I purchased this set of flatware about 10 yrs ago from Bed and Bath. Several pieces had been lost and I have been looking to order the pattern again . When I came across your website I was delighted.... Ver mais
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Veja o que dizem as avaliações
We have loads of Robert Welch products throughout the house, incuding 3 pairs of their scissors, which are really sharp. One recently however started to blunt a little. I contacted RW customer servi... Ver mais
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I reported a problem with a 5 year old frying pan. A few photos later I received a prompt response from Hayleigh (customer service) who as a goodwill gesture offered a brand new replacement. Great... Ver mais
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I bought previously for myself but these were a housewarming gift for someone else who absolutely loves them. She couldn’t stop smiling.
A empresa respondeu
Detalhes da empresa
- Loja de Talheres
- Fabricantes de facas
- Loja de Acessórios para Banheiros
- Loja de artigos domésticos
- Loja de facas
- Loja de Souvenirs
Sobre Robert Welch Designs
Escrito pela empresa
SHOP AT ROBERT WELCH
FOLLOW US ON INSTAGRAM
CONTACT US
About Robert Welch Designs
Robert Welch Designs is a multi-award-winning British brand creating premium cutlery, kitchen knives, cookware, tableware and home accessories designed for everyday use. Since 1955, we have combined exceptional design, craftsmanship and performance to create products that are made to be used, enjoyed and kept for life.
Founded by the renowned British silversmith and designer Robert Radford Welch MBE, RDI, our business is built on a simple belief: beautifully designed products should be part of everyday life. Still family-owned and led by Robert Welch's son and daughter, Rupert and Alice, we continue to design from our location in Chipping Campden in the Cotswolds, guided by the same values of quality, integrity and enduring design.
Customers choose Robert Welch for timeless style, exceptional quality and long-lasting value. Our collections are designed to enhance everyday moments, whether preparing meals, gathering around the table, entertaining guests or choosing a meaningful gift for a loved one. Many of our products are backed by a guarantee of 25 years, reflecting our confidence in their quality, craftsmanship and durability.
SHOP CUTLERY
Robert Welch is best known for its premium stainless steel cutlery collections. Our award-winning ranges include over 30 distinctive designs, from contemporary classics to modern statement pieces, alongside complementary serving utensils and specialist items.
Designed for everyday dining and special occasions alike, our cutlery is crafted for comfort, durability and lasting beauty. Whether you're choosing your first cutlery set, upgrading your dining experience or searching for a thoughtful wedding or housewarming gift, our collections are designed to be enjoyed for generations.
SHOP KNIVES
Our Signature and Professional kitchen knife collections bring together cutting-edge performance, precision engineering and timeless design. Trusted by home cooks, keen food enthusiasts and professional chefs alike, they are designed to deliver outstanding balance, sharpness and control.
From everyday meal preparation to ambitious culinary projects, Robert Welch knives are created for those who value quality, performance and craftsmanship in the kitchen.
SHOP COOKWARE
The 316 Series cookware collection is crafted from premium 316-grade stainless steel and engineered for exceptional cooking performance. Featuring advanced multi-layer Tri-ply construction for fast, even heat distribution, each pan is designed for precision cooking, reliability and long-term durability.
Suitable for modern kitchens and serious home cooks, the collection combines professional performance with timeless design that complements any home.
SHOP GIFTS
For generations, Robert Welch products have been chosen as thoughtful gifts to mark life's most important occasions. From weddings and anniversaries to housewarmings, birthdays and celebrations, our collections combine timeless design, exceptional quality and everyday usefulness.
Whether you're searching for a meaningful gift for a keen cook, a stylish addition to a new home or a lasting keepsake for a special milestone, our cutlery, kitchenware, drinkware and home accessories are designed to be enjoyed for years to come.
Beautifully crafted and made to last, Robert Welch gifts are chosen not only for the moment they are given, but for the memories they help create long after.
