Robert Welch Designs Avaliações 2.561

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is my second purchase in the last 30 days. I was so happy with my first purchase; the delivery time, the packaging ( it was like getting a wedding present it was packaged so beautifully) and qual... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The product is exceptional. We are very happy with what we ordered, so much so, we ordered even more! We had one small manufacturing issue with one knife - I contacted Robert Welch and this was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordering online is simple, but also visiting the shop in Chipping Campden is a lovely experience. Either works for me. The quality of RW products is outstanding, I have many including two cutlery se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always a good service and the service supplied was well packed and delivered swiftly RW is superb and have been a lover of their cutlery since I was a kid in the 70's and 80's. Old Hall were the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Talheres
  2. Loja de Acessórios para Banheiros
  3. Loja de Souvenirs
  4. Loja de artigos domésticos
  5. Fabricantes de facas
  6. Loja de facas

Sobre Robert Welch Designs

Escrito pela empresa

Robert Welch Shop at Robert Welch Follow Us on Instagram Contact Us

About Robert Welch Designs

Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955.

A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.

Robert Welch Cutlery

Our three cutlery collections: 3.5® and 5.0® and the Master Collection, feature over 30 stunning cutlery designs, each with complementary serving utensils and specialist items to accompany your cutlery set.

Robert Welch Cutlery Robert Welch Kitchen Knives

A distinctive blend of heritage, design excellence and cutting-edge performance, our multi-award-winning collections of kitchen knives, Signature & Professional, cater to those aiming for culinary excellence, whether home cook or professional chef.

Robert Welch Kitchen Knives Robert Welch Cookware

The 316 Series cookware is a premium collection of stainless steel pans designed to deliver exceptional performance and durability. Crafted from 316-grade stainless steel with multi-layer construction for fast, even heat distribution, each piece is designed for precision cooking and long-term use, complementing both modern and traditional kitchens.

Robert Welch Cookware Robert Welch Drinkware

Designed as sculptural centrepieces for the table or bar, the Drift collection has been designed to function flawlessly and enhance everyday entertaining, dining & living.

Robert Welch Bathroom

In the Bathroom, stainless steel really comes into its own. Our popular bathroom collections, Burford & Oblique, are resistant to rust and corrosion. High quality stainless steel keeps its finish and continues to function even in areas with high moisture making it perfect for styling a tidy and organised, yet luxurious bathroom.


Where to find us

Where to find us

FREE DELIVERY

Escrito pela empresa

UK - orders over £50
Europe - orders over £150 (€180)
USA - orders over £150 ($180)
Australia - orders over £450
Rest of the world - free delivery available

Guarantees

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Great stirrers

My order was processed quickly and shipped right away. The stirrers are wonderful! Excellent quality, I love them.

6 de março de 2026
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Resposta de Robert Welch Designs

We're so pleased your order was processed and shipped quickly! It's great you find the drinks stirrers wonderful and of excellent quality. We appreciate you taking the time to leave your feedback! I hope we can help you again in the future. kind regards, Caroline - Customer Services

Avaliado com 5 de um total de 5 estrelas

Superb quality

Superb quality . And quick delivery .

Thank you

4 de março de 2026
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Resposta de Robert Welch Designs

We're happy to hear that you received superb quality and quick delivery! Thank you for your positive feedback. Kind regards, Hayleigh- Customer Service

Avaliado com 5 de um total de 5 estrelas

Efficient service

A good website and efficient service. Delivery was prompt

1 de março de 2026
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Resposta de Robert Welch Designs

We're happy to hear that you found our website and the delivery prompt and efficient. Thank you for your positive feedback! Kindest regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

Delivered as promised

Delivered as promised. Quality as expected - excellent.

23 de fevereiro de 2026
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Resposta de Robert Welch Designs

We're happy to hear that your delivery was on time and the quality met your expectations. Thank you for your positive feedback! Kind regards- Hayleigh- Customer services.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, delivered on time…..easy to order.

11 de fevereiro de 2026
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Resposta de Robert Welch Designs

We're happy to hear that you had a great experience and found our product easy to order. Thank you for your positive feedback! Kind regards- Hayleigh- Customer services.

Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent products, great experience as a customer (bought the utility hanger and 5 kitchen utilities)

15 de março de 2026
Avaliação não solicitada
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Resposta de Robert Welch Designs

We're happy to hear that you had a great experience and that you are enjoying the products you purchased. Thank you for sharing your positive feedback with us! Kind regards- Hayleigh- Customer services.

Avaliado com 5 de um total de 5 estrelas

It's a joy to get great products that…

It's a joy to get great products that are made in the UK. The light coloured double trivet sits in the middle of the table and is used daily. That's money well spent.

23 de fevereiro de 2026
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Resposta de Robert Welch Designs

We're happy to hear that you are enjoying your Robert Welch trivet! It's wonderful to know it's a useful and beautiful addition to your table. Thank you for your positive feedback. Kindest regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

Top marks!

The website was easy to navigate, and my order was delivered promptly. The items ordered were of excellent quality - and, I would say - beautiful.

31 de janeiro de 2026
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Resposta de Robert Welch Designs

Margaret we're so happy to hear that you found our website easy to navigate and your order was delivered promptly. We appreciate your feedback and are glad the items were of excellent quality. Kindest regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

Easy to use website

Easy to use website, great customer service and, of course, excellent products!

6 de fevereiro de 2026
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Resposta de Robert Welch Designs

Gary we're happy to hear that you found our website easy to use and that you are enjoying our excellent products and customer service. Thank you for your feedback! Kindest regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent Product

Excellent product, excellent customer service.

