I went on a two-month holiday and chose Roomia to store my belongings. From the reception, I was welcomed in a very friendly manner and had a great conversation while booking. Even while I was ov... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me wit... Ver mais
A empresa respondeu
From the time of my initial inquiry until I moved my possessions in the self storage unit a week later , I dealt with Kim. Kim made the whole experience seamless. She was very knowlegable, extremely p... Ver mais
A empresa respondeu
Roomia is a clean modern facility , ideally, located , Security is second to none . The management & staff are friendly, respectful & helpful with any assistance required . I love my chats with Kim &... Ver mais
A empresa respondeu
Detalhes da empresa
- Garagem
- Garagem de Carros
- Loja de embalagens para mudanças
- Loja de materiais para empacotamento
- Armazenamento de trailers
- Depósito
Sobre Roomia Self Storage - Truganina
Escrito pela empresa
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Escrito pela empresa
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Informações de contato
477 Dohertys Rd,, 3029, Truganina, VIC, Austrália
- 0389038830
4,6
Excelente
120 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy access to storage unit
Easy access to storage unit. Plenty of trollers to help move your items. Very secure premises. Friendly staff.
29 de maio de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for the great review!
We’re so pleased to hear you found everything easy and convenient.
It’s also great to know you felt secure and well looked after by the team. We’ll be sure to pass your kind words on to the staff.
Thanks again for choosing Roomia.
I went on a two-month holiday and chose…
I went on a two-month holiday and chose Roomia to store my belongings. From the reception, I was welcomed in a very friendly manner and had a great conversation while booking.
Even while I was overseas, whenever I had any queries, the team was highly communicative and well-equipped to answer all my questions. Any issues I encountered, even after hours, were handled with care and courtesy.
I highly recommend Roomia for anyone looking for safe, secure, and peaceful storage services.
25 de maio de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for the wonderful review!
We’re so pleased we could give you peace of mind while you were away. Knowing your belongings are safe — and that there’s a friendly team here if you need anything — is exactly the experience we hope to create.
We really appreciate your recommendation and hope you had an amazing holiday 😊
Resposta da Roomia Self Storage - Truganina
Thanks so much for the lovely review. We’re really pleased to hear Kim was so helpful from the very beginning. We’ll be sure to pass your kind words on to her. Thanks again for choosing Roomia.
I experienced excellent customer…
I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me with my sudden booking on the same day. Truly polite, courteous and professional. Highly commendable for her dedication at work. The area is clean and tidy with all the security features available on site.
15 de maio de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for the wonderful review. We’re really pleased to hear Kim provided such excellent service and helped make your same day booking smooth and stress-free.
It’s great to know she explained everything clearly and professionally, and we’ll absolutely pass your kind words on to her.
Thanks again for choosing Roomia.
Resposta da Roomia Self Storage - Truganina
Thanks so much for the review. Great to hear you received helpful advice and great customer service from the team. We really appreciate your support.
Nice and clean there and very friendly…
Nice and clean there and very friendly staff.
14 de maio de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for the review. Great to hear you found the facility clean and the team friendly and welcoming. We really appreciate your support and thanks again for choosing Roomia.
Very easy access
Very easy access
Staff ( Kim ) was very helpful and the location was very close and convenient for me
2 de maio de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for the review. Great to hear the location and access worked well for you and that Kim was able to help. We’ll be sure to pass your kind words on to her. Really appreciate you choosing Roomia.
Great service
Greeted by friendly staff who showed us around and ran through our options
Impressed by the clean facilities
2 de maio de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for the great review. We’re really glad the team made you feel welcome and took the time to walk you through the different options.
Staff is very helpful and very…
Staff is very helpful and very knowledgeable. Storage facility is also very easy to use and clean. One stop shop for all your storage needs.
Thanks
17 de abril de 2026
Resposta da Roomia Self Storage - Truganina
Thanks so much for your kind words. Our team takes pride in making self storage simple, clean and easy to use. It’s great to hear you found everything you needed in one place. We really appreciate the recommendation.