HOME & ENTERTAINMENT
Our Drift collection and other home accessories are designed to elevate everyday living and entertaining. Sculptural, functional and beautifully crafted, they serve as striking centrepieces while delivering exceptional practicality.
Whether used for entertaining guests, serving drinks or styling the home, each piece reflects our commitment to thoughtful design and lasting quality.
SHOP BATHROOM
Our Burford and Oblique bathroom collections demonstrate the versatility and durability of premium stainless steel. Resistant to rust and corrosion, they are designed to perform beautifully in humid environments while maintaining their appearance for years to come.
Combining elegant design with everyday practicality, these collections help create organised, functional and refined bathroom spaces.
Why choose Robert Welch?
- British design since 1955
- Family-owned business
- Multi-award-winning collections
- Premium stainless steel cutlery, kitchen knives and cookware
- Trusted by home cooks, entertainers and design enthusiasts
- Timeless designs created for everyday use
- Exceptional quality, performance and durability
- Popular for wedding, anniversary and housewarming gifts
- Designed to be used, enjoyed and kept for years to come
Where to find us
FREE DELIVERY
Escrito pela empresa
- UK - orders over £50
- Europe - orders over £150 (€180)
- USA - orders over £150 ($180)
- Australia - orders over £450
- Rest of the world - free delivery available
Informações de contato
Lower High Street, GL55 6DY, Chipping Campden, Reino Unido
- 01386840522
- help@robertwelch.com
- robertwelch.com
4,9
Excelente
3 mil avaliações
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A seamless experience
It was very easy to review all the designs on your site, & very easy to order too. The whole experience was so efficient. In fact, the cutlery arrived less than 24 hours after I ordered it, & 2 days later it was in my checked-in bag on board Qantas bound for Australia where I was able to give it to my nephew for his wedding present.
28 de janeiro de 2026
Resposta da Robert Welch Designs
We're happy to hear that you found our website easy to navigate and the ordering process efficient. It's great to know the cutlery arrived quickly and made it to Australia in time for your nephew's wedding! Thank you for your positive feedback & we hope he enjoys the gift! Kindest regards Hayleigh- Customer Services
First class service
So easy to order on line. Very pleased to find out that order could be posted to daughter in Australia.
Delivery was so quick I was amazed. I placed order on Monday, it was delivered on Friday. You can’t ask for anything better. Will definitely use this service again.
10 de fevereiro de 2026
Resposta da Robert Welch Designs
We're happy to hear that ordering online was easy and that you were able to send an order to your daughter in Australia. It's great to know the delivery was so quick! We appreciate your positive feedback and are glad you enjoyed our service. Kindest regards Rose - Customer Services
A pleasure to do business with.
I was made to feel valued as a customer, which is very refreshing, and sadly, unusual these days. Excellent customer service and great products at reasonable prices. Great communication throughout.
27 de janeiro de 2026
Resposta da Robert Welch Designs
We're happy to hear that you felt valued as a customer. It's great to know you had excellent customer service and found our products to be of great value. We appreciate your positive and kind feedback Pam. Best regards Rose - Customer Services
Knife block
Prompt delivery and really pleased with the bread block. Excellent quality and sits nicely on worktop without taking up
Too much counter space
10 de fevereiro de 2026
Resposta da Robert Welch Designs
We're happy to hear that the bread block arrived promptly and is of excellent quality! We appreciate you letting us know it fits nicely on your counter. Thanks for the positive feedback Nancy. Kindest regards Rose - Customer Services
Kitchen knives
I have purchased a variety of products from Robert Welch over the years, including bathroom accessories, they are made of very high quality materials as well as look stunning. My recent purchases have been carving knife and fork also kitchen knives they are superb I cannot recommend enough.
26 de janeiro de 2026
Resposta da Robert Welch Designs
Hi Alan, Thank you so much for your wonderful 5‑star review. We’re delighted to hear that you’ve now invested in our Signature knives, adding to the range of products you’ve chosen from us over the years.
