Easy site to use, they very helpfully offered the service of having the polycarbonate sheets cut to size which we couldn't find anywhere else. We had an issue with one of the sheets, but it was... Ver mais
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Veja o que dizem as avaliações
Pleasant people however the product I ordered was useless. UPVC rafter bars warped after 18 months and RM replaced them, then warped again 18 months later and again RM offered to replace. I asked for... Ver mais
2nd time I've used Roofing Megastore and both times the service has been outstanding. No issues with stock as everything was off the shelf. Delivery date was given and that was good service too. I... Ver mais
The sales staff were excellent, I needed so much help and had to place more than one order. The delivery guys were also so very helpful placing all the components where I wanted them. My only complain... Ver mais
Detalhes da empresa
Escrito pela empresa
Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants.
Informações de contato
Reino Unido
- roofingmegastore.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 3% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good products delivered fast
Good products delivered fast and competently by two men. Delivery charge is high but otherwise all good.
Corrugated roofing sheets
Great experience, easy site to use great prices & fast delivery
Do not recommend
Really poor experience and customer service from this company. Read other reviews before purchasing. My order was delivered to the wrong address. Communication has been incredibly poor and only managed to get a refund by going through PayPal, three weeks later. Do not recommend.
Great service
First time I have used this company definitely will be using them in the future
Great customer service and care.
Late delivery and splittet in 3 parts
Late delivery and splittet in 3 parts, so delayed project. Also wrong clips sent and scratched gutters. Cannot contact them as they don't have phone numbers, only by email, so they reply to you whenever they want and if they want. Disappointed, and regret to have chose them.
Not had delivery of goods in the time…
Not had delivery of goods in the time frame they say and very little contact from them, it been over 15 day since i placed the order and still they have not sent goods. the date i was given for delivery been and gone and still no goods and no contact from them even after sending emails.
easy process from start to finish and…
easy process from start to finish and even the delivery was earlier than expected. good quality wrapping made sure that all goods arrived undamaged
Easy to order exactly what I needed…
Easy to order exactly what I needed even though I wasn’t sure what I needed! Helpful staff to answer my uninformed questions and useful advice on correct fitting.
Excellent price and scheduled delivery
Excellent price and scheduled delivery, drivers very helpful,
Late delivery & poor communication
Delivery was due to arrive 24th-31st July. It didn’t arrive. We received no updates and had to call them to be told that delivery would now be 4th August and we’d be called 30 minutes in advance.
4th August - no call in advance and only half of our items were delivered. Driver told us that the rest would arrive tomorrow. No central communication again.
5th August - no delivery, no communication again.
6th August - remaining items arrived, but no call in advance.
So had to arrange to work from home for 3 days to cover delivery of one order.
Products largely appear to be good quality, however there are some coping stones with corners chipped off. Looks like it was due to the pallet it was stacked on not being sufficiently strong enough and collapsing. Both delivery drivers were helpful and did a good job.
I would recommend this company the…
I would recommend this company the product good with no problems at all.
Excellent service website easy to use…
Excellent service website easy to use delivered early would recommend them to anyone requiring there services
They still have not delivered any of my…
They still have not delivered any of my order except one roll of tape
they are impossible to reach and their response time is a failure
Outcome ; so although order was explained to come in 1 order, with an itemised list only one item arrived, with full song and dance signing, and the rest of the order eventually came 24 hours later and was secretly just dropped in driveway, no announcement, so a mistake was made, and nobody communicated, explained or made it clear, pure under communicastion, whoops?!
Good quality
Good quality, although had to wait a while, delivery driver very friendly and helpful .
Good service prompt delivery well…
Good service prompt delivery well packaged.
Unfortunately qauntity of roofing…missing roof sheets
Unfortunately qauntity of roofing sheets arrived 9 short and also they delivered 2 other different sheets that I didn't even order , I did contact yourselves to rectify which did happen but I had to collect the outstanding sheets myself ,also I had to pay a tradesman for a wasted day because of the mix up at your end , I did ask if I could claim some money back for the tradesman but I haven't heard anything back yet which is very disappointing ,hopefully you could rectify this , regards Neil
Product arrived and was damaged at the…
Product arrived and was damaged at the ends.. I took photos and sent them off. I was asked what is like to do about the damaged pieces and asked for them to be replaced.. and nothing since.. this was around 6 weeks ago..
Very poor customer service indeed..
Review of megastore
Website is good, works out what you need. Sent me the wrong order number, only realised when rang re delivery and was told my order had been cancelled. The time from ordering to delivery was longer than l thought it would be. Delivery driver was excellent, polite and helpful.
Delivery was on time with plenty notice…
Delivery was on time with plenty notice for arrival time. The shingles are superb and were easy to fit.
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