Amazing Store Manager Kim
Kim the Store manager was such a beautiful person, I felt she went above and beyond to ensure I knew everything and made the process extremely smooth.
14 de abril de 2026
Resposta da Roomia Self Storage - Truganina
Thank you for the lovely feedback about Kim. She genuinely cares about making the storage experience smooth and easy, so it’s great to see this recognised. We’ll be sure to share this with her.
Storage facility is good
Storage facility is good, but it had couple of break-ins, that was bit shocking. Security should be improved.
Also pricing is bit high compared to other storage facilities.
Courtesy Van is only available at the time of moving into the storage, not after move in if you want to bring additional stuff for storage, this is bit disappointing.
1 de abril de 2026
Resposta da Roomia Self Storage - Truganina
Thanks for your feedback, we really appreciate you taking the time to share it.
Security is something we take very seriously. We’ve recently strengthened this further at Truganina with advanced AI cameras and reinforced perimeter measures to give customers even greater peace of mind.
Great point on the move-in van too. We include it for move-in to help make that first step easier, and it is available for future use for a small fee so we can keep it accessible for as many customers as possible.
If you’d like to chat further, reach out to roomia.com.au. Thanks again for choosing Roomia.
Staff were friendly and honest
Staff were friendly and honest
Getting set up was quick and easy
Storage room was clan and easy to get access to
30 de março de 2026
Resposta da Roomia Self Storage - Truganina
Appreciate the feedback. Friendly, honest service and an easy set-up makes all the difference. Glad everything went smoothly for you.
Yes it was good but the team members…
Yes it was good but the team members should be more helpful then they are to the new customers.
Thank you
31 de março de 2026
Resposta da Roomia Self Storage - Truganina
Thank you for your feedback. This is not the experience we want for our customers. We would really value the opportunity to learn more. If you’re open to it, please reach out to us at hello@roomia.com.au
Easy,great service,explained everything…
Easy,great service,explained everything and shown around facility.Would definitely recommend.Very clean storage and lovely staff.
30 de março de 2026
Resposta da Roomia Self Storage - Truganina
Thank you! We’re so glad everything was clearly explained and the team looked after you. And yes, we do love a clean facility!
Resposta da Roomia Self Storage - Truganina
Thank you for the great review! We're so pleased to hear Jeff made the process simple and provided great customer service. We'll be sure to pass on your kind feedback to him.
Thanks again for choosing Roomia.
My first storage unit
Everything was seemless, straight forward and simple. Great rates and very clean.
Thankyou so much Kim for your help!
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Roomia Self Storage - Truganina
Thank you so much for your lovely review!
We’re delighted to hear your first storage experience was seamless, straightforward and simple, that’s exactly what we aim for. It’s also wonderful to know you found great value and a clean, well-presented space.
Kim will be so pleased to hear your kind words.
Thanks again for choosing Roomia and for taking the time to share your experience with us!
Friendiness goo deals and cheap
31 de janeiro de 2026
Resposta da Roomia Self Storage - Truganina
Thank you for your feedback! We’re so pleased to hear you found our team friendly and the storage options good value. Making storage affordable and easy is exactly what we aim for, so it’s great to know that came through in your experience. Thanks again for choosing us.
Thanks for the Free Van Hire.
20 de novembro de 2025
Resposta da Roomia Self Storage - Truganina
You’re very welcome! We’re glad the free van helped make moving a little less stressful 🚐
Great customer service but…
Great customer service and moving van had ample space however there was no light source inside the storage unit
24 de janeiro de 2026
Resposta da Roomia Self Storage - Truganina
Thanks for the honest feedback, we’re really glad the service and van helped
Great location and an amazing team.
Jeff was amazingly helpful from start to finish.
He went out of his way to show me the units and give his advice.
The location is ideal, and super clean.
2 de janeiro de 2026
Resposta da Roomia Self Storage - Truganina
Thank you for such a lovely review! Jeff will really appreciate the mention. We’re glad you found the location ideal and the facility clean.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.