ReserveBar Avaliações 1.239

O TrustScore é 2 de um total de 5

1,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered two mixer coaster combos in May 2026 for Fathers Day gifts. I received one coaster set and one mixer glass which should have been two at $94.99 each. When reached out to customer service, I... Ver mais

Avaliado com 1 de um total de 5 estrelas

The worst vendor I've ever seen. Ordered bottles for several clients as gifts using many different vendors. All but the reservebar order showed up smoothly. Been four weeks, tracking shows nothing. Cu... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered 7 bottles in good faith, only 4 were delivered, EM from them saying everything has been delivered, link to CS if there is a problem and 4 requests later for the missing 3 bottles have been una... Ver mais

Avaliado com 3 de um total de 5 estrelas

Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we kno... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de bebidas alcóolicas

Escrito pela empresa

Buy premium liquor and wine for any occasion. Gift a custom engraved bottle of bourbon, scotch, whiskey, tequila, wine and more. Good Spirits. Delivered.


Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,9

Todas as avaliações

(1.239)

12 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service!

I ordered my first item as a gift and was very pleased with the process. The exact beverage I wanted was available and delivered on time.

14 de junho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Megan, thank you so much for sharing! We are thrilled to hear about your experience and that everything went so well, cheers!

Avaliado com 3 de um total de 5 estrelas

*Partially* Delivered

Delivered today, glad to receive.

Edit. One of the items I received was not the item I had ordered. Between ReserveBar, myself and the secondary vender a solution is in process.

Looking forward to receiving an update.

10 de julho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Eugene, thank you for sharing! We are thrilled to hear that you received your order, cheers!

Avaliado com 5 de um total de 5 estrelas

Fast and easy

It was very easy to order and the Sassenach Gin arrived quickly.

20 de junho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Beatrice, thank you so much for sharing your experience! We are so glad to hear that your Sassenach Gin arrived quickly.

Avaliado com 5 de um total de 5 estrelas

Fast efficient

4 de julho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Thank you so much for sharing! We are thrilled to hear that you find our service fast and efficient, cheers!

Avaliado com 3 de um total de 5 estrelas

Partial Order Received -

I received the June 16 Order, 1686922920525 I am still waiting on the May 17 Order, 1684331525304, the ANGEL'S ENVY Finished Rye Whiskey HAS NOT BEEN DELIVERED. I am told it is out of stock, and yet it is available on ReserveBar but at a higher cost. This a bait and switch to get higher prices.

7 de julho de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

They will absolutely flood your inbox for nothing

Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we know you're here. Nobody wants to have to immediately unsubscribe from something, that's just obnoxious. Also the discount offer could have the order minimum in a spot where people are actually going to see it. I may have been inclined to order more if it had been front and center, but instead it felt kinda rug yank-y so I don't think I will be a frequent customer if I use this service again at all.
The whisky is good though.

5 de junho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Maggie, thank you so much for sharing! We appreciate your feedback, cheers!

Avaliado com 3 de um total de 5 estrelas

Thankful for the item, disappointed in shipping time promised

I had thought it was supposed to be two day shipping, i had ordered well ahead of time and was expecting my order before father's day as this was a special, sentimental gift, and I didn't receive it till a week after expedited arrival. Otherwise I am overall happy with the purchase.

14 de junho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Erin, thank you for sharing your feedback with us! I am so sorry that your father's day gift did not arrive in time. That is never what we want for any of our customers. While many packages are delivered within a few business days, some can take a bit longer. I apologize for that. Please know that we are always working to improve the customer experience.

Avaliado com 1 de um total de 5 estrelas

Received different product than what was promised

Sent different bottle than was promised.

5 de julho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Justin, I am so sorry that the bottle you received is different than what you purchased with us! That is never what we want for any of our customers. If you have not, please reach out to our customer experience team via email at customerhelp@reservebar.com or by text, 917-633-6332, and we will be happy to assist correcting this error.

Avaliado com 5 de um total de 5 estrelas

Great service

It was quick and easy to order and pay. Web site was easy to use

16 de junho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Cheryl, thank you for the kind feedback! We are so happy to hear that our service was easy to access and use. Cheers!

Avaliado com 5 de um total de 5 estrelas

A great gift!

My husband lived his gift!

13 de junho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Debi, thank you for letting us know! We are thrilled to hear that your husband loves their gift!

Avaliado com 5 de um total de 5 estrelas

I purchased a gift for my Dad

I purchased a gift for my Dad. He received it in good condition and on time. It may have been user error but I didn’t see a gift option on the site which would be a great addition

7 de junho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Lora, thank you for your feedback! We are thrilled to hear that your Dad received their gift. At check out, our system does ask if an order is a gift. However, we have made recent changes to make the gift option more prominent at check out. Cheers!

Avaliado com 1 de um total de 5 estrelas

I made an order Months ago

I made an order Months ago, and never received my order. A few days ago i received a email saying that my order was received and they will charge my card $1,854.34. I was told that this site was a scam i should have listen. Either they never sent my order and trying to scam me out my money or it was sent to the wrong address.

25 de junho de 2023
Avaliação não solicitada
logotipo da ReserveBar

Resposta da ReserveBar

Hi Lee, I am so sorry for your experience with us! That is never what we want for any of our customers. If you have not already done so, please email our Customer Experience Team at customerhelp@reservebar.com or text us at 917-633-6332 so that our team can investigate your order and work to resolve the issue as soon as possible.

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