17 de fevereiro de 2026
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Resposta de Robert Welch Designs

Geoff we're so happy to hear that you had a great experience with our product and customer service. Thank you for your positive feedback! Kind regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

Classic cutlery & superb presentation

We ordered a cutlery set from Robert Welch and it arrived in a beautiful box with a complimentary set of steak knives! We are very impressed with the quality and style of our Radford Bright cutlery set - it’s classic and very nice to handle! We would very much recommend this company.

18 de janeiro de 2026
Avaliação não solicitada
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Resposta de Robert Welch Designs

Thank you so much for your wonderful review Mandy! We’re delighted to hear that your Radford Bright cutlery set arrived beautifully presented and that the complimentary steak knives were a pleasant surprise. It’s fantastic to know that you’re enjoying the classic design and comfortable feel of the cutlery. Your recommendation truly means a lot to us. If there’s ever anything more we can help you with, we’d be happy to assist. Enjoy your new cutlery set! Kindest regards, Iona - Customer Services

Avaliado com 5 de um total de 5 estrelas

Good products and great service.

I like Robert Welch products, the cutlery is well made and beautifully finished,
Over the years I have bought other items such as kitchen knives, which take a good edge and hold it.
Their delivery system is very good. The packages are well prepared and wrapped.

16 de fevereiro de 2026
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Resposta de Robert Welch Designs

John we're happy to hear that you appreciate the quality and finish of our cutlery and kitchen knives. It's great to know that you are pleased with our delivery system and packaging. Thank you for your positive feedback. Kind regards Rose - Customer services

Avaliado com 5 de um total de 5 estrelas

Great products and customer service!

I spoke with customer service on the phone to identify the style of spoons I had from 18 years ago, so I could buy more matching silverware. They were respectful, professional, and very helpful. Love their silverware! It's in amazing condition, and I've had them for almost 20 years. Looking forward to another 20 years of use :)

16 de fevereiro de 2026
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Resposta de Robert Welch Designs

Laura we are so happy to hear that our customer service team was so helpful in identifying your cutlery! It's wonderful to know you've enjoyed our cutlery for so long and that it's in amazing condition. Thank you for sharing your positive experience! Kind regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

A seamless experience

It was very easy to review all the designs on your site, & very easy to order too. The whole experience was so efficient. In fact, the cutlery arrived less than 24 hours after I ordered it, & 2 days later it was in my checked-in bag on board Qantas bound for Australia where I was able to give it to my nephew for his wedding present.

28 de janeiro de 2026
logotipo da Robert Welch Designs

Resposta de Robert Welch Designs

We're happy to hear that you found our website easy to navigate and the ordering process efficient. It's great to know the cutlery arrived quickly and made it to Australia in time for your nephew's wedding! Thank you for your positive feedback & we hope he enjoys the gift! Kindest regards Hayleigh- Customer Services

Avaliado com 5 de um total de 5 estrelas

First class service

So easy to order on line. Very pleased to find out that order could be posted to daughter in Australia.
Delivery was so quick I was amazed. I placed order on Monday, it was delivered on Friday. You can’t ask for anything better. Will definitely use this service again.

10 de fevereiro de 2026
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Resposta de Robert Welch Designs

We're happy to hear that ordering online was easy and that you were able to send an order to your daughter in Australia. It's great to know the delivery was so quick! We appreciate your positive feedback and are glad you enjoyed our service. Kindest regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

A pleasure to do business with.

I was made to feel valued as a customer, which is very refreshing, and sadly, unusual these days. Excellent customer service and great products at reasonable prices. Great communication throughout.

27 de janeiro de 2026
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Resposta de Robert Welch Designs

We're happy to hear that you felt valued as a customer. It's great to know you had excellent customer service and found our products to be of great value. We appreciate your positive and kind feedback Pam. Best regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

Knife block

Prompt delivery and really pleased with the bread block. Excellent quality and sits nicely on worktop without taking up
Too much counter space

10 de fevereiro de 2026
logotipo da Robert Welch Designs

Resposta de Robert Welch Designs

We're happy to hear that the bread block arrived promptly and is of excellent quality! We appreciate you letting us know it fits nicely on your counter. Thanks for the positive feedback Nancy. Kindest regards Rose - Customer Services

Avaliado com 5 de um total de 5 estrelas

Kitchen knives

I have purchased a variety of products from Robert Welch over the years, including bathroom accessories, they are made of very high quality materials as well as look stunning. My recent purchases have been carving knife and fork also kitchen knives they are superb I cannot recommend enough.

26 de janeiro de 2026
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Resposta de Robert Welch Designs

Hi Alan, Thank you so much for your wonderful 5‑star review. We’re delighted to hear that you’ve now invested in our Signature knives, adding to the range of products you’ve chosen from us over the years.

We truly appreciate your continued support and look forward to assisting you again in the future. Kind regards, Julia - Customer Services

Avaliado com 5 de um total de 5 estrelas

Brilliant service from Robert Welch

I wrote a review for Trustpilot bemoaning the fact that there was a flaw in the Robert Welch chopping board which made it unusable.

The company wrote to me after they had read my review. I sent them a picture of the flaw in my chopping board, and now they have sent me a replacement - perfect - chopping board.

I am delighted with it. I am sure it will give me many years’ excellent service. Thank you, Robert Welch!

28 de fevereiro de 2026
logotipo da Robert Welch Designs

Resposta de Robert Welch Designs

Hi Alexandra, we’re very sorry to read your comments and to hear that you’re disappointed with the condition of your board.

This is certainly not the standard we expect. We would very much like the opportunity to review the issue properly.

As photos can’t be uploaded via the review platform, we’ve reached out to you directly so that you can share images with us and we can investigate this for you without delay.

We look forward to resolving this matter as quickly as possible. Kind regards, Julia - Customer Services

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