We truly appreciate your continued support and look forward to assisting you again in the future. Kind regards, Julia - Customer Services
Brilliant service from Robert Welch
I wrote a review for Trustpilot bemoaning the fact that there was a flaw in the Robert Welch chopping board which made it unusable.
The company wrote to me after they had read my review. I sent them a picture of the flaw in my chopping board, and now they have sent me a replacement - perfect - chopping board.
I am delighted with it. I am sure it will give me many years’ excellent service. Thank you, Robert Welch!
28 de fevereiro de 2026
Resposta da Robert Welch Designs
Hi Alexandra, we’re very sorry to read your comments and to hear that you’re disappointed with the condition of your board.
This is certainly not the standard we expect. We would very much like the opportunity to review the issue properly.
As photos can’t be uploaded via the review platform, we’ve reached out to you directly so that you can share images with us and we can investigate this for you without delay.
We look forward to resolving this matter as quickly as possible. Kind regards, Julia - Customer Services
Love Love Love
I absolutely love the silverware set I've purchased! It looks stunning, elegant, and festive. The quality is outstanding. Delivery to the US took less than a week; I was pleased with the speedy delivery and how everything was packed (I included two ceramic vases in my purchase and was worried about them, but everything arrived in perfect condition).
Definitely returning, and also created a wishlist for my birthday.
4 de fevereiro de 2026
Resposta da Robert Welch Designs
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear how much you’re enjoying your silverware set, it’s lovely to know you find it stunning, elegant, and festive.
It’s great to hear that your order reached you in the US so quickly and that everything, including the ceramic vases, arrived safely. Our team takes great care with packaging, so your feedback truly means a lot.
We look forward to welcoming you back soon. Kind regards, Julia - Customer Services
Quality product
Quality product, easy to order and I was advised on the delivery updates at all times
4 de fevereiro de 2026
Resposta da Robert Welch Designs
We appreciate your feedback and are so glad the ordering process was simple and you were kept informed about your delivery. Kind Regards, Hayleigh- Customer Service
The perfect Nutcracker
The perfect Nutcracker. I've had mine for years, my daughter wanted one. Good to see such excellent design and manufacture continuing.
1 de fevereiro de 2026
Resposta da Robert Welch Designs
We're happy to hear that you consider our nutcracker perfect! It's wonderful to know that the excellent design and manufacturing have continued to meet your expectations and your daughter's. Thanks for your positive feedback Sophia! Kindest regards Rose - Customer Services
Great quality cutlery
The ability to buy individual pieces of cutlery has meant I have been able to build a collection of exactly the size and mixture of styles I needed.
Delivery has always been prompt and the quality of RWD cutlery is excellent.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Robert Welch Designs
We appreciate your feedback Gordon and are so glad to hear that you were able to create the perfect cutlery collection with us! It's great to know you're pleased with the prompt delivery and excellent quality. Kindest regards Rose - Customer Services
Poor, just poor
Well, I had an awful experience with this company before. After I left a comment on one of their adverts, I was, very much, encouraged to get back in touch- they wanted to reach out, wanted to re-review.
What an absolute waste of my time!
They now claim the managing director has had a look at my pictures of the awful, useless, frying pan I had purchased. Apparently, the MD agrees with their 'expert' that it had been used incorrectly, and that metal utensils were used with it. Like I told them, I haven't owned metal utensils for decades but because their 'expert' said I had, then the whole company (and everyone who works for them) believes that to be true.
I don't think for a second the MD even knows I exist, let alone take the time to look at some pics some dude sent in.
They've actually made me feel as though they don't want my business, and are happy to shoo me away. Probably why they point blank refuse to honour their 'lifetime guarantee'. What an absolute joke!
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da Robert Welch Designs
Hi Paul, I'm sorry that this experience has left you feeling so disappointed. That was never our intention, particularly when you chose to invest in one of our products.
