I've used Reptiles By Post a few times now as my local stores don't stock Dubias! So far I've had a great experience. Love that I can track the delivery through the Shop app, and they arrive in a shor... Ver mais
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I was a tad apprehensive about using a business that I hadn’t before. Big mistake on my part. Prices were really good. Delivery explained clearly on website. Tracking was excellent. Products packaged... Ver mais
A empresa respondeu
Absolutely amazing, my first delivery came and the tub inside was broken. I took some photos and sent them an email and within 12 hours they'd replied and offered a full refund or a new batch. I opte... Ver mais
A empresa respondeu
The live food was fresh and lived for along time , I had an issue with the delivery of my frozen produce due to the delivery company. It was sorted out promptly and resent straight away
Detalhes da empresa
Escrito pela empresa
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Escrito pela empresa
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Informações de contato
Reino Unido
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Reptiles By Post
Thank You, Simon
First time ordering and amazed at the…
First time ordering and amazed at the quality was a bit skeptical at first so glad I ordered will defiantly order again already recommended to family very pleased
27 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Nicole
Have to say the plants were outstanding…
Have to say the plants were outstanding i was expecting wee ones but I have filled up my homes with them cool and got.so.e for my self and rest was good to recommended
26 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Sue
I’m very happy with prompt delivery and…
I’m very happy with prompt delivery and good quality of mealworms i received thanks
19 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Roger
Quick delivery and exactly what I…
Quick delivery and exactly what I ordered, would use again no problem
25 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Rebecca
Product great and looks really good…
Product great and looks really good only downside to the experience was delivery left outside in the rain after I’d changed delivery date
18 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Saville
Mealworm pot was crushed and some…
Mealworm pot was crushed and some mealworms was in packaging as lid was slightly off the container
25 de agosto de 2026
Resposta da Reptiles By Post
Hi Gary, sorry to hear that your order had been mishandled by the couriers. If there were any issues with the mealworms themselves please let us know at info@reptilesbypost.com
Bugs arrived in great condition
Bugs arrived in great condition
They arrived one time
17 de agosto de 2026
Great service
Quick dispatch, delivered via courier & all critters alive & well.
Great service, will definitely be ordering again.
25 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Laura
Easy to order and dispatch time was…
Easy to order and dispatch time was excellent, however there was way too much packaging. The Bulb could have been placed in a smaller cardboard tube. That being said I would use again, and would recommend.
24 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Chris
Fantastic as always
Fantastic as always, great value and quick delivery. Never shop anywhere else for my leopard gecko supplies! :D Thank you guys!
24 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Melissa
The only place i will ever buy my…
The only place i will ever buy my beardie food from again! You can tell they care about all animals, even the live feeders before they arrive which makes it so much easier. Prices are perfect and the delivery is awesome!
24 de agosto de 2026
Resposta da Reptiles By Post
Thank You
Great live locusts
Great live locusts, all in good order, always get good quality from reptiles by post as opposed to other sites who have the habbit of sending unknown creatures mixed in
24 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Suzanne
Excellent customer service and very…
Excellent customer service and very happy animals at my end!
Thank you!
100% recommend
17 de agosto de 2026
Resposta da Reptiles By Post
Thank You
Fantastic service
First time ordering from you guys and what a service. I ordered at 5am and my order was with me the next day. I have set up a subscription service with you for all my feeders.
24 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Saffryn
Great service product highly recommend…
Great service product highly recommend using them if ur looking for live reptile food
3 de agosto de 2026
Resposta da Reptiles By Post
Thank You
Great company good packaging nice…
Great company good packaging nice people i had an issue and they dealt with it immediately no problems at all
17 de julho de 2026
Resposta da Reptiles By Post
Thank You, Sinead
Always good
Always good, efficient service and live food lasts until next delivery so never run low. Happy Frog, happy customer
22 de agosto de 2026
Resposta da Reptiles By Post
Thank You, Louise
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