Gave them three stars the first time only to find I had received my second order but my wife placed it in the wrong place. When o emailed customer service about my first order being hung up in one pla... Ver mais
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First off brought the orange gl cue loved it , recently got the carbon fiber shift love it but tip flew off after couple hours , send a email and sent me 2 new tips , great customer service with great... Ver mais
I did a lot of research over several weeks, to identify the best carbon fiber cue that fit my budget. Rhino's patient customer service team was very quick to respond via e-mail with understandable an... Ver mais
I had an issue with a defective item from Rhino Billiards, but their customer service really impressed me. They sent a replacement quickly and didn’t even require me to return the original item. That... Ver mais
Detalhes da empresa
Escrito pela empresa
At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last. As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style. Rhino aims to bridge the gap between billiards and life.
Informações de contato
No.14 Lane 975 Tam Trinh Street Yen So Ward, Hoang Mai District, 100000, Hanoi, Vietnã
- cs@rhino-billiards.com
- rhino-billiards.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Still killing it.
Fourth cue purchased online from Rhino. I have purchased a break cue and my wife and daughter each have a Nebula. I have wanted a Must Shaft, not because I’m unhappy with my 50th Anniversary cue, but to see/feel the difference. First time getting a shaft engraved. If you remove the holiday, I recd my new cue in about 4 days. The others took 2 days. My biggest fear is that Rhino will enjoy a popularity boom and there will be longer wait times.
The ordering prices was easy and the…
The ordering prices was easy and the pool que looks, feels and shoots great
Quality 3 stars, customer service 5 stars
The customer service was actually 5 stars, but quality control has a long way to go.
First time purchasing a rino cue placed…
First time purchasing a rino cue placed the order and was very easy to use the website no problem and was shipped in a timely order was well packed, got to play with it couple days later in a pool tournament and I couldn't be happier I would recommend this product, Thank you rino I'm looking to replace my cue case
Cue arrived quickly.
Cue arrived quickly.
Beautiful. It Improved my game.
Pleasure to shoot with.
Thank you
It’s Da Kine
fast shipping/great product
Pool cue came on time with no damage
Pool cue came on time with no damage. I used it for the first time and it worked excellent highly recommend
The shaft arrived in a week
The shaft arrived in a week, it fits my cue and I like the pro taper. This is a great buy especially for the price.
great experience and solid products i…
great experience and solid products i will be shopping again.
Agnes really went all out to assist me…
Agnes really went all out to assist me in getting the right shaft! I had ordered the wrong one at first, but not to worry cause RHINO had me covered! Great products & even better customer service!! Thanx!!!
Amazing to do business with!
Amazing to do business with!! Items ordered arrived quickly and they are great quality. When placing the order I made a mistake and contacted rhino billiards and they resolved my mistake with no issues. Would buy again from them with no problem.
Happy with my purchase
I special ordered the Rhino break shaft and I am extremely pleased with the customer service for this product. They were prompt to answer when I sent an email to inquire about the status of my order. I used the shaft for the first time last week and I could not believe the difference in my breaking power and feel. I would definitely recommend this product from my initial review.
Rhino Stands Behind Their Products
Great experience with Rhino Billiards. I initially had an issue with my shaft, but their customer service was responsive, professional, and easy to work with. The replacement arrived quickly and resolved the key issues. They made the whole process smooth and hassle-free. I’d gladly recommend Rhino to others.
Easy ordering process
Straight forward process and user friendly site for ordering.
Rhino does a great job communicating…
Rhino does a great job communicating and keeping you updated on your order. I shot tonight with my cue and break steak and I absolutely love them. Worth every penny.
Great cue the grip was a little messed…
Great cue the grip was a little messed up when I received it but it is an overall great cue
Second time I've ordered something
Second time I've ordered something
Product is well crafted....
Ordering was easy and exactly to my specifications....
Delivery time was quick....
I will be ordering more products soon !
I ordered a Rhino cue and had a great experience. The quality is excellent for the price, customer service was very helpful, and shipping was fast. The cue feels solid and performs great. Highly recom
Excellent quality and customer service
The Rhino Must cue is truly excellent
Das Rhino-Queue ist wahrlich exzellent; sowohl seine Haptik als auch seine Spieleigenschaften sind herausragend. Ich habe mich für dieses Queue entschieden, da ich als großgewachsener Spieler einen 30-Zoll-Schaft mit einem 3/8x10-Gewinde benötige. Andere renommierte Hersteller verlangen für diese Länge fast 600 Euro. Da mir Rhino zuvor gänzlich unbekannt war, zögerte ich zunächst, einen Queue-Oberteil aus Vietnam für 340 Euro – zuzüglich Zollgebühren – zu bestellen.
Die Lieferzeit betrug 6 Tage. Leider löste sich die Pommeranze bereits nach nur einer Stunde Spielzeit, weshalb ich sie von einem Händler vor Ort neu verkleben ließ. Ich meldete den Vorfall an Rhino und erhielt innerhalb von zwei Tagen eine entsprechende Rückerstattung. Das Spiel geht nun leichter von der Hand; Rückläufer, Nachläufer und Effetstöße erfordern nun weniger Kraftaufwand. Ob die „Low Deflection“-Eigenschaft tatsächlich wirksam ist, kann ich noch nicht mit Bestimmtheit sagen, da ich sie noch nicht hinreichend getestet habe. Ich würde jedoch dazu tendieren, dies zu bejahen, da ich das Gefühl habe, nun häufiger auch weite Stöße erfolgreich zu versenken.
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