We did take the time to carefully review the photographs you provided, and the conclusion reached was based solely on what could be seen in the condition of the pan. I completely understand that you disagree with that assessment, and I appreciate that this makes the outcome all the more frustrating from your perspective.
Please be assured that our guarantee is applied consistently and fairly, and never based on how much a customer has spent or how long they have shopped with us. Every case is reviewed on its own merits.
While we aren’t able to offer a replacement on this occasion, I am genuinely sorry that we’ve not been able to provide the resolution you were hoping for. That is never a comfortable position for either side. The outcome remains as previously explained. Kind regards, Julia - Customer Services
Fantastic service yet again from Robert…
Fantastic service yet again from Robert Welch, from a brilliant web site and ease of ordering to lovely very high quality products all beautifully packaged. Thank you again to all at Robert Welch .
23 de fevereiro de 2026
Resposta da Robert Welch Designs
We appreciate your very positive feedback! We're so glad you found our website easy to use and that you are delighted with the high quality and beautiful packaging. Thank you again Ivan! Kindest regards Rose - Customer Services
Perfect
My order was processed promptly and efficiently. I loved each of the products I ordered: the design, functionality and ease of use. The pepper grinder is easy to use and beautiful. The grinder is perfect: a simple design and grinds easily. And the sharpener is very clever and …. very effective. I’m very satisfied, thank you - Abi Swinburn
24 de janeiro de 2026
Resposta da Robert Welch Designs
We're happy to hear that your order was processed efficiently and that you loved the design, functionality, and ease of use of our products. We appreciate you letting us know you're very satisfied with your purchase. Thank you! Kind regards, Hayleigh – Customer Service
all good as always
21 de janeiro de 2026
Resposta da Robert Welch Designs
We're happy to hear that everything was satisfactory for you. Thank you for your continued support and feedback! Kind regards, Hayleigh – Customer Service
High quality products
High quality products, very reasonable postage costs, delivered quickly. No problems at all. I like their newsletter too
12 de janeiro de 2026
Resposta da Robert Welch Designs
We're happy you received high-quality products quickly with reasonable postage. We're also glad you enjoy our newsletter. Thank you for your positive feedback Graham! Kind regards Rose - Customer Services
Resposta da Robert Welch Designs
We're happy to hear that you find the Robert Welch knife excellent! Thank you for your valued feedback and for choosing our products Lorna. Kindest regards Rose - Customer Services
My second order
My second order. Beautifully designed and well made products. Well packaged and delivered day after order was placed. How amazing is that.
I am just sorry I didn’t come across this company earlier.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Robert Welch Designs
We're happy to hear that you find our products beautifully designed and well-made. We appreciate your kind words regarding our packaging and speedy delivery. We are so grateful for your positive feedback! Kindest regards Rose - Customer Services
Superb quality product well packaged…
Superb quality product well packaged and delivered quickly and safely.
24 de janeiro de 2026
Resposta da Robert Welch Designs
We're happy to hear that you received a superb quality product, well packaged, and delivered quickly and safely. Thank you for your positive feedback! Kind regards Rose - Customer Services
Excellent cutlery
Excellent cutlery, as used in Chestnut pubs and restaurants in East Anglia. That's where I saw it first.
10 de janeiro de 2026
Resposta da Robert Welch Designs
Hi Susan, many thanks for your kind 5-star review. We are delighted to hear that you've enjoyed using our Malvern bright cutlery during your visits to the Chestnut pubs and restaurants.
Now you can experience your own dining experience at home. Kind regards, Julia - Customer Services
Great cutlery and super fast shipping
Shipment was very fast--I got it in less than a week from England! The silverware is beautiful.
18 de janeiro de 2026
Resposta da Robert Welch Designs
Elizabeth we're delighted to hear that you received your beautiful English Fiddle Vintage silverware so quickly! We appreciate you taking the time to share your positive experience. Kind regards, Siobhan - Customer Services
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