE, THEY WILL NOT EXCEPT A RETURN AND TAKE FOEVER TO RETURN AN EMAIL !!!! PRODUCTS CHEAP AND TACKY

Je tiend à vous envoyez ce mail pour vous dire que je suis absolument conquise de cette plaque lumineuse que j'ai acheté chez vous. J'ai tellement aimé que j'en ai commandé un aussi pour ma mère, elle a adoré. On est très contente et vous remerci de vos excellent travail.

Merci encore et vous souhaite 1bonne journée

I purchased a house sign from the website. What was delivered was completely different from that shown and I would never have wanted to purchase what was delivered. It was so rubbish I would never put it on my house. I immediately rejected the goods but they denied a refund. The whole operation is a complete con. Do not buy from them you will lose your money.

Bought the Solar Powered Address Light and it stopped working after 2 days!

I do not recommend this at all!

Product never delivered. They then said I am to blame for providing incorrect address? They then said when the product is returned, it cannot be resent and therefore no refund. SCAM

I have ordered and 12h later réalisés a typo happening my husband name… wrote to them…. They responded 3 days later saying: sorry can’t do anything. Shitty customer service and I regret this purchase. And please DO NOT order from this scam company. ´A company that do not respect their customer are not worth it

The sign was fine but the light failed after 3 days following rain. Tried to contact seller several times but have been ignored

Horrible, Horrible, Terrible! Cannot say one good thing about this piece of junk! I think Dollar Tree would produce a better quality item. It’s great for a dollar house or a gag gift! Extremely cheap, looks foolish, size is absolutely horrible for standard home! Shame on them for robbing people for $50+ to get a POS product! * BEWARE* !!! Do not buy ! Total scam!!!

Scam company.
Took my money, I even paid for delivery protection. 8 weeks down the line, no product, no refund. Just a vague "senior management is working on it" and to exercise patience. 8 whole weeks and nothing. Over £40 gone. Engage with them at your own risk

They are frauds. Money paid and no product received. No response to efforts made to contact them.

READ THE REVIEWS PEOPLE BEFORE YOU THINK ABOUT BUYING .. THIS COMPANY AND EVERYBODY AFFILIATED ARE SNAKES .. YOU'VE BEEN WARNED ..

If ZERO star can be given. This Company should be given. Bad quality, Bad Customer Service. Do not do business with this Business. credit card dispute for $ back

Absolute waste of money. Extremely poor quality, cheap plastic, terrible printing, and nothing like what is advertised. This feels like a scam. I do not recommend this to anyone.

Do not use this company. I wish I had read the reviews before I ordered a personalised moon picture as a birthday present. The website says the delivery time is 3- 5 working days. It took a month. Emails to enquire about its whereabouts were never responded to. When it did arrive the font looked cheap and not as described on the website. There was an error on the date and I have emailed a few time requesting how this can be rectified but again have had no response. Not sure anyone is even looking at the emails. Like the other customers on here, I am £40 down with a gift I can't use and no way of making it correct. I would recommend you look elsewhere if you are considering buying from this company.

Wish I could give less than one star.
Have been in contact with them for a year to get a refund and it hasn’t been resolved. Got the order damaged and without the gift wrapping I paid extra for, then they sent a replacement that was different from the first one and once again broken and without gift wrapping. The order was for Mother’s Day last year so I had no gift to give, just broken junk. heaps of back and forth of them saying they acknowledged that the order was damaged both times and that there was no gift wrapping and had forwarded the issue onto their higher ups. Again this has been happening for a whole year, the same things being said over and over, and even once after acknowledging both packages were damaged, they sent an email saying it wasn’t, even though I sent photos and they already acknowledged it was. Absolutely horrific customer service and I am extremely unhappy about the whole experience. Ruined Mother’s Day, wasted $110 on absolute junk with inconsistencies to the moon cycle from the first sent item and the second one and can’t even get a refund as they’re treating ME like junk also, and have wasted my time over a year of messaging back and forth. And now they’re saying that it’s been too long since the order date to give a refund AND some bull excuse about “under new management”. DO NOT BUY FROM THEM!

I ordered an engraved frame with moon of when my don was born as it was spevial birthday gift . I placed the order a month in advance I specifically said I needed it before it never arrived until a week after this spoilt the surprise for his birthday. I wrote an email saying deliver was late as I was promised it would arrive before they said they would escalate it with their team that was two months ago still no reply . Very disappointed and will not order again from
them

Tatbestandlich ein lupenreiner Betrug. Ich habe auf der Basis der Insta-Werbeanzeige bei einem vermeintlich deutschen Unternehmen eine Adressplate bestellt, in der die Beschriftung räumlich abgesetzt ist und die Beleuchtungseinheit farblich neutral ist. Bekommen habe ich direkt aus China ein billiges bedrucktes (!) Schild mit einer grünen🙈🙈Beleuchtungseinheit. Kann ich grad wegwerfen. Strafanzeige wird nix bringen, Geld ist weg.

Wrong engraving, they understand the disappointment and do nothing. Ordered a Personalized Solar Modern Door Plaque. The street name has accented letters in it, but they didn't care and let the design software use totally different font for the accented letters. It looks ridiculous. When contacted them, they simply answered: "we are unable to make changes to the font or special characters after the order has been placed". The web browser easily used UTF-8 coding, so it was correct on the screen.
They just closed the claim: "We understand this may be disappointing". You know, it is disappointing to waste money on sloppy, amateur job. Shame.

Dreadful never received goods. Total rip off £70 wasted